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Montanas Azules Apart Hotel
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Reviews (309)
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11 - 16 of 309 reviews
Reviewed 4 December 2011

We stayed for 6 days, originally for 3 then extended. We selected this hotel because the rooms are larger than typical, and it turned out to have nice space and to be well furnished. It has a good work area and sitting area, and separate sleeping area. There are two nice public areas, and breakfast was good.

A highlight was the front desk staff, who helped a lot with getting soccer tickets and providing directions for driving in the region when we rented a car for a couple of days. The housekeeping staff were also very good. Parking is free, and wi-fi is good. Our room, not on street side, was quiet.

On the downside, the business office provided no accommodation when we asked about a discount for a one week stay, or when we asked for the apparent 5% discount when paying cash, which we did. We apparently did not qualify for the latter because the original 3 days were booked through booking.com. This stance seemed a little petty.

Beyond that, this was a good hotel and location for exploring Mendoza. I would rate it excellent except for the management/business office.

  • Stayed: November 2011, travelled as a couple
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Thank Hway66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2011

We were disappointed with this apart-hotel. At $140 / night for our family of four, we expected two sleeping rooms plus a sala, or sitting room. What we got, though, was two rooms plus the kitchenette. The couch from the sitting area had been removed and replaced with two twin beds. This defeated the purpose, for us, as we'd hoped to have a quiet sitting area away from where the kids were sleeping.

The other reason we had chosen the hotel was their exercise room and their jacuzzi / sauna.
Through some sort of bad luck, neither was functional when we checked in. They assured us that the gym would be ready in a few days; the jacuzzi, they were less sure of.

When we talked to the front desk, showing them the receipt which described a sala plus two bedrooms, they were unsympathetic. The clerk suggested that Expedia had not described the room accurately. Then he said that he'd speak to management and call me; when he did, all he could say was that we'd misunderstood the room description, and that they did have this sort of room available, but it would cost US$30 per night more. Also, it was indeed bad luck about the exercise room and the jacuzzi, but these things happen.

The following day, the clerk asked if we were feeling any better. I said no, not really. Later, he said that if we wanted to bump up to the bigger apartment, he'd charge us only US$15 instead of US$30. Surely, he said, that wasn't that much money to us.

I felt misled by the hotel, and I think they need a primer in customer service. The breakfast buffet was good, and the cleaning staff was very friendly. They had the gym fixed up in two days. So, they have that going for them. However, in this economy, in this neighborhood, I can get a lot more for my money if I go elsewhere.

Room Tip: If you reserve the room through Expedia, you may not get what you expect.
  • Stayed: October 2011, travelled with family
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Thank Dedruh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2011

This is a cute hotel with large spacious and clean rooms. The hotel is in a great location, within walking distance to all city highlights and many restaurants. The city center is a 5 to 10 minute walk. Any time I needed help or advise, the friendly staff was very helpful. They do have a spa, but I never used it.

  • Stayed: September 2011, travelled solo
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1  Thank HappyTraveller213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2011

No downside to this hotel, we chose it from the reviews on TripAdvisor and we were not disappointed. Very near to the centre, huge clean room with cooking facilities, friendly helpful staff, wifi and computers for those traveling without one. Wifi while we were there only worked in the bar area not in your room. Fine breakfast modern building.

  • Stayed: January 2011, travelled as a couple
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1  Thank DopeyUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2011

Good place to stay in Mendoza. This city has such great wine & food at low prices that cooking in your apartment won't happen. The apartments are very large with comfortable modern furniture. Cute neighborhood with nice restaurants and very close to downtown. Big and nice breakfast buffet, nice spa on top floor. Only downside is that the staff speaks no english, but for the rest definitely recommended.

  • Stayed: April 2011, travelled as a couple
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1  Thank Kepster1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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