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Reviewed 5 weeks ago

The hotel was all decked out in Christmas decorations, the room was clean, and beds comfortable. My kids enjoyed the indoor pool and had a wonderful time. Employees were very friendly. The down side was the restaurant. We tried to eat there twice, and both times they were out of things we are asked for, and the service lacked. First was a certain beer on tap (that not a big deal), we waited on the waitress to bring us a bill for over 15 minutes, then the second day we went down for breakfast. They ran out of apple juice, had enough sourdough for just one person. The cup for milk that was given to my toddler had red lipstick on in. This restaurant has decent food, just lacks in other ways.

Room tip: close to the highway
Date of stay: November 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Page R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southwest H, General Manager at Ramada by Wyndham Williams/Grand Canyon Area, responded to this reviewResponded 4 weeks ago

Thank you for leaving us a review. I am glad that you enjoyed your stay with us. I hope you have a safe trip home and come see us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2018

A nice clean and comfortable room, complete with blackout blinds and all the other usual amenities. The staff were friendly. The lemon water in the lobby was a nice touch! Would definitely stay again!

Date of stay: October 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank DianeC2783
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southwest H, General Manager at Ramada by Wyndham Williams/Grand Canyon Area, responded to this reviewResponded 3 November 2018

Thank you for leaving us a review. I am glad that you enjoyed your stay with us. I hope you have a safe trip home and come see us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2018

Super friendly staff. Easy access to downtown and the train station. Bed comfy. Carpet very stained and sticky to the point you didn't want to place anything on it or walk bare footed. Rest of room clean

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank DesertRanch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southwest H, General Manager at Ramada by Wyndham Williams/Grand Canyon Area, responded to this reviewResponded 30 October 2018

Thank for leaving us a review. I am glad that you enjoyed your stay other than the issues you expereinced during your stay. I hope you have a safe journey home and come see us again.

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Reviewed 18 October 2018 via mobile

Nice place -enjoyed the indoor spa and hot chocolate machine -only wish breakfast was included! Employees were very friendly and helpful .Very clean and comfortable rooms-mostly quiet except a few times heard running /jumping upstairs above our room .Very close to the grand canyon and flagstaff.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank timothyk827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southwest H, General Manager at Ramada by Wyndham Williams/Grand Canyon Area, responded to this reviewResponded 21 October 2018

Thank you for leaving us your review. We are glad when our guests enjoy their stay with us. I hope you have a safe trip home and come see us again.

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Reviewed 17 October 2018

Outstanding Quality, Service, and Amenities. Location couldn't be better for visiting both Williams and the Grand Canyon. The cleanliness and usability of the amenities were perfect for a stay while visiting the Canyon. We came from a resort on the strip in Las Vegas and were much better received and served by this location. The staff were great!

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Vincent S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southwest H, General Manager at Ramada by Wyndham Williams/Grand Canyon Area, responded to this reviewResponded 21 October 2018

Thank you for leaving us a review. I am glad that you enjoyed your stay with us. I hope you have a safe journey home and come see us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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