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JW Marriott Scottsdale Camelback Inn Resort & Spa
Ranked #2 of 5 Hotels in Paradise Valley
Certificate of Excellence
Reviewed 16 September 2017

We recently had a chance to spend a night at the JW Marriott Scottsdale Camelback Inn while traveling through Arizona. I wish we had more than one night here. They do everything right here - nothing is missing. Beautiful large and comfortable room, very comfy bed, great spa amenities. We enjoyed the great pool area, towels supplied, water available, nice ambience. Several whirlpools available as well. The grounds are just beautiful, so well cared for and very mature. We also enjoyed a great dinner outside. Definately a great spot for business meetings, couples getaway, family vacation.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank tripdesigner1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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62 - 66 of 2,076 reviews

Reviewed 13 September 2017

This hotel is top notch...the rooms are gorgeous...the view is fantastic! Love the pool and the service is outstanding. You will love this place...many deals available to get a great rate too. Went to a conference here and the conference room was amazing!

  • Stayed: August 2017, travelled on business
    • Location
    • Rooms
    • Service
1  Thank barbara c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2017

My daughter and I went to this lovely hotel for her birthday weekend and couldn't have been happier with our choice. The grounds are lovely, the staff friendly and helpful. The room (#460) was spacious and quiet with a nice patio. We tried all of the restaurants and the breakfast buffet and found everything delicious and plentiful. There were a couple of hiccups (the cold water ran hot, the air conditioner was blasting, the in room phone did not work) but on mentioning these to the front desk we were compensated adequately and without any fuss. All in all a wonderful weekend.

Room Tip: #460 is an end unit and very quiet but the AC needs adjusting.
See more room tips
  • Stayed: September 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Anne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2017

I was staying for business and surprise to see such a low rate pop-up for a JW Marriott property. As I diamond member with Hilton it is not often that I stay with Marriott but this seem like quite a deal. The price of the "resort fee" must have been buried in the fine print somehwere becuase I would not have stayed had I know the complete cost - I had no use for the facilities this trip becuase I was there was business and was hardly on the property except at night. I have never stayed in a JW this old and run down. I could see daylight through the room door which is probably why I was killing bugs much of the night. Between getting bitten by mosquitos and and the heat (AC apparently shuts off at night- kept waking up to find that it was 5 degrees warmer than I set it when I went to bed) - I might as well been camping in a tent vs staying at a JW. Something was wrong with the shower door becuase every time I took a shower the bathroom floor was flooded. I've stayed at better Best Westerns.

  • Stayed: August 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 13 September 2017

Good evening Mark W,

Thank you for your recent feedback regarding your stay with us. I am so sorry to hear about your experience with us and I assure this is not typical. I've shared your feedback with my team to prevent future reoccurrences. Fee free to contact me diretly at the resort to discuss further. We hope to serve you the next time you're in the area.


Best regards,
Jorge Garcia
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2017

We have chosen to return to this JW for the last 4 years to celebrate my birthday and this visit may sway to seek other options. There is much to consider when I decide to fly 2500 miles to enjoy this special occasion. Being a Gold Status Member with Marriott, you would think that maybe some sort of special treatment?

None.I guess you have a good supply of elite members to move around.

Not much of an " upgrade" of my room. No surprises. No acknowledgement at your "signature" restaurant after mentioning that it was a special occasion.

Marriott needs to do better to keep my business at this JW property.

  • Stayed: August 2017, travelled solo
    • Value
    • Rooms
    • Service
2  Thank Richard N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mackenzie N, Front Office Manager at JW Marriott Scottsdale Camelback Inn Resort & Spa, responded to this reviewResponded 11 September 2017

Good Day richn1978,

Thank you for your recent feedback regarding your stay with us. I am so sorry to hear about your experience with us especially being a Gold Elite Member. I can assure you this is not typical and we will follow up with our team to make sure that we are taking great care of each of our Elite Members. Feel free to contact me directly at the hotel to discuss further. We hope to regain your confidence during a future stay!

Sincerely,
Mackenzie N.
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about JW Marriott Scottsdale Camelback Inn Resort & Spa

Address: 5402 E Lincoln Dr, Paradise Valley, AZ 85253-4118
Region: United States > Arizona > Central Arizona > Paradise Valley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Paradise Valley
#2 Spa Hotel in Paradise Valley
#2 Romantic Hotel in Paradise Valley
#2 Top resorts Hotel in Paradise Valley
#3 Business Hotel in Paradise Valley
Price Range: $358 - $924 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Scottsdale Camelback Inn Resort & Spa 4.5*
Number of rooms: 453
Official Description (provided by the hotel):
Unrivaled among resorts in Scottsdale, Arizona, luxurious JW Marriott Scottsdale Camelback Inn Resort & Spa remains faithful to its storied history while boldly embracing the future. Located on a breathtaking 125-acre campus beneath Mummy Mountain, this stunning resort features a hacienda style entry, casita guest rooms and impressive amenities that leave guests with the thought of "In all the world, only one..." Golfers will enjoy 36-holes of championship golf at Camelback Golf Club or instruction from the Advantage Golf School. Spa-goers can unwind at award-winning Camelback Spa with a signature spa treatment, or poolside beneath a cabana while overlooking Camelback Mountain. When you are ready to discover the local area, allow the professional concierges to compliment your interests with the perfect activity or attraction. It's easy to understand why families, business luminaries and leaders alike return to JW Marriott Scottsdale Camelback Inn Resort & Spa year after year. ... more   less 
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Also Known As:
Jw Marriott Camelback Inn Scottsdale Resort And Spa
Jw Marriott Camelback Inn Scottsdale Hotel Paradise Valley
Jw Marriott Scottsdale
Camelback Hotel Jw Marriott
Marriott Scottsdale
Scottsdale Marriott

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