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Sonya S

Great hotel with wonderful service

Review of Matterhorn Inn
5.0 of 5 bubblesReviewed 24 Mar 2023
Great hotel, with a comfortable bed, large rooms, an amazing view from the second floor, and very friendly/helpful staff. There aren't a ton of amenities, but it's a lovely and comfortable place to stay, and also very clean. It is very quiet in the evening/early morning, but the walls are thin, and if you're sensitive to sound that could be a factor.
Date of stay: March 2023
Trip type: Travelled on business
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
csilla stark, General Manager at Matterhorn Inn, responded to this review
Responded 26 May 2023
Thank you for your review, we greatly appreciate it.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (92)
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All reviews uptown sedona great location shops and restaurants red rocks within walking distance private balcony first floor comfortable room no elevator mini fridge amazing views coffee maker would definitely stay here again king bed hot tub pink jeep oak creek canyon
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Reviewed 23 March 2023

We were very pleased w/the Matterhorn. The interior was newly remodeled so everything looked good and worked as it should. True black out blinds. Good insulation since we couldn't really hear the people on either side of us or the street noise.
You get your own private balcony w/a great view! Convenient free parking.
Great location at the very northern end of downtown (it's a very small downtown so don't let that dissuade you) A coffee shop right across the parking lot - so convenient!
The evening front desk receptionist, Susan, was super nice and so helpful. She made us feel like we were welcomed guests. We really appreciated her.

Room tip: No daily maid service but can ask Front Desk for anything needed such as extra towels.
Date of stay: March 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Diane Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
csilla stark, General Manager at Matterhorn Inn, responded to this reviewResponded 27 May 2023

Thank you for staying at the Matterhorn, we appreciate your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2023

Loved the Madderhorn Inn. From the outside it looks like an old motel but the inside is really nice! The rooms are clean and modern. The mattress is ok. Not the best but pretty comfortable. The view from the rooms are insane! Gorgeous mountains straight ahead. Thought it was weird that the front desk is closed 9pm-8am. And recommend staying on the top floor because I heard the upstairs person stomping around at 4am.

Date of stay: March 2023
1  Thank M L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
csilla stark, General Manager at Matterhorn Inn, responded to this reviewResponded 27 May 2023

Thank you for the feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2023 via mobile

Nicely renovated, great views, good value for money, centrally located. One of the original parts of Sedona updated and pet friendly. Could not have asked for more for the price. Free parking in the middle of town is a boon of its own.

Date of stay: February 2023
Trip type: Travelled as a couple
Thank Lauren M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
csilla stark, General Manager at Matterhorn Inn, responded to this reviewResponded 27 May 2023

Thank you for your review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2023

This was one of the best hotels I've experienced. The room had soft beds and many fluffy pillows. The bathroom lighting and shower were amazing. The view was perfect (downtown and red rocks). Being a small hotel, access to the room was easy and access to restaurants, shops and tours was perfect. I could have chatted with the woman at the desk (owner or manager) all day. We had left a ring in the room and they called and offered to mail it back to us. I will always stay here.

Date of stay: January 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Jenifer D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyler Scott, General Manager at Matterhorn Inn, responded to this reviewResponded 22 January 2023

Jenifer, thank you for this wonderful review. We enjoyed hosting you during your stay. We strive for greatness here at the Matterhorn Inn. Come back anytime and see us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2022

This place was recently remodeled and it shows. Very clean and modern rooms, with comfortable beds. Rooms are fairly small - you can tell it used to be an old-school motor inn. But the history and décor are great. The location is excellent - right in the heart of Sedona. FANTISTIC view from our connecting double-queen rooms. The outdoor pool and hotel were nice. I would definitely stay again.

Room tip: connecting double-queen rooms would be great for a family, and you can't beat the view.
Date of stay: November 2022
    • Value
    • Sleep Quality
    • Service
2  Thank MissedMuskie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyler Scott, General Manager at Matterhorn Inn, responded to this reviewResponded 31 December 2022

Thank you so much for this wonderful review. We enjoyed you and we hope to do so again if your ever in the area again.

Thank You,
Front Desk.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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