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6 - 11 of 953 reviews
Reviewed 5 December 2017

Apart from the location and friendliness of some of the staff, we found this hotel very mediocre, not living up to the quality expected from the NH group.
Before arriving the hotel did not bother to acknowledge, let alone reply, to enquiries made via booking.com
Room was dated, bed and pillow unpleasant.
The free later checkout offered to certain booking.com customers, was a courtesy only and all the rooms were needed at noon that day. However, for an extra payment, late checkout suddenly wás available.
Breakfast: Don't ask me how difficult it seems to be to fry an egg on both sides ...
Sorry, we didn't feel anything like being considered a valued guest.

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank emvi-op-reis
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NHGuestAssistant, Director de Recepción at NH Cordoba Urbano, responded to this reviewResponded 9 December 2017

Dear emvi-op-reis,

Thank you for choosing NH Urbano in your visit to Córdoba City. We apologize for any problem you may had during your stay at the hotel. Likewise, we take all your comments into account in order to improve our service and establishment daily. We will make sure to check that all the hotel areas render an acceptable service.

Please, feel free to contact us directly if you have any other comment.

Best regards,
Marcelo - Reception
NH Urbano

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2017

Jacuzzi in junior suite not working, idle. Honey not available at buffet breakfast (unforgiveable, sad, unbearable); missed daily room cleaning at late room release ( 15:00 - 16:hrs). Perfect location.

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank giannib448
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 May 2017 via mobile

On Apr 27 I was given room 211, which had twin beds instead of the double bed I booked. I open one if the beds to notice thru the ultra thin sheet that the mattress cover had a blood stain , room was not clean, bathroom had humidity stains, tv control didnt work. Upon my request for cover and sheets to be removed and replaced, by "miracle" though it was 11.30 pm a room with a king bed was available,so I was moved to room 1215. Bed was comfortable, room was cleaner in comparison, sheets were clean but extremely used almost transparent, the towels were so worn disgusting and bathroom had humidity stains also. The personel was nice. Breakfast is poor. I had to pay extra for scrumble eggs. Service room is extremely over priced. 270 pesos for a sandwich with french fries and a bottle of water.

Date of stay: May 2017
Trip type: Travelled solo
Thank Mag G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NHGuestAssistant, URBANO at NH Cordoba Urbano, responded to this reviewResponded 4 May 2017

Thanks for letting us get your comments.
We will review punctually what happened in the rooms of your stay; And Restaurant service.
They are always of great importance for our growth.
Thank you for choosing us.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2017

This hotel offers an easy access point to downtown area of Cordoba. I just love the Cañada, the paved creek that goes through this area of the City, as I walk to the hotel. Pity that Cordoba does not have more green spaces. The room was very clean, good bedding and pillows, ample bathroom and plenty of hot water. Decent cable available on the TV, not too many foreign channels, or I did not find them. Need a channel guide for the TV.

Date of stay: April 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
1  Thank Solrac24
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NHGuestAssistant, URBANO at NH Cordoba Urbano, responded to this reviewResponded 20 April 2017

Thank you for giving your comments, are so important to our improvement and growth.


We hope to have your visit again.
Thanks for choosing us!

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2017

This is a really comfortable hotel in a great location in Cordoba. The staff and managment are always extremely helpful.
On this trip I had a number of friends travelling with me and all were impressed by the hotel and excellent value for money.
I have stayed here 4 or 5 times and will continue to use it.

Room tip: All the rooms are very good. The front rooms have a better view but the back ones are a little quieter
Date of stay: March 2017
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
Thank JWJWJWJ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NHGuestAssistant, URBANO at NH Cordoba Urbano, responded to this reviewResponded 7 April 2017

Thank you for giving your comments, are so important to our improvement and growth.


We hope to have your visit again as you mention .

regards;

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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