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“Great location & views from rooms”

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Holiday Inn Express Cape Town City Centre
Ranked #48 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 26 April 2017

We didn't have any reservations for the night and tried a few other hotels with no luck(marathon was the next day). We decided to try the Holiday Inn. They had 2 rooms for us. Friendly staff, valet parking, breakfast included. The rooms were very clean and spacious. I had the 15th floor with a view of the city and part of Table mountain. Good location to walk to restaurants and explore the outdoor vendors. It was a good location for day tripping.

Room Tip: Ask for 15th floor for best views
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  • Stayed: April 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank MBMVWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 28 April 2017

Dear MBMVWA
Thank you so much for taking the time to review our hotel. I am so pleased to read that we were able to accommodate you with a last minute booking. Thank you for the positive comments relating to the team and I am glad the hotel location and facilities met your requirements.
I do hope that we have the opportunity to welcome you back to the Holiday Inn Express in the future.
Kind Regards
Judy Coleman - General Manager

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63 - 67 of 860 reviews

Reviewed 19 April 2017

We stayed here for 3 days at end of March after reading all the positive reviews and must admit we agree. A good central location for the Gardens, Church, African street market, Bo Kap and the hop on hop off bus etc., Good friendly service and a much better breakfast than in Nth America. Regarding safety -probably better than most American cities having been in Atlanta, Cincinatti in the last year -obviously you have to watch it at night but restaurants nearby or get a taxi from waterfront etc. Definitely would recommend this hotel

  • Stayed: March 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Craig N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 22 April 2017

Dear Craig N
Many thanks for taking the time to complete a review of our hotel. I am so pleased to read that you enjoyed the high level of service that we are so well known for. Many thanks for the recommendation of our property and I do hope that we have the opportunity to welcome you back in the future.
Kind Regards
Judy Coleman - General Manager

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Reviewed 19 April 2017 via mobile

The Hotel is very centrally situated. Everyone working in this hotel is so friendly, warm, patient and polite. Breakfast is delicious - a variety for everyone. Thanks for making our stay in Cape Town so special.

Stayed: April 2017, travelled with family
Thank 404arlene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 20 April 2017

Dear 404arlene
Many thanks for taking the time to complete a review of your experience at our hotel during your recent stay. I am so pleased to read that you found the location of the hotel to be central to your needs. Your kind comments relating to the team is much appreciated and will be shared with all the staff.
I do hope that we have the opportunity to make your return visit to Cape Town just as special.
Kind Regards
Judy Coleman - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2017

Stayed at a few Holiday Inns around the world, this would have to be our most positive experience. All staff are helpful and cheerful, nothing was too much to ask and all requests were completed professionally. We booked on tours, arranged a local driver and sought a lot of information from the staff and all requests were met promptly.

The inn is located in the central mall, a couple of restaurants and eateries close by, maybe 50 metres and consist a bar with local beers and hamburgers, sushi bar and an Italian restaurant.

The room arrangements were a little odd with a double bed and fold out couch made up for the two of us. A queen sized bed would've sufficed for the two of us, but we made use of both beds, though it did cut down on the room space available to us.

There's an amount of noise from the mall on a Friday and Saturday night but as we were seven floors up, didn't bother overly bother us.

Thanks very much for making our four nights in Cape Town so enjoyable.

  • Stayed: April 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 18 April 2017

Dear Robert F
Many thanks for the fantastic feedback of your experience during your recent stay at the Holiday Inn Express Cape Town City Centre.
I am so pleased to read that you found this one to have been your most positive experience. Your kind comments relating to the staff is much appreciated and will be shared with the entire team.
I do hope that we have the opportunity to welcome you back to our beautiful city in the near future.
Kind Regards
Judy Coleman - General Manager

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Reviewed 11 April 2017

This hotel is OK. The rooms are fine though not the cleanest. The breakfast is good.

The main drawback is that the area around the hotel is full of aggressive beggars and street people. It's not safe to walk even 2-3 blocks from the hotel after dark. I was followed home from a nearby bar by a street person carrying a boxcutter who was telling me he didn't want to cut people.

I'll stay somewhere else when I return to Cape Town.

Stayed: April 2017, travelled solo
2  Thank STLvagabond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 12 April 2017

Dear STLvagabond
Many thanks for taking the time to complete a review of the hotel during your recent stay with us. My sincere apologies that the location of the hotel was not what you expected. As we are located in the city centre we do advise guests to make use of taxis or shuttles after dark. We work very closely with CCID and the South African Police Service, coupled with that we also have 24 hour security at the hotel.
I am pleased to read that you enjoyed our complimentary Express Start breakfast.
Kind Regards
Judy Coleman - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Cape Town City Centre

Address: 101 Saint Georges Mall Street, Cape Town Central 8001, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Wheelchair access
Hotel Style:
#10 Best Value Hotel in Cape Town Central
#47 Romantic Hotel in Cape Town Central
Price Range: $127 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Cape Town City Centre 3*
Number of rooms: 173
Official Description (provided by the hotel):
Welcome to Holiday Inn Express Cape Town City Centre. This hotel is ideally located in the centre of Cape Town, South Africa. The hotel offers convenience for business and leisure travellers with easy access to highways and being in close proximity from the world renowned Victoria & Alfred Waterfront Shopping Centre. The hotel overlooks the majestic Table Mountain. Holiday Inn Express Cape Town City Centre features 173 contemporary style bedrooms individually airconditioned, offering guests a comfortable, warm and friendly stay. All rooms have en-suite facilities, power shower, direct dial telephones, work stations, safety deposit boxes, hairdryers, tea/coffee making facilities and televisions. WI FI in all rooms and public areas. Holiday Inn Express Cape Town City Centre is committed to offering guests the best product combining convenience of location with the quality and value for which Holiday Inn Express is famous for throughout the world. ... more   less 
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Also Known As:
Holiday Inn Express Cape Town City Centre Hotel Cape Town Central
Holiday Inn Cape Town
Cape Town Holiday Inn
Holiday Inn Express Cape Town City Centre South Africa

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