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Reviewed 22 January 2023

I booked this hotel months earlier and booked the deluxe suite for 2 nights. We booked through hotels.com. When we checked in we were told that room is under renovation and they could only give us a 20 refund but we'd have to contact hotels.com to get it. We paid more than 20 dollars for the deluxe room for 2 nights, but I didn't want to argue. The location of the hotel is great and the view can't be beat! the room was comfortable and clean - not the deluxe but still worth it.

Date of stay: January 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Monica C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ed Nelson, General Manager at Andante Inn of Sedona, responded to this reviewResponded 23 January 2023

Glad your stay turned out alright! You have my thanks as well as my apology. I appreciate your understanding regarding the needed renovation we were doing. If your travels bring you back to Sedona, please feel free to reach out to my office. That way, I can assign a team member to personalize your experience from reservations to check-out. Once again, thank you for choosing Andante Inn of Sedona!

Here's to great adventures in 2023!

Best,
Anthony, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2022

First of all I am deaf. When I called from home in Springfield, MO to the Andante Inn to inquire about booking a room, I was using a transcribing device that is hooked to my land line. Robyn spent a very generous amount of time with me; had all the patience in the world. You might imagine how frustrating and challenging it is to be deaf. Robyn took it in stride. I SO MUCH appreciated her. Also, this was my first time ever booking a room. That long call was not the only one. After I made my decision, I called back and did the booking. Again, Robyn was SO patient. HUGE KUDOS to Robyn!! I was so glad to be able to meet her. I told her supervisor all about my interactions with Robyn. And Robyn let me know that if I did a TripAdvisor review, she would receive a $25 bonus. In truth, Robyn deserves more than that.

Oh, and not just that, in the 1st phone conversation, I let Robyn know that I was hoping to get a 2nd opinion at the N. Phoenix location of Cancer Treatment Centers of America toward the end of my trip. But, had no idea if it was going to work out, thus my uncertainty on how many days to book a room. Robyn remembered I was sick and shared a personal story. In person, we communicated by her writing on pieces of paper and her talking into my Notes App on my cell phone.

I would definitely stay at the Andante Inn of Sedona again. The room was very nice, my partner said there was no disturbing noises. The breakfast each of our 3 days was very nice. We like different breakfast items, so he was quite happy with his selection, too. One evening, we used that area to play a game with my brother.

Date of stay: November 2022
    • Sleep Quality
    • Rooms
    • Service
Thank megmD5860QG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ed Nelson, General Manager at Andante Inn of Sedona, responded to this reviewResponded 16 December 2022

Wonderful! I am delighted to hear this experience was easy for you with the help of Robyn. She is a shining star! And I hope you enjoyed your visit to the red rocks.

Happy holidays from your team at Andante Inn of Sedona!

Best,
Anthony, GM

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Reviewed 3 November 2022

Had a very nice stay at the Andante Inn. Room was clean and comfortable and the staff, especially Robin was extremely helpful with advice and booking Pink Jeep tour. We would stay there again.

DJ Bruggy

Date of stay: September 2022
Trip type: Travelled solo
Thank 588djb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ed Nelson, General Manager at Andante Inn of Sedona, responded to this reviewResponded 7 November 2022

Autumn greetings! We are delighted to hear you enjoyed a lovely stay at the Andante Inn. Robin is an asset to our team, and I look forward to sharing your kind sentiments with her. We hope you made some fantastic memories on your Pink Jeep Tour!

Looking forward to welcoming you back. You can always count on us to provide exceptional comfort and value in the red rocks!

