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“Pretty good”

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Fairmont Scottsdale Princess
Ranked #12 of 75 Hotels in Scottsdale
Certificate of Excellence
Toronto
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Pretty good”
4 of 5 bubbles Reviewed 1 March 2012

Had a great time. Rooms were spacious and clean. Staff were very friendly except for a few at the pool. Restaurant staff were wonderful. The breakfast offerings were ample and tasty.

The grounds were beautiful and well-maintained. However, the pool was not very large and there was only one on the property. No jacuzzi either. The fire features around the resort were very lovely.

There was wear and tear in the main areas. Bottled water was expensive and though they provided it free in the mornings it was removed by staff in the early afternoon. It would have been a nice gesture to have it offered all day.

But it was a good stay and the staff and grounds were great.

Do try to include breakfast in your room rate. Parking is extra which was uncommon for hotels in the area.

  • Stayed June 2011, travelled as a couple
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    • Location
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Helpful?
1 Thank MSoft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,020 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Sparks, Nevada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 28 February 2012

My wife and I had a nice relaxing stay at the Fairmont. The accomodations were nice and the property was very clean and beautiful. The only negative thing we experienced was that our room wasn't very sound proof and we could hear cleaning people rolling carts starting pretty early in the morning. Other than that, the service was excellent, the Hacienda Mexican Restaurant was excellent and the lounge was really great as well.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank jokin40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orange, California
Level Contributor
104 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 27 February 2012

We justayed over the presidents holiday and my 3 children had a wonderful time from fishing in the ponds to playing basketball and the water slides... Many options to choose from .. My husband and I enjoyed the fire pit areas that are throught the property.... The food was really good and the drinks were really yummy! It does come at a price this is a high end property .... So if you need to look at the $$$ you may want to pass... If not relax and enjoy!!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sccrmom3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elise P, Director of Sales at Fairmont Scottsdale Princess, responded to this review, 3 April 2012
Dear Guest,

We were so pleased to hear that you and your family enjoyed your stay at our resort over the President’s holiday. It’s been our goal to provide a family friendly experience. You’ll be happy to know that we were just named Arizona’s “Best Family Staycation” resort by the AZ Republic. We would love the opportunity to host your visit again. Our Leisure Activity Director has planned some exciting activities for kids planned over Spring Break and the summer. Please check our website for Bobcat Billy’s Activity schedule to make sure you are ‘in-the-know’ with all that’s available before your next visit. If I can be of personal assistance, please don’t hesitate to call me at 480-585-4848.

Warm regards,

Pam Gilbert
Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
143 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed 25 February 2012

This place is outdated, at lease our room. It is clean, but nothing indicates 5-star hotel. When I walked into our room, my thought was - I will never stay at Fairmont again! One of the restaurants we went to was average at the best - food was average and service was bad. Our waiter didn't tell us what dishes were out that night until we placed our order. I thought it could be better. One other thing is that it makes you feel like a second class guest if you don't belong to their President's Gold Club. I don't think I would ever stay there again.

Room Tip: Ask for a room with a view of their desert garden or golf course.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bwang20874
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elise P, Director of Sales at Fairmont Scottsdale Princess, responded to this review, 3 April 2012
Dear Guest,

I was disappointed to learn that your recent stay with us did not meet your expectations. We pride ourselves in providing an exceptional vacation experience for all our guests, not just the Fairmont President Club members. The resort has completed over $60 million in renovations in the past few years. All our standard guest rooms, Fairmont Gold and main suites received a complete renovation. Our Casitas have recently received upgrades as well. I would love to speak with you personally and identify what guest room you stayed in during your visit and learn more about your experience. We hope you will allow us to host your visit when you return to Scottsdale. I invite you to contact me to further discuss your time with us and the potential of hosting a return visit. Thank you for sharing your concerns.

Warm regards,

Pam Gilbert
Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Litchfield Park, Arizona
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 22 February 2012

My husband and I stayed here for our 5th anniversary weekend. The hotel from the outside looks very nice but compared to other properties in Scottsdale I think it is a bit dated. Some areas look redone but others seem kind of old. Our room was nice, it has a nice comfortable bed and good balcony on one side overlooking a pool. but we had a room on the second floor that was right outside the main bar/ nightclub (which is outside on the first floor) so we heard pulsing music till very late. That was kind of a turn off from the hotel. It seems like any room which faces the open air courtyard (which is a lot) would also have the same problem. The spa was amazing though!!! While extremely expensive it was worth it! It has an awesome pool, and great facilities. There is waterfalls everywhere and it is really relaxing! The people a the spa are so nice and accommodating. Overall the hotel was okay but what makes this hotel is the spa!!!

Room Tip: Don't get a room that is by the late night bar/ nightclub-- noisy at night!
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
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    • Service
Helpful?
Thank outdoor_travelgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairmont Scottsdale Princess

Property: Fairmont Scottsdale Princess
Address: 7575 East Princess Drive, Scottsdale, AZ 85255-5802
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Scottsdale
#6 Top resorts Hotel in Scottsdale
#6 Luxury Hotel in Scottsdale
#7 Romantic Hotel in Scottsdale
#7 Spa Hotel in Scottsdale
#16 Family Hotel in Scottsdale
Price range (per night): $307 - $825
Hotel Class:5 star — Fairmont Scottsdale Princess 5*
Number of rooms: 750
Official Description (provided by the hotel):
From the moment you set foot on the grounds of the AAA/CAA Five Diamond Fairmont Scottsdale Princess, you are surrounded by a mystical landscape of lagoons, fountains, fire pits, colorful desert plants and expansive green spaces – all set amid the sun-drenched Sonoran Desert and the majestic McDowell Mountains of Arizona. Blending exquisite pampering and warm, personalized service with alluring Spanish-style architecture and outdoor adventure, the Fairmont Scottsdale Princess offers all of the superb amenities you expect from a world-class destination resort: -Lavish Well & Being Spa, featuring a variety of spa, wellness and fitness services -Two championship-level TPC golf courses, home to the Annual PGA Tour Waste Management Phoenix Open -Six sparkling heated pools, featuring waterslides, cabanas, poolside service and a 9,000 sq. ft. white sand beach -Five award-winning restaurants and lounges, with something delectable for every taste -316,000 square feet of flexible event space, including both indoor and outdoor venues with two conference centers -Trailblazers Family Adventure Center, offering a wide range of onsite activities to keep kids happy and engaged -Personalized Concierge services, offering access to exciting activities to satisfy everyone ... more   less 
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Also Known As:
Fairmont Scottsdale Hotel Scottsdale
Fairmont Hotel Scottsdale
The Fairmont Scottsdale Princess
Scottsdale Fairmont
Scottsdale Princess

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