Nice place and great room and cleanliness. Beautiful location and close to town and biking/hiking trails. Did not try any of the food or use the pool, spa, or fitness center. Was disappointed when maintenance refused to allow me to use a hose to wash mud off my mountain bike. They missed an opportunity to provide exemplary service. I've no doubt they had a hose somewhere on that enormous resort. But whatever. Still a nice place, though it stopped me from giving a 5 rating. And the slippery, shady time share sneak-a-pitch while you think the smiling friendly face offering you coupons and asking what you'd like help with while staying in town was also off-putting. Don't hide you motive and deceive me right when i get there as it leaves a very poor first impression. That said, the hotel was great. I'll go back. But i'll simply ignore the time share folks as I check in. And i'll visit Thunder Mountain Bikes again as they let me wash off my bike with their hose and were super friendly and full of great advice about where to ride after rain and snow.

The only reason I'm giving the Rooms a 3 is because of the kitchen appliances. they need some attention. Otherwise, Comfortable bed, great location, Great Spa / Pool / Hot Tub. Awesome sitting in the pool and the hot tub while it snowed and rained. Will come back for sure.

We spent two night here - got off to a rough start but we really liked it overall.

The property is quite lovely and there are quite a few shops and restaurants (Secret Garden, Rene) which are a very short walk to so the location is nice.

We arrived an hour before check in on a very rainy day and the desk told us the room wasn’t ready and that they would call us. No problem - we went to the Spoke and Wheel restaurant on the property for some drinks and waited for the call. At 5:30 we still hadn’t gotten the call so we went over to the front desk and he “forgot”. We then went to our room on the first floor in one of the villas. The rain had soaked the carpets at both doors so we let the front desk know. It took them quite some time to move us but they did upgrade us to a suite that was pretty cool. Comfortable bed, nice big bathroom, and fully loaded kitchen area.

Laundry was FREE. I was able to wash all of my dirty clothes without spending an extra dime at their little laundromat. Pretty nice fitness center as well.

Despite the rough start, I’d stay here again.

The advice to ignore the concierge desk is spot on. They are trying to sell you timeshares. We just pretended like they didn’t exist.