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“Our best holiday in Turkey.”

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Voyage Belek Golf & Spa
Ranked #5 of 94 Hotels in Belek
Reviewed 29 August 2011

In recent years, we have enjoyed 5* AI's 6 times, in various regions of Turkey, and have never wanted to go back anywhere but we are seriously considering the Voyage Belek for next year. We are a couple in our mid 50’s and wanted a relaxing sun holiday. Our review is only on the services we used, although there is so much more. Our criteria was (not in any particular order) imported brands, good beach, good food, good service, reasonable entertainment and different areas to relax in. We were a bit concerned about the size of the hotel and how its busyness might affect our need for relaxation but we need not have worried. The hotel has many different areas catering for different needs so we never felt claustrophobic or crowded.
Drinks: Imported brands, Efes beer & palatable wine were all super. The cocktails were fun but authenticity did depend on who made them. Mehmet made super Dry Martinis. Plenty of iced buckets & “help yourself” fridges around filled with bottled water & ayran (salted yoghurt drink.)
Adult Restaurant - Food: Veal, chicken, liver, shellfish, caviar, fish – all fried, grilled, roasted, skewered, stewed - plain or with various sauces & veg. Salads, pasta, noodles, vegetables, chips, mash, croquettes etc. Fruit, milk puddings, cakes, Turkish pastries etc. It was always very quiet with plenty of choices of where to sit (inside & out.) It will get “samey,” if you put it all on your plate twice a day for 14 days. We chose one main meal per sitting and never had the same thing twice. Service: We never found the poor service referred to on previous reviews. We do tip occasionally for good service on holiday because we also do at home. The waiters and managers always greeted us with a smile and waiters learnt very quickly our different, individual regular drink orders at breakfast, lunch and dinner.
A La Cartes: We only tried the Mexican & the Greek as we had eaten Italian, Turkish & Chinese meals at the buffet. Both were good – far too much for us to eat – and it was a change. We had no problem booking. Service was quick but that was OK for us it meant we didn’t miss the evening entertainment.
Snacks: Adult pool bar was varied and freshly cooked. Self serve fridges kept us supplied with Magnums, Twisters and Callipos. Beach bar: Savoury Turkish pancakes were nice.
Pool: we only went to the Adult pool which often still had available beds till late morning. It was the warmest pool we’ve ever been in – just right. The service was excellent – Osman was a real star (we only tipped him at the end.) We wanted to just relax so it was perfect. The entertainment team did not visit and you could only hear the main pool excitement a little bit. It could do with a minor refurb as some of the beds are looking a little tired. A few times small children came to play in the pool (unsupervised !! ) and were kindly redirected by staff to more suitable places.
Entertainment: Shows – hit and miss, as in all of these resorts, after all it’s not Broadway. We enjoyed the cirque, magic was OK and we had a laugh at Voyage Couple. The foam party was fun to watch (once). The Pier Party band was quite good. The 4 Seasons night was entertaining. We liked the fact that everyone was welcome and included at the music evenings – from children to grannies. The music at the Pool bar was OK too (Not sure if The Crazy Stars were serious or tongue in cheek – lead singer was like Martin Short in Father of The Bride!) The Entertainment team worked very hard at all events to encourage people to dance and be involved (but not pushy.) They remembered your names and always had a word and a smile –“ Hello” Gazam and Zumrut.
Service: This is the thing that sets this hotel apart from the others we have visited in Turkey. It was superb. We know a couple of Turkish phrases and staff were thrilled if you tried your hand (tongue) at it. We did tip occasionally and it was much appreciated. The staff serving inside & outside the Planet bar were brilliant – remembering I had a red wine after lunch, a dry Martini before dinner and Chivas Regal later on. This was the same later in the evening at the Pool Bar – sometimes we hadn’t quite finished when a Chivas and a Bacardi & coke would appear accompanied by a bowl of mixed nuts. There were managers patrolling all areas from pool, restaurants and bars to make sure everything was OK.
Room. We were in the annexe overlooking the Relax pool and it was fine if a little dark late afternoon, as the sun had moved over, but we were only in there to sleep and get changed in the evening so it didn’t matter. Good sized bath room restocked with shampoo etc., hair dryer was rubbish though. Robes and slippers supplied. Sleeping area and bed were fine. Fridge stocked daily. Tea/coffee facilities. Air conditioning was excellent. Maid service good. Balcony fine with a little maiden on the wall to dry swimwear etc. We could get the WiFi from our room so didn't need to go to the lobby.

