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“Average but not good enough for a revisit”

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Limak Atlantis Deluxe Hotel & Resort
Ranked #25 of 93 Hotels in Belek
Certificate of Excellence
Reviewed 9 October 2017

We planned a trip for 5 days, arrived the hotel afternoon, check-in was flawless, the room was a large suit with balcony, 2 TV sets and a king size bed. The room was hot like hell but we quickly turned the AC on and left the room for a quick tour and continued to dinner. I cannot compare it with premium hotels but the dinner was OK, it looked clean, the food was acceptable and even the hotel was full, we had no problems to find a clean spot. As usual for that class of hotels, drinks are being served in small cups,so you have to order several times during a dinner a the service is not the fastest during dinner.

When we got back to the room, the AC was running but the room was still the same. We called the the reception and asked for technical assistance for several times, after 3rd call, they sent technical manager to the room, he came and said, the AC unit in this corner room is not powerful enough. Our complain was, the unit does not work at all, it's only the fan circulating the air. He insisted, that the AC works, but we were not satisfied, we wanted a room change. They showed us another room but it wasn't different than ours, we asked if they have another room, they refused, since the hotel was full. we replied, if there's no other option, we'll have to leave and the lady at the reception said "may be that's the best way for us". That was unacceptable, but it was late, so we had to stay for a night.

Next morning, we arranged the change for Rixos Premium with the agency and had a small talk with the guy at the reception and he told us, they turn the AC off for some periods of the day, while the people are usually not in the room.

It's not a budget hotel,
so I expect at least
+ a working AC
+ someone who can tell me the truth, if I ask a basic question, which is obvious
+ someone who does not reply a customer with "it's better if you go to another hotel"

Room Tip: corner rooms are hot like hell
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  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank tomcat0008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limakatlantis, GR at Limak Atlantis Deluxe Hotel & Resort, responded to this reviewResponded 10 October 2017

Dear Tom,

First of all we would like to thank you for your feedback. Opinion of every guest is important for us. Regarding all the points which you have mentioned, We have informed the hotel managment and the necessary decisions for the improvement were done.
We wishing you all the best and hoping to welcome you once again in Limak Family.

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39 - 43 of 3,873 reviews

Reviewed 9 October 2017

Just back from limak atlantis resort in belek was a great holiday again. That was our 4 th time & would highly recommend it. The rooms was lovely had mini bar that got filled everyday free of charge our maid asy was lovely we have had her 4 times. As the rooms we requested we always got. Food is great. Something for everybody. Entertainment staff lovely Martin musti & there team do great. Alway entertaining all day at the pool as well. Great walk into belek no hills nice & easy walk or you can get taxi for 6 euros & there is a bus as well look forward to our next holiday. Our family is there the now & love it they are actually booked again for next year this is there 4 th time as well. Grace& mick allan

Room Tip: Always been in block 2 & loved it
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  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Service
2  Thank Grace A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limakatlantis, GR at Limak Atlantis Deluxe Hotel & Resort, responded to this reviewResponded 10 October 2017

Thank you very much for your review and for your solid feedback. We hope to see you next year for another holiday.

Best regards,

Limak Atlantis Team


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Reviewed 9 October 2017 via mobile

What can i say once again limak never failed to make our holiday special was extra special as i was there to celebrate my 40th birthday, entertainment team are just the best so friendly and very good at what they do all the staff are so helpful and the food is lovely pleased to say i will be bsck next year for my 3rd year at limak until next year xx

Stayed: September 2017, travelled with family
2  Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limakatlantis, GR at Limak Atlantis Deluxe Hotel & Resort, responded to this reviewResponded 10 October 2017

Dear Julie,
Thank you very much for choosing Limak Atlantis De Luxe.
It was our privilege to make your holiday pleasant and we hope welcome you again in Limak Family.
Best Wishes,
GUEST RELATIONS TEAM

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Reviewed 8 October 2017 via mobile

This was a last minute change due to the hurricanes in Cuba.
What a fantastic hotel with lots to do for all ages and lots of space and pools to choose from along with some slides and a fantastic pier with sun beds on.
The entertainment team work very had and the shows they put on are brilliant.
The staff are all so helpful and the rooms are spotless and clean.
The only think I would say is they need some sort of order at the numbers of bars they have as there are some who don't know how to cue.
This is some where we would all go again.

Stayed: October 2017, travelled as a couple
1  Thank Clatchie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limakatlantis, Halkla İlişkiler Müdürü at Limak Atlantis Deluxe Hotel & Resort, responded to this reviewResponded 9 October 2017

Dear Clatchie,
Thank you very much for choosing Limak Atlantis De Luxe.
It was our privilege to make your holiday pleasant and we hope welcome you again in Limak Family.
Best Wishes,
GUEST RELATIONS TEAM

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Reviewed 7 October 2017 via mobile

Myself and my fiancé just got back from a week at the Atlantis. It was amazing. The hotel is gorgeous, the food is excellent and the staff were exceptionally friendly. I really could not fault it. We spent most of our week on the jetty sunbathing and I would highly recommend relaxing there. I've read certain negative reviews but think they are very unjust. It really was a lovely hotel and holiday.
P.s. the shows were great and the lion king was west end standard!!!

