We recently returned from a trip to Sedona and spent our last night here. 4 nights were spent at another Inn which blew this place away. We only stayed here because our plans changed and we came back to Sedona for a final night before heading home the next day. Check in was easy once I was able to check in with the person at the front desk. I was told initially to use the kiosk that they have set up in the lobby. After a frustrating attempt the clerk who was present told me to wait until he could help me so I did. This kiosk should be removed for a more personal check in experience. I requested a room away from the street which is very busy. I tried to switch to an upper unit but there weren't available which was fine since we were leaving early in the morning. The unit was very tired. The AC was so loud we had to turn it off. Truthfully it was not a comfortable night here. This place is nothing more than a motel. We did not stay for breakfast. For the money we paid I wish we stayed elsewhere. Sedona is beautiful though.

Location is good, however its a tired hotel and their pricing model is suspect. Its an old hotel with attempts to make southwestern and homesey... however it seemed a bit fake. Air Conditioner was loud and I could not get the deadbolt to lock. Linens were thin and furniture was old and worn out. Continental breakfast was poor with bagels/toast and other options were very limited. Hot food had to be microwaved from pre-packaged or frozen selections. I paid nearly 310 a night but on the day of check-in the room was going for $180 on line. I felt cheated. In the end you can do much better with a chain hotel.