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Design Suites Calafate
Ranked #38 of 69 Hotels in El Calafate
Reviewed 12 January 2018 via mobile

Arrived around 12.45 after 3 hour flight from Buenos Aires for a three day stay. Read on TA that rooms not always ready and hey presto they weren’t and we along with around 5 others had to wait 2 plus hours for room.

Decided to have lunch in hotel as couldn’t really go anywhere else as it’s a 15 min cab ride to town so was kind of stuck

Reception were friendly enough but did seem a little chaotic and short staffed to clean rooms on time. They surely must know people are arriving from afar and to keep us waiting to change etc was annoying but they didn’t seem to get it.

Lunch was ok but limited. Hotel has an open plan bar restaurant and reception and all of this open area had a speaker system from the 70’s playing background music that was annoyingly distorted. Not difficult to change a speaker no?

Had junior suite which was a good size and a bathroom to match with a whirlpool. Both room and bathroom had spectacular views of Lake Argentina which undoubtedly was the hotels unique selling point.

As it’s all glass it was hot in room and air con didn’t seem to help matters so did things the old fashioned way and had to open window although only opened a little so had to leave small patio door open to prevent being cooked whilst sleeping.

El Calafate was around an hour walk away which was fine for those able to take in the undeniably stunning beautiful scene, it is breathtaking!

Breakfast was included and again adequate without being amazing

Had dinner there too and again it was ok.

Staff very friendly all around and helpful but feel hotel needs to look at check in and overall management to keep it at 4* which it currently in my opinion struggles to keep.

Stayed: January 2018
2  Thank Russell W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 11 of 1,066 reviews

Reviewed 9 December 2017 via mobile

We stayed one night. Views from this hotel on the lake are really stunning - ensure that you ask for a lake-view room. Art throughout the hotel is very interesting.

Breakfast was standard - nothing special but okay. Except the coffee was undrinkable.

Although we booked a junior suite and was assured it was indeed one, the room was nothing more but a standard room. The aircon did not work as the room was baking in the sun and felt like 50 deg C inside. I had to force open a window for some cool air to enter.

The hotel was freshly painted but the carpets and terrible distorted music in the public areas needs dome serious attention.

Staff was okay although very slow - after 40 min I fetched my own bags. This hotel is in need of a serious facelift and good management.

Stayed: December 2017, travelled as a couple
3  Thank Nico558
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2017

The design of the hotel is stunning, as is the view from the lake side of the hotel. The staff is very helpful. Breakfast was fine. We had dinner at the hotel and it was OK.
The hotel is a ways from town--the hotel has two shuttles a day: 9:00 am and 6:00 pm and cabs are available. More shuttles would be helpful. Ask for a room on the lake side of the hotel to enjoy the view.

  • Stayed: November 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank travelstl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2017

The best thing about this hotel is the location and views from its rooms - magnificent views over the lake to the mountains. However, you really need a car, as the hotel is about 2km from the town centre. Rooms are large and clean. Staff is friendly and helpful.
Only downside was the restaurant - dinner was uninspiring! Better eating options in town. Breakfast was adequate.

Room Tip: Definitely ask for room on the lake side!
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  • Stayed: November 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2017 via mobile

This hotel a unique and with wonderfull view...just unbeatable: we were speechless during our entire 3 days there.
The breakfast is good with fresh fruits and bakeries.
The hotel is not environmental friendly at all: While this is cold outside, you have no other choice than putting your AC in your room as the air is warmed by this glass building without proper windows to open; The towels are automatically changed everyday even when not requested...we are in 2017 and you leave in a wonderfull place on the planet then let's spare the pure water that you have please. The trees around the hotel have nothing to do in Patagonia (no wonder they are dying...).
The massage are really good (but in a too hot place like everywhere in the hotel).
The service is nice.
The wines are good but pricey, we found other places where you have really good wines for this price.
The food at the restaurant is rather good with some efforts made on the dishes' presentation!
The gym area is old and hot.
The quality of the sound everywhere in the hotel is a disaster, it's even painful for ears, please change the speakers.
In summary, nice to go there but some changes need to occur quickly to enter a new era in line with our time!

Stayed: November 2017, travelled as a couple
Thank mamat777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Design Suites Calafate

Address: Calle 598 Numero 190 | Playa Lago Argentino, El Calafate, Argentina
Region: Argentina > Patagonia > Province of Santa Cruz > El Calafate
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet (WiFi) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#7 Spa Hotel in El Calafate
#15 Luxury Hotel in El Calafate
#31 Romantic Hotel in El Calafate
Price Range: $95 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Design Suites Calafate 4.5*
Number of rooms: 60
Official Description (provided by the hotel):
Situated about one mile from El Calafate downtown, the Design Suites Calafate is an excellent choice for guests who seek tranquility during their holidays.This boutique hotel is located in the upper area of the Nimes Peninsula, where you can admire the low vegetation, hills and lake invite during a pleasant walk. If you want to visit the city, the hotel offers a shuttle to downtown on a regular basis.As a guest of the Design Suites Calafate, you will have free access to the heated pool, sauna and gym. In addition, the hotel provides a health club and spa treatments in order to optimize your relaxation during your stay.A restaurant and a bar provide meals and drinks from the morning until late at night. ... more   less 
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Also Known As:
Design Suites Calafate Hotel El Calafate
Design Hotel El Calafate
Design Hotel Calafate

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