Beach was clean. Sea was warm. Beach bar service was good. Plenty of beds. Adult own pier and beach were quiet and relaxing.

We would recommend this hotel and hope to go back next year.

Room Tip: Annexe over Relax pool was quiet and cental for amenities.
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  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank jillian m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 28 August 2011

As a young family, we have visited a number of all-inclusive hotels in Turkey over the past five years. The property is not quite as grand as some of hotels we have stayed at in Lara Beach (eg Royal Wings/Limak Lara - see previous reviews) but it is of a very high standard and at least equal in all other respects. We stayed in the bungalows which is quite a trek but does provide a little exercise to walk off the excess calories!

This is the only all-inclusive that we have ever visited that has so many branded items included. Walls ice creams (Magnums, Cornetto, Calypo etc) available at the pool bar and beach bar. Jack Daniels, Jim Beam, Absolut vodka and Beefeater gin and Becks amongst others plus twenty nine different cocktails available at all the bars. Quite incredible! Ultra inclusive also means that everything is available at no charge twenty four hours a day. No charges after midnight like in some hotels. Also, no wrist bands which is always pleasing.

The food is excellent although a bit repetitive. Unlike me you will need some discipline to ensure that you don't end up with just a plate of various meats from the show cooking side of the Buffet restaurant! Plenty of choice though and sufficient to satisfy even the fussiest eaters. We are not fussy so tried as much as possible. None of us, including our children, found anything that we didn't like.

The staff are very friendly and nothing is too much trouble. Ferdi is a diamond at the downstairs bar, making cocktails to order. There is also a good selection of freshly made cakes in the main building throughout the day.

Not too bad with regard to sunbeds although if you have a favourite spot right next to the pool then you might need to be up before 7am to 'bag' your beds. We were there in mid-August and there were plenty of beds to go round. If you are not fussed where you sit, then beds were available until 10am. Watch out for 'Johnny Foreigner' though who has no qualms about throwing your towel on the floor and taking your bed! No towel cards required and therefore, you could change your towels as often as you like between 12 and 6pm. Often nobody at the towel hut, so you just help yourself.

Tipping is appreciated but not expected. We found that a tip of a couple of Euros in the restaurant in the evening was money well spent. Once tipped our waiter used to ask if we wanted the same table the next night and then reserve the table for us. Drinks then flowed freely and all of us had our glasses filled as soon as they were empty throughout the meal without needing to ask.

The only criticism I would make of this hotel would be regarding the slow service at the main pool bar and a lack of any sort of queuing system. The barmen there seemed to have a lack of appreciation of who had been waiting longest and therefore, the arrogance and ignorance of some of the foreign guests often meant they pushed in and got their drinks first. Most other hotels we have been to work with a proper queue that is fair to everybody.

Overall this is an excellent hotel with good facilities, it is good value for money and I would highly recommend it. Would we come back? Probably not because we always like to try a different hotel and Turkey seems to have an abundance of good properties.

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
6  Thank Humphmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2011

Loved this hotel. We have stayed in Lykia World in Olu Deniz and Aqua Fantasy in Kusadasi previously in Turkey & I would put this ahead of both. The setting was just as nice in Lykia but it is just full board not all inclusive.
They truly set out to please their guests in Voyage Belek. The cocktail menu is extensive and all are included on the all inclusive. There is a lovely pattisserie open in the main building from 11am each day which also serves icecreams. There is a bar in this area and all types of teas & coffees are served in this relaxing air conditioned part of the hotel.

