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Reviews (75)
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5 - 10 of 75 reviews
Reviewed 16 February 2018

Flat across the road from reception in residential block without parking on site. Narrow parking lane available at main house. Mouldy bathroom, rattling bedroom window, low quality finishes, fittings and decor. Advertisement on websites are overstated and over-rated

  • Stayed: February 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank adnaan2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJWhitehead, Owner at Mountain Manor Guesthouse, responded to this reviewResponded 27 May 2018

Dear Sir

Thank you for letting me know that my maintenance team has fallen behind.
The apartment is newly renovated again, a sleeper couch added and all the little nasty bits fixed.

Much appreciated

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2018

Enjoyed our stay at Manor Manor Guesthouse- cosy homey atmosphere, friendly staff, always willing to assist.
Great Breakfast in the morning. Lovely outdoor space to sit and read and relax or have a drink with fellow travellers.

  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Petro P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJWhitehead, Owner at Mountain Manor Guesthouse, responded to this reviewResponded 27 May 2018

Dear Petro

Thanks for taking the time to write a review - it is much appreciated and we are glad you enjoyed your stay with us.
We are experiencing lovely, much needed rains at the moment so it will be super green next time you visit

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2017

I stayed at the mountain manor on a few occasions and my experiences have been commendable. Michelle and her team go the extra mile to assist with a request and I did not at any stage over the past 5 years, feel hesitant about my or my belonging's safety and security. The location allows for easy access to the city is a big convenience. The public spaces are well appointed and there is enough room for privacy to sit and work be it in the breakfast area or at the pool. Thanks for the sterling service we enjoyed at the Mountain Manor.

  • Stayed: October 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank ADD-MaritaSchneider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJWhitehead, Owner at Mountain Manor Guesthouse, responded to this reviewResponded 27 May 2018

Dear Marita

Thanks for taking the time to wrote a lovely review - it is much appreciated.
We are waiting to spoil you again on your next visit.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017

From the moment we walked in I was impressed by the setup and staff. Jess was fantastic, so helpful and friendly at all times. The room was neat and well presented with all we needed. The building is beautiful and well maintained. True character remains in this builidng and the bedroom. All the staff we encountered were professional and helpful.

  • Stayed: November 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJWhitehead, Owner at Mountain Manor Guesthouse, responded to this reviewResponded 27 May 2018

Dear Michelle

Thanks so much for taking the time to write a review and thanks for the praises being sung for the staff. It is always lovely when someone takes time out to bless someone for their kindness - THANK YOU.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2017

After a terrible experience elsewhere, we last minute, 11:45pm last minute, booked this accommodation and were able to check in. The rooms were a little outdated but very neat and tidy, had all the amenities. Staff were friendly, very pleasant experience :)

Room Tip: surroundings looked lovely, try and check in as early as possible to enjoy it
  • Stayed: November 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Stephanie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJWhitehead, Owner at Mountain Manor Guesthouse, responded to this reviewResponded 27 May 2018

Dear Stephanie

Thank you for taking the time to write a review - our heritage furniture is VERY outdated and some of it dates back to 1800 and 1900's when the house was built - it is however newly cleaned and renovated so that it remains functional and adds to the character of the house.

We look forward to hosting you again should you visit Cape Town.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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