Service: From the moment we enter this hotel and found out we lost the VISA card in the taxi on the way to the hotel,and the reception staff refused to lend us the phone to close VISA card, we thought this was a bit strange.then they forgot to put sheets on our daughters bed,and when informing the reception about this,she got offended and accused us for not informing them earlier about this.so we got no sheets that night.my sister had 5 phone calls ( waking up her 3 year old daughter) the same night, that she had to get to reception to pick up a pizza she never ordered.when check out the unfriendly face of lady in reception did not say goodbye. The only friendly between staff was the males and a older lady.
BUT if reception staff is not important this is our positive and negative comments;
Positive: cheap (490 peso double pr night). Roof terrace with swimming pool and gym, location ( in quiet Monserrat area),good shower with hard pressure and size of room. Free wifi. Good with microwave, water boiler,big fridge e.c.t.the building looks new.
Negative; female staff in reception, poor breakfast, slow internet (works well if we sat close to exit door) the area is not as lively in the evening as Palermo.More
- Free Wifi
- Breakfast included