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Reviews (232)
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Reviewed 10 September 2017 via mobile

Stayed two nights while in town for a conference. Great room, comfortable bed and pleasant staff. I enjoyed the indoor pool and spa after a long taxing day. Of course the hot breakfast in the morning is always a plus.

Stayed: September 2017, travelled on business
Thank CH85742
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorothy K, General Manager at Comfort Suites Old Town Scottsdale, responded to this reviewResponded 13 September 2017

Thank you for sharing your comments! We are so glad you had a relaxing and comfortable stay with us. We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2017

We stayed here for one night when personal business brought us to the area. Our king suite was large, comfortable and nicely configured -- I chose a room where the sitting area was closest to the window, and the sleeping area was closest to the door, so the noise from the A/C (in front of the window) was kept to a minimum. The only problem we had was that the TV in front of the bed didn't work for us; I reported this on check-out, and the desk clerk said that the receiver for the remote was actually below the TV, near the microwave, so we were aiming it in the wrong place. (There was a second TV in the sitting area, and that one worked just fine.) Wi-fi worked well the afternoon we checked in, but was a little slow the following morning. The included breakfast had a nice assortment of items. This hotel's location is close to Old Town and many restaurants.

  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank BonB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorothy K, General Manager at Comfort Suites Old Town Scottsdale, responded to this reviewResponded 1 June 2017

So glad you enjoyed your stay with us! We are working with our cable TV service provider for better placement options for our receivers. Hopefully they will help us with a more intuitive placement.

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Reviewed 31 May 2017

The room was clean and the bed was very comfortable. The hotel is close to Old Town which offers many restaurants and shops. Upon arrival front desk was very friendly and helpful. A couple of issues, the toilet had a very bad stench and we did not have Wi-Fi.
We also thought the breakfast ended a little to early especially for family on vacation.

  • Stayed: May 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Dan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorothy K, General Manager at Comfort Suites Old Town Scottsdale, responded to this reviewResponded 1 June 2017

Thank you for sharing this feedback with us. I am sorry you were not completely satisfied with your experience here. I have shared your comments with the team here so that we can make the improvements necessary to deliver the service and accommodations our guests expect.

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Reviewed 30 May 2017

We stay at a lot of places in the Choice Hotels group - generally at a Comfort Inn. This was one of the nicest. Spacious room with wonderfully comfortable king-size bed. We were meeting friends for breakfast, so only had coffee here. But there was plenty of fresh fruit and a lot of happy people. Most of the charm depended on the staff, and they were just super, both when we checked in sort of late, and also as we left: friendly yet professional.

  • Stayed: May 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank pmjc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorothy K, General Manager at Comfort Suites Old Town Scottsdale, responded to this reviewResponded 31 May 2017

Thank you for this positive feedback! I am so glad you enjoyed your stay with us and hope to see you again soon!

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Reviewed 28 May 2017

Very nice hotel. It is about a mile to Old Town Scottsdale where you can find a souvenir for anyone. There are many places eat also. The hotel is withing walking distance of Scottsdale Stadium if you plan to see a San Francisco Giants spring training game. The hotel staff is very friendly. I had some issues logging into the wi-fi, and they walked me right through it. The hotel faces east to west, so try to get a room facing east or you may get that hot Arizona sun right in your room. All rooms have a microwave and refrigerator. The guest laundry is located on the 3rd floor. I have stayed there a few times before and have always had a great experience. The price was real affordable, especially during weekdays. They are a member of Choice Hotels. If you are a member, you can get 250 bonus points or a snack bag.

Room Tip: Rooms facing east don't get the midday sun.
  • Stayed: May 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank samdon662000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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