Staying in a room at the Hyatt Residence Club Sedona is like visiting your 90 year old grandma's house. Because she has mobility issues, it is understandable that her place will be a bit, uh, unkempt. She may ignore things when they break down because she's not handy and may be too thrifty or afraid of letting strangers into the house to fix things for her. She stores things in unusual places because convenience overrules all other considerations. And, there's a bit of that musty/dusty smell from lack of cleaning and keeping clothes, sheets, towels, carpets, curtains, etc quite a bit past their usable life. All this is understandable when you consider her age and physical limitations. However, it makes you wonder what excuse the Hyatt Residence Club Sedona's staff has for the same deficiencies in their abode.
Other than its location, I can't think of a single positive thing about this $400 a night (in Nov 2022) hotel/timeshare. The bathroom vent is dusty beyond reason, shower head is grimy, coffee machine is dirty & stained, sink fixtures (actually, every fixture in the room) are annoyingly loose, everything in the room is ancient, they store a smelly vacuum cleaner in the closet right next to the bed, the whole room smells like an airport bathroom, the curtains are straight out of the 70's, the room is as dark as a hobbit hole in winter even in the middle of the day with the curtains fully drawn, and the workers recklessly drive their golf carts around in the night at top speeds as if they're playing a game to see who can come closest to running over guests without actually doing so. On top of that, they try to rope you into attending a timeshare sales pitch at check-in by dangling some meaningless amount of Hyatt points when all you want to do is go to sleep.
The Rating:
Cleanliness: terrible on all fronts, -1
Comfort Overall: unsatisfactory, 0
Functionality (do things in the room work properly?): bad fixtures, half pt off, +0.5
Staff Friendliness/Helpfulness: front desk ok, reckless driving staff on grounds, +0.5
Value - Relative: no way, 0
Bonus category - absolute value: absolutely not - they need to charge $40 a night, not $400+ a night, for it to make sense, 0
Total: 0, unfortunately limited to 1 minimum - this is the first time my personal score was zero.
Would I stay here again?: Of course not, not even if it's free! Would rather stay at my grandma's and clean the house for her.