There are 8 a la Cartes & I had no problem booking them. The French, Italian & Chinese were our favourites. There is a 24 hr snack bar serving soup, salad, fish & chips, burger & chips, dessert & drinks or go here for bottles of water for your room anytime of the night. The main buffet can be quite busy but you will always get a table immediately and the food never stops being replenished. Always roast lamb & roast chicken as well as all the chicken & beef dishes with veg. Always chips there and mash, sometimes wedges, lovely cheesy pitta breads, huge choice of salads, cheeses, breads, pasta choices. Huge selection of desserts & ice-cream. Beer was Efes in most bars but Becks available at pool bars. We drink Southern Comfort & Tia Maria but these were not available. There was however Malibu, Bacardi, jack Daniels, jim Beam, absolut vodka & baileys as well as other choices.
The entertainment team were great - Sasha & Ferdi being my favourites- their superman performances were great during the pool shows. The Pier Party on Fridays is excellent - great band, great light effects, huge effort to please with special bar set up, big stage, huge coloured cone lighting placed all along pier, burger stand. Four seasons disco party on Monday is a must where they provide rain jackets for the rain - but you still get drenched! Inflatable pool game each week is great fun too. A special mention for Mehmet Ali in the bar in main building. He was the friendly face every morning & genuinely a really nice guy.
The waterpark in hotel is great. The kids club is good too. My 10 yr old daughter met friends really quickly at kidsclub. First time to let her go to kidsclub, restaurant, slides etc on her own with friends. Very safe environment. Everyone safely left their belonging such as cameras, iPhones, iPods etc on their poolside beds.
A few tips now.
Bring your own Airbeds etc or take a trip to Belek as they range from €25 to €55 in hotel shop. You can buy them online in the uk for £6. The guy leasing this shop has a really bad attitude. He has no prices on most items but I did see a small transformer priced at €55 and a "Happy Wedding" really cheap version of barbie & ken for €55. The Holiday rep. was charged £17 for a pack of tampons. A man was paying for a pair of goggles & a rubber ball in dollars - the euro conversion was €43.25!!! There is a small shop across from the hotel that you can get a ball for 3 lira or 5 lira. They sell tampons for 6 lira (£2) & loads of choices of crisps for 1.50 & 2.50 lira. I advised him to sell iflatables next year for Voyage guests! Pringles are 4.50 lira across the road-wouldn't even ask the price of these in hotel shop. Seems to be another small shop 5 minutes further up the road too.
A taxi to Belek is €5 or 12 lira but you could get it for 10 lira. Market is good for sportswear but don't pay anymore than €25 for a full adidas tracksuit or €15 for a shorts & top set in bench or adidas. Paid €12 for Ebglish football short & top sets & jerseys. Paid €16 for converse but bought 2 @ €20 each before that. Maybe you can get them for less. You can get a Nintendo game card with 300 or 400 games on it for €26. Exchange rate is 2.44 for euro & 2.69 for sterling at hotel. Did get 2.52 & 2.50 for euro in Belek. If u eat out in belek, Moods is nice but get liras in exchange beside it because they print the bill in each currency & it costs u more in euros, sterling or dollars than lira. Shops in Belek are all the same & bit like Market - you have to bargain with them which you don't expect. For Market on Saturday bring lira & know your exchange rate cos when starting in euros or sterling they are taking advantage. Sunglasses you should get for 20 lira, €8 max. At Market but try less. Little stalls past caves in Belek centre are better value for gifts such as bracelets for girls with names printed for €1 whereas they cost €2 at Market.
Just a note re room allocation- the first room we were given had just a king bed with no space to even put a pull-out bed for out 10 yr old daughter so we said we were not happy for them to bring us a bed & asked for an alternative room. We were then given a junior family bungalow which was much better with a proper single bed for our daughter and a large single sofa bed. If you don't ask you don't get. Although the manager did say at the end that Thomas Cook don't have rooms of that type & that if there are any more than 2 in a
room it is usually extra beds meaning fold out bed or sofabed. Families with older children can opt for 2 bed units.
Oh, the handbag shop in hotel - watch for prices her too. I asked the price of a Dior bag one day -€200, the next day it was €140 with a different staff member. These are copies as are the ones in Belek but good copies they say! A Chanel wallet in the hotel shop was €40 but bought same one in Market for €18 although he looked for €30 first.
To sum it up - the hotel is very clean and modern with fabulous gardens, great beach, great food, great staff - lives up to its five stars. Even the adults were busy going for magnums, cornettos, calippos etc. which were available self service from 9am to 6pm at all the outdoor bars. Hope this info is helpful.

  • Stayed: August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
8  Thank Uknowugottahavethem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2011

Stayed here during probably the busiest 2 weeks of the year (middle two weeks of August). We have been to Turkey many times before, spanning some 20 years so if this is your first visit to Turkey then it's unlikely you will experience the true culture of this wonderful country. The reason for this is because as soon as you arrive through the doors of the hotel it's unlikely you'll go back through them until your transfer takes you back to the airport. To be honest you won't want to, the resort (Hotel) has absolutely everything so no need to leave the gates.
We did however play Golf next door at the "Maxx Royal Mongomerie" this was a fantastic course and literally 5 minutes away in a golf cart from your hotel room. You can book Golf with Guest relations in reception, play early as we were seeing temps hitting 46 degrees whilst we were there.
All the other reviewers talk about the restaurants and yes I agree that the French. Turkish, Greek and Italian were the best, didn't manage to get to the Fish one during our stay.

