Dear danny123456777 ;
First of all, we would like to thank you on behalf of the Manas Park Deluxe Hotel family for your comments. We would like to inform you that the views you have expressed here have been shared with the relevant departments and senior management. We see that your dissatisfaction comes to the fore during your stay. You can be sure that we will carry out detailed research on the issues you have mentioned and take them into consideration as Manas Park Deluxe Management where necessary.
We inform our agenciesabout the size of our rooms so that we can serve you better.
Generaly our rooms in has been designed with a predominance of wood.
We renew and repair them at the begining of the season every year.
Naturally,ther may be some deformities due to use.
We pay great attention to the hygiene of out guest. Our rooms cleaned every day.If you have any complaints about cleaning just let us know.
Unfourtunatly due to the high amount of lime in the waters troughout the region water stains may remain.
If you have a problem with your room, we will be happy to assist you if we are available.
The main goal of all our teammates is to analyze the needs and expectations of our guests correctly and to increase our service quality by constantly renewing them, to ensure guest satisfaction and to make it permanent.
We hope that your next stay will meet your expectations.
Best Regards ;