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Kandra R

Constant Pushy Timeshare Presentation Requests/Outdated Property

1.0 of 5 bubblesReviewed 2 Sept 2024
The hotel staff are very rude and pushy. I would not recommend. There is a continual unwanted pressure to attend timeshare presentations. The staff are very pushy and aggressive. They do not understand that no means no. The condos are old and outdated. The toilets barely flush. Our condo wasn’t thoroughly cleaned from previous guests. Food and crumbs left on the dinning table bench. Scuffed up and damaged interior. This property does not hold up to the normal Hilton standards. Not worth the price.
Date of stay: August 2024
Trip type: Travelled with family
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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Reviews (2,539)
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23 - 28 of 2,539 reviews
Reviewed 31 August 2024 via mobile

My husband and I enjoyed our stay at this property. It was a very convenient location... quick and easy to get anywhere.
We loved the pools and hot tubs. They never felt too busy. They will close if there is any lightning in the area (even if it doesn't seem close) which was frustrating since it was a couple hours every afternoon but understand it was for safety reasons.
The rooms were ok.. Definitely a bit tired but for what we paid it was expected. The toilet wouldn't flush when we arrived but we used the text service and maintenance had it fixed very timely.
Overall we really enjoyed our stay. Hope they spend some time on the room issues noted in many reviews, but definitely would stay here again.

Date of stay: August 2024
Trip type: Travelled as a couple
Thank hawns28
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 August 2024

Sticky carpets, sliding door fell over on arrival, dishwasher can barely open as it’s off tracks, film on bottom of shower. Tv size of a computer screen.

Date of stay: August 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
Thank cajohanson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 August 2024 via mobile

I love it here and I kind of want to live here. The property is so wonderful and clean. They have such good amenities, such as pools and hot tubs and grills to make food. The rooms are big and decently priced in summer. I have been here twice before and each time it was worth it. The views are stunning also.

Room tip: Check in was strange because of having to have us both sign in. Parking is pretty good and plentiful
Date of stay: August 2024
Trip type: Travelled as a couple
Thank bkate0942
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 August 2024

What a lovely facility. The rooms were spacious and clean. We went with 3 of our daughters and granddaughter. The 4 pools were great and the play ground was great for our 2-year-old granddaughter. Just a short walk is a lovely look out spot and trail - walking trail - which was lovely at sunset. Just a short trip to shopping and many hiking trails. The food around town was delicious. The staff was wonderful and accommodating, always ready to help. We had a lovely trip.

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Moni3kids
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 August 2024

Convenient location with amazing view & pool; near all the shops, galleries, restaurants, and hiking trail!

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Armed Forces Vacation Club
1  Thank 22naf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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