The daily Entertainment team work extremely hard to get all the tourists involved with the daytime activities, special thanks to "Ozan and Martin".

My only complaint would be the "Guest Relations Team, who work out of the Main reception, we ended up calling them the "No Guest Relations" Team. As you have read in previous reviews if you wish to eat at the other restaurants at the complex you are required to call an automated message from your room from 9am each morning to book your desired choice. So my first attempt failed as the pre- recorded message on my room phone was in German. So I rang "Guest relations" at 09:10 and explained this, they said they would change to English and that I had to call back and reserve as per normal process. Needless to say at 09:15 the tables were all booked. There were 3 families in our group all with children, now the family of 5 could never book a table for 5 as they were always booked but if they tried to book for 4 they could get a table, this took 5 days before we realised this. All 3 families were unable to eat at the same time in any of the restaurants as it seems they only allow a certain amount of tables, honestly in the French restaurant for 20:30pm booking their were 7 full tables, there were 10 empty ones so when you have 1500 people in a hotel you can imagine how difficult it can be to book. Anyway we went and asked "Guest Relations" if for just 1 night out of our 12 we could all eat together they said we would need to call the number, needless to say we never once ate together other then the main dining hall.
One day we decided to go white water rafting so was being picked up at 08:50am so I popped in to see Guest relations to see if I could reserve a place in the French restaurant as I would not be in a position to call the automated booking service at 09:00. The Guy in the office immediately refused to assist and said that I needed to call the number as this was the only way to reserve a table. Before I had my chance to comment his colleague who seemed to understand my dilemma said that it wouldn't be a problem and asked me what time I'd like my reservation. This really infuriated the Guy and they both ended up having a stand up argument whilst I stood there in the office, cutting a long story short I got my table!.

I also booked 3 Pavilions for mine and two other families, (these are the private gazebo's) on the beach. These are 50 euro each, we were going to treat ourselves for one of the days. As we required 3 on the same day I made sure I booked well in advance. Anyway two days before we were due to hire them we decided to go on a White Water rafting trip so decided to cancel these with the reception staff. Two days later we go Rafting, when we got back "Guest Relations" asked us why we didn't have the Pavilions. I explained that we had cancelled these with the reception 2 days ago, Guest relations told me that reception had not told them and that on this occassion they would wave the cost (how nice of them seeing that we had cancelled them in advance).
We had spoken to a number of families who had experienced similar problems with the Guest Relations team during our stay, it's a shame as everyone else works so hard and professionally at this hotel.

Anyway this place ticks all the boxes, the Four Seasons and Pier Party are not to be missed, they go to so much trouble to make sure you enjoy your stay. Watch out for the Beach Foam party, it was like being back in Ibiza in the early 90's!

We would definitely go back, and the Kids loved it too.

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Essexbloke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2011

We stayed in this hotel two weeks.
We are used to travel all around the world medium + and luxury hotels and this hotel fully corresponds to our expectations. It is not the most romantic one but for a family stay, it is just more than prefect. Clean (rooms, hotel, pools, beach, etc), warm welcoming, very well organised. The staff is very friendly and a special plus to the greek restaurant's staff. They make you feel special which is impressive for such a big size hotel. Rooms are big and nice (we stayed in the bugalow). The reception (usually the week point of 5* hotel) is reactive and friendly. A fonderful memory for the whole family!

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Se H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Voyage Belek Golf & Spa

Address: Iskele Mevkii, Belek, Turkey
Phone Number:
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Serik District > Belek
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Belek
#2 Romantic Hotel in Belek
#3 Family Hotel in Belek
#4 Spa Hotel in Belek
#5 On the Beach Hotel in Belek
#5 Luxury Hotel in Belek
#24 Business Hotel in Belek
Price Range: $158 - $603 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Voyage Belek Golf & Spa 5*
Number of rooms: 559
Official Description (provided by the hotel):
An unforgettable summer dream at Voyage Belek Golf & Spa... Located on the Mediterranean’s picturesque coast in Belek, Voyage Belek Golf & Spa opens the gates to impeccable service, and with its modern eco-friendly architecture and beautiful Blue Flag beach it’s the perfect destination for families with children. ... more   less 
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Also Known As:
Voyage Belek Golf Hotel Belek
Voyage Belek Golf And Spa
Hotel Voyage Belek Select
Club Voyage Belek Select

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