I have deliberated long and hard about writing this review because it saddens me greatly.
This is a hotel that we have visited many many times in the last 10 years, because we are regular visitors we have let a lot of things slide, while trying to advise that they are falling behind with the basics, unfortunately this has not been taken onboard by the hotel.
So in a last ditch attempt to get things improved i am turning to tripadvisor before we make a decision to look elsewhere for our holidays.
Although we are not expecting the ritz, dated rooms/ decor etc does not bother us We expect things to be functional and clean.
Curtains, beds, bedding, towels all need replacing!
Curtains are very thin and do not cover the windows, you will be awake as soon as the sun rises!
Mattresses have seen better days, they are not only old but some are very uncomfortable and they do not have Mattress protectors on, same with the pillows they need replacing and they also need protectors.
Towels/ bath mats are old, hard and pretty threadbare.
Breakfast needs updating too, many hotels in the same price bracket offer better breakfast options, even fried eggs/ omelettes would be nice.
There are 2 very strong assets this hotel has still got.
1. Staff..... Robbie runs this hotel like its his own, he has endless enthusiasm and a can do attitude, even though he has one hand tied behind his back. He tries very hard and will do anything within his power for anyone, nothing is too much trouble,
Little chef, who started there as just a young lad but has progressed to head chef does an amazing job and the food from the kitchen is the best it has ever been.
Simon (Robbie's brother) another huge asset that will always put a smile on your face, hard working, upbeat, engaging and down right funny.
2. A huge reason for so many repeat visitors is the other repeat visitors, us and many others have made great friends here, not just holiday friends these are people we see in hisaronu a couple of times a year but also see or speak to regularly back home.
Please Eric, Robbie and the team do something before this wonderful hotel loses these people