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All reviewsthe main streetmorning breakfast isconvenient hotelin townwater pressure in the showerqueen bedclean roomsbox lunchopened the windowthird floorfree breakfastperfect locationwould stay againlaundry servicewithin walking distancecalafatenoise
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Reviewed 31 January 2015

We stayed in the very comfortable Parque Hotel for three nights in October 2014. It is very conveniently situated in a quiet El Calafate street. We did not spend much time at the hotel as we were busy on activities in the area, but found that the hotel provided an ideal base for these. Breakfast was very good. Staff were very friendly and helpful and we were particularly impressed by the manner in which the hotel dealt with a mix up over a packed lunch. We were readily and generously compensated. Many thanks for this.

  • Stayed: October 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sinergia S, Director de Relaciones con Clientes at Calafate Parque Hotel, responded to this reviewResponded 3 February 2015

We appreciate your comments a pleasure to have served.
return soon !!!
greetings .

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Reviewed 15 January 2015

we didn't have any problem with the hotel. in fact, i believe they were overbooked and gave us the suite lol. we had the entire top floor to ourselves. the walk to el Centro is only 3 minutes if that. The only problem is that the elevator got stuck a few times, but it is only 3 floors, going up the stairs is my preference anyway.

  • Stayed: December 2014, travelled as a couple
    • Service
2  Thank lily v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sinergia S, Director de Relaciones con Clientes at Calafate Parque Hotel, responded to this reviewResponded 16 January 2015
Google Translation

Nos es grato resibir su comentario, un placer servirles. Regresen pronto!!!
Saludos.

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Reviewed 14 January 2015

we had a very nice experience in el calafate and in the Parque hotel too; staff very nice and available to customers, good rooms and location in the center. when we asked to change our room having 2 single beds with another with 1 big bed, they changed immediately.
SPA present in the hotel was available for free to all customers of the hotel.
Glaciares are wondwerfull and they absolutely deserve a visit!
The only very bad experience we had in El Calafate was with FIORASI rental car, we paid a very big amount of money for a car that they promised and wrote to be able to perform route 40 and with power-assisted steering, but they lied at all, nothing of this was true, thay gave us an unbelieveble old car, absolutely not able to run route 40 and without power-assisted steering. is that possible that they lie in this way and in 2014 they still give this kind of unsafety cars?

  • Stayed: December 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Daniela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sinergia S, Director de Relaciones con Clientes at Calafate Parque Hotel, responded to this reviewResponded 16 January 2015

We're happy you will enjoy your stay in our hotel. back soon !!!

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Reviewed 11 January 2015

Same as so many of the other reviews. We stayed for 3 nights and really didn't sleep at all. The room was incredible hot. There is no air conditioning, only heating. We turned the heat off in our room but it was still really warm. We asked for a fan, they said they would bring one but never did.

So, we had to sleep with the windows open, but there are a million dogs around and they bark all night. I would never stay here again. While the location was nice as it is right by the main street, for me, sleep is more important.

There were other things as well. We did ask for a fan twice, the front desk said no problem both times but we never got a fan. One of the locks on our window was broken, we told the front desk, they sent someone up to fix it, he didn't fix it, so we asked again but it was never fixed

Our room had bathrobes on the first day. Housekeeping took them away. Again we asked for them back but never had bathrobes again during our stay. Toilet paper was not replaced.

The walls are paper thin, we could hear our neighbors, who one morning had a long screaming fighting match. Not the nicest way to wake up.

The positive, we thought the breakfast buffet was quite good and the staff working keep it well stocked. However that was the only positive we had.

Stay somewhere else.

Room Tip: Pick a room at another hotel....
  • Stayed: November 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sinergia S, Director de Relaciones con Clientes at Calafate Parque Hotel, responded to this reviewResponded 12 January 2015

We apologize for not meeting your expectations .
It was taken intoaccount its drawback
regards

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Reviewed 18 December 2014 via mobile

Let's start with positives:

Staff was nice and room was good.

The issues we had were with the loud noises in the middle of the night such as dogs barking and cars. We had to keep the windows open because there were no fans or air conditioning and it was bloody hot during our stay.

The breakfast was ok I guess. But what upset us was the morning we checked in, breakfast wasn't included which is very understandable. So we asked how much it was and they said $150 pesos per person. What a ripoff!!!!!!!! We couldn't it and were appalled. I definitely would not be staying here again

Stayed: December 2014, travelled as a couple
1  Thank Janejk24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sinergia S, Director de Relaciones con Clientes at Calafate Parque Hotel, responded to this reviewResponded 30 December 2014

We appreciate your words. regards

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