Stayed: October 2017, travelled as a couple
3  Thank Davey3206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limakatlantis, Halkla İlişkiler Müdürü at Limak Atlantis Deluxe Hotel & Resort, responded to this reviewResponded 9 October 2017

Dear Davey,
Thank you very much for choosing Limak Atlantis De Luxe.
We would like to thank you for all the kind words ou wrote to our stuff and the hotel itself.
We will be happy to welcome you again.
Best Wishes,
GUEST RELATIONS TEAM

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Additional Information about Limak Atlantis Deluxe Hotel & Resort

Address: Belek Mah. Kongre Cad. No: 12/A, Belek 07500, Turkey (Formerly Atlantis Hotel & Resort)
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Serik District > Belek
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Belek
#4 Family Hotel in Belek
#5 Best Value Hotel in Belek
#12 Business Hotel in Belek
#20 Spa Hotel in Belek
#24 On the Beach Hotel in Belek
#25 Luxury Hotel in Belek
Price Range: $104 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Limak Atlantis Deluxe Hotel & Resort 5*
Number of rooms: 373
Official Description (provided by the hotel):
Limak Atlantis is a luxury resort hotel which is located in Belek, Antalya where nature blends with the sea, and golden beautiful sands meet with blue waters, Atlantis the lost empire will come to life. Limak Atlantis De Luxe Hotel, where modern architecture meets with minimalist style, which is very modern and offers peace and freshness to your soul, brings the legend into the present day in all its glory. Newly born Atlantis with its beautiful golden sandy beach and 100-hundred-year-old pine trees in the garden is open 12 months and consists of a main building and two resorts buildings. Limak Atlantis De Luxe Hotel offers the best value for money with 'Warm Hospitality & Excellent Service'. It is a family and baby- kids-friendly hotel and gives All Inclusive service during a year. The hotel offers lots of free facilities and activities for its guests such as delicious food in Turkish buffet restaurant and 6 a la carte restaurants, good snacks, free internet access in the rooms and general areas, free safe box in the room and reception, free mini bar, free local and import good alcoholic drinks, cocktails, free kettle with tea & coffee set up, free fresh squeezed orange juice at breakfast, free ironing service (2 items per person), tennis courts using and lightening. Spa and wellness center with its professional staff will let you get , out of tiredness of the year with its special packages with reasonable prices. A Turkish bath (Hamam), Sauna and Fin bath are opened all year round and included in All Inclusive package In Atlantis Hotel there are 5 swimming pools, with 4 water slides, 1 indoor pool, 2 kids pools, total area of which is 4.500 m2. In order to provide such extensive pool areas and sufficient numbers of swimming pools has been applied here. Besides, there are many Jacuzzis in the pool area where you can spend time with your families. If you want to swim and sunbathe in a peaceful atmosphere, or while enjoying you drink or read a book in the shade of trees and listen to birds' twittering, you can escape to our Relax pool. Beach towels, sun beds, sun umbrellas are provided around the pool and on the beach free of charge. As the parents spend a very quiet holiday, there are plenty of activities for kids at mini club during the day and night time. Every single day, we dance together with kids at mini disco time. And lots of surprising activities take a place during a stay. Wonderful sketches and shows prepared by our professional animation team as well as daily entertaining programmers and evening parties will make your holiday special. At bars, restaurants and all around the hotel well trained staff will give a professional service for our guests with pleasure. In peaceful atmosphere 6 a la carte restaurants offer our guests a wide choice of delicious food and good wines. Turkish, Indian and Sushi a la carte restaurants are included.Italian, Mexican and Fish a la carte restaurants are with cover charge. As we are baby-friendly resort a very well cared baby food corner will be at your baby's service during meal times with its special chef. You will have various different accommodation options according your to your demands and preferences in the 373 rooms of Atlantis De Luxe Hotel & Resort, with peaceful and comfortable designs. Rooms have been re-designed in 2015 and great new rooms are welcoming its guests with new good furniture, anti-allergic laminated-floor, comfortable beds, shower or bath tub, hairdryer, bathrobe and slippers, mini bar (daily refreshment), free Wi Fi, free tea& coffee facilities, balcony, free safe box, television, fan, sitting group. There are also three fill equipped handicap rooms in the hotel. ... more   less 
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Also Known As:
Limak Atlantis Deluxe Hotel Belek
Limak Atlantis Deluxe Hotel And Resort
Atlantis Belek
Atlantis Hotel Turkey

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