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Sheila7205
Indianapolis, Indiana

Beautiful Retreat

4.0 of 5 bubblesReviewed 3 weeks ago
The room was an older room but once you stepped outside, the resort was incredible and views couldn't be any better.
A bit of cold shoulder reception at the desk - but the stay was nice. Would come back again. Be aware that town restaurants shut down by 8pm (which adds to the charm) so if you are a late arriver, plan ahead.
Date of stay: January 2025
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with Armed Forces Vacation Club
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Reviews (2,544)
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1,007
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178
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Traveller rating
1,007
887
333
178
139
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All reviews time share sunset suite sales pitch mesa suite timeshare presentation pools and hot tubs full kitchen red rocks hard sell one bedroom unit adult pool washer and dryer free gift high pressure nice resort timeshare resort west side
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5 - 10 of 2,544 reviews
Reviewed 4 weeks ago

It's very convenient to get to most places and it's so quiet. You can literally go outside once it's dark and look up at the hundreds of stars. While we were not in a remodeled room it was still fine. I needed a different pillow and that one worked much better. The pools and jacuzzi's were great although we didn't get into the pool it was a bit too chilly for us but the kids sure loved it...we got lucky because it was warmer than normal.

Date of stay: December 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Courtney P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 December 2024 via mobile

Our queen studio was good size and nice little kitchen. We were right by the adult only pool/hot tub. So relaxing. This place is absolutely gorgeous. The infinity hot tub has spectacular views. We didn’t get to take advantage of all this resort has to offer, but hopefully we’ll be back!
Check in was a breeze and they got us in early.

Date of stay: December 2024
Trip type: Travelled as a couple
Thank wblmom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 December 2024

We will try to come here again - great town to come to. Hilton will offer a sales presentation for their time share company - eliminating the resort fee is their lure. (No worries, they were good people). No restaurant at this resort - a disappointment, Our unit was large, roomy, with a nice kitchen with limited but adequate cooking utensils, dishes etc. The views from the resort are spectacular......the red rocks surround this area and are stunning.

Date of stay: December 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
Thank gwennea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 November 2024

As long as one is in beautiful enchanting Sedona where one stays is somewhat secondary. The Summit has an almost perfect location from which to jump off to all the great places in the area. The resort staff is first rate, but the property is getting a bit older. Noticeable road noise from busy Hwy 89A. I still like it nonetheless. $25 daily amenities fee is absurdly high as Hilton uses it to leverage attendees for it's vacation sales and marketing presentations.

Date of stay: November 2024
    • Value
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Review collected in partnership with RCI
Thank samdickerson1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 November 2024

As always with Hilton, front desk made the experience memorable. Front desk representative Venessa gave us a room occupied by other guests TWICE at check in. I had to leave teenagers by themselves with our suitcases and run back to the lobby with a toddler in tow to try and resolve TWICE. First time I came back she did not even believe me! She was extremely skeptical and said it was impossible and she would have to go check herself. OMG. Thankfully a couple walked in and complained their keys were not working, they were the residents of the room she gave us. Then she gave me keys to another room. Went back, the keys were not working. A maintenance guy showed up, opened the room with his key, and what do you know - someone's suitcases inside. Had to run back to the lobby again, where she claimed someone JUST moved into that room, what a lie! It was right next to the other room. We asked to take a photo of the keycard for our records, and she tore it up right in front of us. We asked for a manager, she said she was the manager (which she was not). This is after an 8 hour long trip to Sedona, what a start to our stay. I am still in shock from the whole experience. The only reason I am not giving this resort a 1 star is the property itself, which is actually quite nice and has convenient amenities. But would we ever come back? God no! Not here not any other Hilton. This is the third Hilton property we book, and the front desk rep is unprofessional and unpleasant. Never again. There is a Hyatt right in downtown, which we stayed at before with no issues, and it's a walking distance to everything in Sedona center.

Room tip: This resort is the far from downtown and everything in Sedona. Be prepared for a lot of driving and traffic. Wi Fi is very poor.
Date of stay: November 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank derezago
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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