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Savings alert! 14% below average rates

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Reviews (460)
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274
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All reviewssmall boutiquerainfall showerla recoleta cemeteryexcellent locationstayed in this hotel for nightshotel is lovelygreat designindoor poolrooms are modernnice staysafe areabusiness triplate at nightcentral locationan upgradestay in buenos airesfew blocks
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58 - 63 of 460 reviews
Reviewed 16 September 2015

Great value. comfortable and spacious rooms with all that one could desire. The best part of the hotel is his knowledgeable and friendly staff. I would highly recommend this hotel. The location of the hotel was near most attractions. When you leave, you want to come back.

  • Stayed: September 2015, travelled with friends
    • Value
    • Rooms
    • Service
Thank Wapkongeorges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
serenabue, Gerente at Serena Hotel, responded to this reviewResponded 15 December 2015
Google Translation

Hola, Muchas gracias por sus comentarios, lo esperamos nuevamente, Saludos

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Reviewed 12 September 2015 via mobile

The Serena hotel is absolutely beautiful. The rooms are comfortable, the spa is relaxing, the lobby is soothing.

The staff was very welcoming and polite, and gave us sugestions of incredible places to eat!

My only criticism goes to breakfast: I stayed there from monday to friday. My breakfast on tuesday morning was wonderful. On wednesday, the bread leftover from tuesday (by now already stale) was served! Might be a good idea to change the bread supplier. The rest of the breakfast table was perfectly fresh and delicious!

Stayed: September 2015
Thank MonicaV1245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
serenabue, Gerente at Serena Hotel, responded to this reviewResponded 15 December 2015
Google Translation

Hola, Muchas gracias por sus comentarios, lo esperamos nuevamente, Saludos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2015

Very nice choice, I was impressed! Delicious breakfast with a big variety of foods, nice, clean, modern and brand new hotel! Comfortable bed and pillows! I would stay there again! I highly recommend Serena hotel!



  • Stayed: May 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Daniela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
serenabue, Gerente at Serena Hotel, responded to this reviewResponded 15 December 2015
Google Translation

Hola, muchas gracias por sus comentarios, lo esperamos nuevamente. Saludos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2015 via mobile

This is one of the best hotels in buenos aires.
Breakfast is very good and everything is clean!
People is very kind at the reception, location is quite good and there is a supermarket in front of it.
Swimming pool and the fitness centre is amazing!!
If you want to visit buenos aires but also relax I absolutely recommend it to you!

Stayed: August 2015
Thank Laura D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
serenabue, Gerente at Serena Hotel, responded to this reviewResponded 15 December 2015
Google Translation

Hola, Muchas gracias por sus comentarios, lo esperamos nuevamente, Saludos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2015 via mobile

If,like me,you use TripAdvisor a lot you're going to love this hotel. Tucked away down Libertad, this hotel has 5 * all round. The staff and the service they provide are faultless. Rooms are big with a wonderful bathroom. Bed was one of the comfiest I've slept in. The spa is opulent and beautiful. The breakfast and bar are plentiful and reasonably priced.
A special thank you to the front desk staff who never failed to respond to our needs. Hope to come back again.

Stayed: August 2015, travelled as a couple
1  Thank Elizabeth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
serenabue, Gerente at Serena Hotel, responded to this reviewResponded 15 December 2015
Google Translation

Hola, gracias por sus comentario, lo esperamos nuevamente, Saludos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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