Best,
Anthony, GM

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Reviewed 8 October 2022

I stayed at the Andante Inn the last week of September 2022 and I am so happy I decided on this place! It is super convenient, right on 89A only minutes to Uptown Sedona and other great attractions. Not too big and not too small, and the rates are pretty competitive to other places in the area, considering how close it is to the heart of Sedona. There is also everything else you could possibly need nearby right on 89A (restaurants, grocery stores, gas stations, etc.), and considering it's off of a busy street, the hotel is pretty quiet and the grounds are well-kept and peaceful. The staff was very nice, professional, and helpful (Ivan, especially, was pleasure to deal with)! The room itself was so comfortable and charming - I really felt at home for the week I stayed there. Had a WONDERFUL view of the mountains right outside the balcony doors and the room was in PRISTINE shape - clean, modern furniture/fixtures, every type of pillow one could possibly need, and probably one of the cleanest carpets I've ever had during a hotel stay! NO bugs whatsoever which was huge for me, since I've had some bad experiences at other places. The hotel has been recently remodeled, so of course, that factors in. Just a few little things that were different from other hotels I've stayed at: there is not a microwave in each room, but there is a modern one on every floor, so it's still convenient (there is a mini-fridge) and any little extras/amenities you might need, you have to ask for - I needed an iron and ironing board, which was brought to me almost immediately upon request. Also, the A/C unit is kind of high-tech and I had to have someone show me how to use the remote the next morning, as most of the controls are hidden behind the lower panel on the remote (it would help if a little label was attached to it, instructing guests to pull down on it, so they're not struggling in the middle of the night to figure it out when they want to adjust the room temperature/fan speed). Only other thing that would have been a little helpful was a small light on the balcony to be able to see better at night when sitting out there. Overall, I absolutely LOVED this place and this will definitely be my go-to again, next time I'm in Sedona! Supposedly, it might be turned into a Best Western, but I really hope it doesn't and that it gets to keep it's unique charm - and if it does change, then I'm very happy to be able to say that I got to experience it while it was the Andante Inn. I HIGHLY recommend this hotel if you're not looking for anything too big and crazy or expensive, and that is still modern and comfortable, in a prime location!

Date of stay: September 2022
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
2  Thank ChiMimi1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ed Nelson, General Manager at Andante Inn of Sedona, responded to this reviewResponded 14 October 2022

Wow! Thanks so much for taking time to write such a positive review. When a guest loves our hotel, we know we are doing something right! I look forward to sharing your review at our next meeting. It was a pleasure having you as a guest and I’m glad to hear your stay was a pleasant one. We look forward to welcoming you again the next time your travels bring you to Sedona. And remember, the best rates are always found when booking direct!

Happy autumn travels from the team at Andante Inn!

Best,
Anthony, GM

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Reviewed 17 August 2022 via mobile

When the front desk attendant, IVAN, greets you warmly, arranges for an early check-in, texts you when it's ready, gives you great hiking advice and invites you to stay longer, THAT'S EXCELLENT CUSTOMER SERVICE.
When the maid, ALICIA, gives you a huge smile and beams when you greet her in Spanish, then helps you say more in that language... and gives you a big hug, THAT'S EXCELLENT CUSTOMER SERVICE.

We adore this charming Inn, though right off 89, the view is gorgeous, the outdoor pool is crystal clean and refreshing, outdoor breakfast patio is cool and inviting, the evening fire is welcoming and the the special little dog area was perfect! Yummy breakfast to go, including burritos, included.
I can't say enough about this convenient to everything, affordable-priced little gem of a simple, sweet hotel. THANK YOU, IVAN, ALICIA and ANDANTE TEAM!

Room tip: Easy parking Head straight up Andante road from the Inn for spectacular close-up vistas, one more breathtaking than the last.
Date of stay: August 2022
Trip type: Travelled as a couple
Thank Melanie G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ed Nelson, General Manager at Andante Inn of Sedona, responded to this reviewResponded 20 August 2022

You are most welcome! Thanks for taking time out of your day to celebrate the staff at Andante Inn. It means a lot to Ivan, Alicia and the whole team to know you had a great stay. Your photos are beautiful too!

Please come and visit again. You can even call the front desk for reservations and trip planning. Let me know if I can ever be of assistance.

Safe travels!

Best,
Anthony, GM

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