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Marla L

Good experience

Review of Matterhorn Inn
4.0 of 5 bubblesReviewed 10 Mar 2023
Loved the Madderhorn Inn. From the outside it looks like an old motel but the inside is really nice! The rooms are clean and modern. The mattress is ok. Not the best but pretty comfortable. The view from the rooms are insane! Gorgeous mountains straight ahead. Thought it was weird that the front desk is closed 9pm-8am. And recommend staying on the top floor because I heard the upstairs person stomping around at 4am.
Date of stay: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
csilla stark, General Manager at Matterhorn Inn, responded to this review
Responded 26 May 2023
Thank you for the feedback.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews uptown sedona great location shops and restaurants red rocks within walking distance private balcony first floor comfortable room no elevator mini fridge amazing views coffee maker would definitely stay here again king bed hot tub pink jeep oak creek canyon
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Reviewed 21 February 2023 via mobile

Nicely renovated, great views, good value for money, centrally located. One of the original parts of Sedona updated and pet friendly. Could not have asked for more for the price. Free parking in the middle of town is a boon of its own.

Date of stay: February 2023
Trip type: Travelled as a couple
Thank Lauren M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
csilla stark, General Manager at Matterhorn Inn, responded to this reviewResponded 27 May 2023

Thank you for your review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2023

This was one of the best hotels I've experienced. The room had soft beds and many fluffy pillows. The bathroom lighting and shower were amazing. The view was perfect (downtown and red rocks). Being a small hotel, access to the room was easy and access to restaurants, shops and tours was perfect. I could have chatted with the woman at the desk (owner or manager) all day. We had left a ring in the room and they called and offered to mail it back to us. I will always stay here.

Date of stay: January 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Jenifer D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyler Scott, General Manager at Matterhorn Inn, responded to this reviewResponded 22 January 2023

Jenifer, thank you for this wonderful review. We enjoyed hosting you during your stay. We strive for greatness here at the Matterhorn Inn. Come back anytime and see us.

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Reviewed 29 December 2022

This place was recently remodeled and it shows. Very clean and modern rooms, with comfortable beds. Rooms are fairly small - you can tell it used to be an old-school motor inn. But the history and décor are great. The location is excellent - right in the heart of Sedona. FANTISTIC view from our connecting double-queen rooms. The outdoor pool and hotel were nice. I would definitely stay again.

Room tip: connecting double-queen rooms would be great for a family, and you can't beat the view.
Date of stay: November 2022
    • Value
    • Sleep Quality
    • Service
2  Thank MissedMuskie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyler Scott, General Manager at Matterhorn Inn, responded to this reviewResponded 31 December 2022

Thank you so much for this wonderful review. We enjoyed you and we hope to do so again if your ever in the area again.

Thank You,
Front Desk.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2022 via mobile

We arrived to Matterhorn after a 2 hour drive from Phoenix. The hotel is situated in the heart of Sedona and is minutes from shopping, eating, and hiking. On the surface Matterhorn appears to be an old motel, but trust me it’s so much more. Please be aware, parking can be a little difficult at times. Most of the lots in front of the hotel will be taken depending on what time you arrive. Don’t worry, there are plenty of options around. The check in process was straight forward. The lady at the front was friendly and accommodating.

Our room was on the second floor. There are steps on both ends of the property that lead up to the rooms on the second floor. Our room was extremely clean with a view to live for. The red rock canyon and shopping below created an unforgettable ambiance. Most nights we sat on the balcony and people watched. The bed was very comfortable, I had no complaints. The bathroom was modern and well appointed. These rooms were certainly well maintained, modern and clean.

Outside of this property were shopping and dining options galore. Again it was situated in the heart of Sedona. You have access to pretty much anything your heart desires. I recommend Sedona Pizza Co. We had it on our first night and it was splendid.

I would easily stay here again. It’s now my go to whenever we decide to visit Sedona. You won’t regret your stay. It’s a solid 5 stars for me.

If you enjoyed my review please visit my Instagram page to see more of my travels: @worldwidemckay

Date of stay: April 2022
Trip type: Travelled as a couple
2  Thank Bmack34
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyler Scott, General Manager at Matterhorn Inn, responded to this reviewResponded 29 November 2022

Thank you so much for this awesome review. We appreciate it. Its our favorite part when hear things like this from our guests. We are happy and proud of being part of your wonderful trip and we would love to host you again. Take care.
Thanks, Front Desk.

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Reviewed 18 November 2022 via mobile

Pros:
-location: right in uptown Sedona so that you can walk to shops and restaurants
-balcony was large and views were fantastic. Request 2nd floor if stairs are not a problem
-room: newly renovated, large and well appointed. Includes fridge and microwave. Bathroom had nice large vanity and good storage. Bed was very comfortable.
-plenty of parking and pool/hot tub area was nice.
-large bottles of toiletries, hairdryer,

Cons:
- tried to call regarding an issue with reservation and it’s hard to get a hold of someone. You leave a message and sometimes they call you back
-since we were staying 3 nights, we were told we would get housekeeping once, but they never came. Only 2 pods of coffee supplied for 3nights.
-I left some clothing items in a drawer and they said they weren’t there. Probabaly got thrown away or housekeeping didn’t clean drawers. Called the day we left.

Overall, good place for the price if you want a comfortable room in a good location. However, if service is important, this was lacking.

Date of stay: November 2022
Trip type: Travelled as a couple
Thank purvips74
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyler Scott, General Manager at Matterhorn Inn, responded to this reviewResponded 29 November 2022

Thank you for the honest review. I apologize for any issues you had during your stay with us. Your welcome to come stay again and have leave us with all expectations filled. Again I apologize for the lack of service on our end. Take care.
Thank You,
Front Desk.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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