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“Best Hilton Garden Inn”

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Hilton Garden Inn Yuma Pivot Point
Ranked #3 of 33 Hotels in Yuma
Certificate of Excellence
Reviewed 18 May 2016

WE are diamond members and stay at Hilton Hotels frequently for both business and pleasure. This property is one of the best. Excellent accommodations, service, food, and location. Amazing employees like Brandon Corona help make you stay exceptional. We stay there several times a month and always look forward to our visit.

  • Stayed: May 2016, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Donald R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this reviewResponded 29 June 2016

Dear Donald R:

Thank you so much for your loyalty to the Hilton Brand family! As a diamond member, we realize that you travel often and have your choice of lodging options. We absolutely appreciate that you choose us so frequently. I will be sure to share your kinds words with our staff, and look forward to seeing you again soon!

Sincerely,

Calista Fulton
General Manager

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250 - 254 of 811 reviews

Reviewed 18 May 2016 via mobile

During my most recent stay in Yuma to visit my grandkids. Their Staff were ever so helpful, Michelle remembered me by name and anticipated my needs. Much to do and see. Definitely must be a do again kind of place. Food was great! Two thumbs up

Stayed: May 2016, travelled with family
Thank orthoduck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this reviewResponded 29 June 2016

Dear orthoduck:

Thank you so much for sharing your recent experience at our Hilton Garden Inn. I am so pleased to hear that Michelle and the rest of our staff went out of their way to make your stay a memorable one. It is my sincere hope that you will consider staying with us again if you find yourself in the Yuma area.

Sincere Regards,

Calista Fulton
General Manager

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Reviewed 17 May 2016

I discovered when I reviewed my bill that there was extra hidden room chargers. When I asked for them to be removed, they refused. Also, no coffee is offered in the morning and the A/C in the room is very loud.

  • Stayed: May 2016, travelled as a couple
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank Earl E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this reviewResponded 3 June 2016

Dear Earl E:

Please allow me to apologize that your stay with us was not to your expectations. We typically do a much better job of meeting and exceeding the needs of our guests, and I regret this was not your experience. I can assure you that there are no hidden fees at our Hilton Garden Inn. You may see something that is noted on your folio as a "surcharge" and this is a tax that is imposed by the City of Yuma, as we are located in the Historic District. I apologize that this was not explained to you more thoroughly, and I hope that we will have another opportunity to impress you in the future.

Sincere Regards,

Calista Fulton
General Manager

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Reviewed 14 May 2016

This hotel is one of the best I've stayed at in Arizona. Super-professional staff, clean comfortable rooms, nice restaurant and bar...all in the setting of a historical site on the Colorado River. It is very nice having a cup of coffee, taking a morning walk...so peaceful. An A+ place to stay.

  • Stayed: May 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Thomas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this reviewResponded 30 May 2016

Dear Thomas H:

Thank you so much for sharing your feedback with us regarding your recent stay at our Hilton Garden Inn. Our riverfront location is a HUGE plus in the eyes of our guests, and I am so glad that you were able to enjoy yourself during your stay. It is my sincere hope that we can look forward to seeing you again on your future travels.

Sincere Regards,

Calista Fulton
General Manager

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Reviewed 12 May 2016 via mobile

Very nice property very accommodating the rooms slept six comfortably the breakfast was good but we ended up going to cracker barrel the next exit westbound Kids enjoyed pool and the have bar and happy hour close to most attractions located right off freeway and very quiet in back rooms comfortable beds we had 2 beds and a pull out sofa so we had plenty of room

Stayed: May 2016, travelled on business
Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this reviewResponded 16 May 2016

Dear Tom H:

Thank you so much for sharing your feedback with us regarding your recent stay at our Hilton Garden Inn. Our convenient location to Downtown Yuma is among the favorite features of our guests, and I am pleased to hear that you enjoyed it as well. It is my sincere hope that we can welcome you back to our hotel in the future.

Kind regards,

Calista Fulton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Yuma Pivot Point

Address: 310 N Madison Ave, Yuma, AZ 85364-1417
Phone Number:
Region: United States > Arizona > Yuma
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Yuma
#3 Romantic Hotel in Yuma
#3 Family Hotel in Yuma
Price Range: $157 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Yuma Pivot Point 3*
Number of rooms: 132
Official Description (provided by the hotel):
Stay at the Hilton Garden Inn Yuma and wake up on the Colorado River! This new hotel is located on the Historic Yuma Crossing National Heritage Landmark and downtown Yuma's river walk. Enjoy free WiFi and great amenities like on-site restaurant and bar, heated pool and complimentary fitness center. ... more   less 
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Also Known As:
Hilton Garden Inn Yuma Pivot Point Hotel Yuma

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