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“Went for a meal And a few drinks there ...... lovely” 5 of 5 bubbles
Review of Oriel House Hotel

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Oriel House Hotel
Ranked #1 of 1 Hotels in Ballincollig
Certificate of Excellence
Cork
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Went for a meal And a few drinks there ...... lovely”
5 of 5 bubbles Reviewed 13 May 2012

We booked a meal for four last week, before hand,we went for a few drinks in the bar, it was Lively, there was a wedding and a car rally on. we went into the restaurant, the food and atmosphere was great, the food was lovely three out of the four had Steak, it was done to order....
I would recommend the hotel, bar and food !!

  • Stayed May 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank shaugj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SharonOriel, Front Office Manager at Oriel House Hotel, responded to this review, 21 May 2012
Thank you very much for your nice comments, have printed your nice feedback and distributed to the food and beverage teams. We look forward to welcoming you back to the Oriel House.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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766 reviews from our community

Traveller rating
    323
    233
    115
    60
    35
See reviews for
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113
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Dublin, Ireland
Level Contributor
124 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 9 May 2012

This is a really nice hotel. Staff very friendly and helpful. We arrived Saturday May Bank Holiday Weekend. Very friendly check in. There were six of us, three couples. Our rooms were beautiful. Hotel is in a lovely location. Ballincollig is a lovely town and i am sure they are very proud of their hotel. The staff down in the sp are also very nice and friendly. We could not fault this hotel. We had a lovely dinner included in our package. This is a great hotel for value and for friendliness. I would recommend this hotel. There was a wedding on in the hotel the day we arrived and you would not think there was one. No noise, shouting at night etc. Very peaceful hotel. Well done to all the staff.

Room Tip: we had rooms overlooking day care centre. very peaceful
See more room tips
  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank alila60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SharonOriel, Front Office Manager at Oriel House Hotel, responded to this review, 21 May 2012
Thank you for taking the time to post your feedback in relation to your stay at Oriel House. We are delighted you enjoyed your visit to both the hotel and Ballincollig town. I will print your nice comments and display on our staff noticeboards. We look forward to welcoming you back to Oriel House in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
2 of 5 bubbles Reviewed 22 April 2012

Booked the deluxe double there was nothing deluxe about it. no central heating controls working in the room. needs to be turned on by reception and once on sounds like a food processor and drowns out the tv which is capped at 50% volume. not a double bed just 2 singles pushed together. Iron was broken. Leisure centre closed at 8.30 on a Saturday along with the restaurant at 9. after check in went for a shower after which we found a welcome letter along with open pack of cookies crushed on the floor. After cleaning it ourselves we enquired about it with reception where she laughed "with"us and said must be turn down service. Bar food was poor at best and arrived 2 minutes after ordering clearly microwaved and extremely salty. All in all terrible for a supposedly 4 star hotel although room was clean with a large bath. Only conciliation here was that it was booked through pigsback.com which offered it at half price if booked this at full price of 158 euro i would of felt totally robbed.

  • Stayed April 2012
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Eads8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SharonOriel, Manager at Oriel House Hotel, responded to this review, 24 April 2012
Thank you very much for providing us with your feedback, I am very disappointed at the number of issues raised and will have to investigate with all the team here at the hotel to avoid re-occurence. If you wish to discuss the issues in detail please dont hesitate to contact me here at the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Offaly ROI
Level Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 16 April 2012

Stayed at the oriel House Hotel on the 14th of april for my Friends wedding.
Hotel is excellent.
staff are extremely friendly and made me feel very welcome, the receptionist was so helpfull and let me check in early,every member of staff are A1 and they know how the run a hotel.

the rooms are incredible. 5stars. complimentary snakes and tea/coffee and toiletries.
masave room, bathroom with both a big bath and a big shower.

i loved everything about the hotel.
i have being in hotel all over the world but this is my number one.
Ballincollig should be very proud of this hotel.

well done to all the staff and i hope to visit again one day.

  • Stayed April 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JohnnyMOffalyROI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SharonOriel, Manager at Oriel House Hotel, responded to this review, 24 April 2012
Delighted you enjoyed your stay with us and are rating us 5stars, thats a lovely compliment to receive. I have printed your nice feedback and put it on display on all our staff noticeboards.
We look forward to welcoming you back to Oriel House.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
74 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 16 April 2012

I have just returned from this hotel having been there for two nights to attend a family wedding.
I have to say that the reception team at this hotel are the best I have ever encountered, nothing was too much trouble for them and they went out of their way to be helpful.

we arrived too early to check in but were immediately offered tea or coffee and somewhere to leave our bags.

Next we needed a phone charger and hey presto they had one we could borrow

The public computer wasn't working and I needed to check in for flights home, one girl produced her own laptop to use and told me to keep it as long as I needed.

When we were checking out I said that we wouldn't be leaving til later that evening so could we store the bags and we were promptly given our keys back and told not to worry about checking out till we needed to at no extra cost!!

Food amazing in the bar and restaurant, and service in both places second to none

Management please note your staff are a credit to you !
PS I am not related to anyone who works here but very impresses

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wychypoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SharonOriel, Manager at Oriel House Hotel, responded to this review, 24 April 2012
Thank you very much for your nice comments about the front desk staff here at the hotel. They are delighted to read the good comments on the website about them. We look forward to welcoming you back in the future to Oriel House Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Oriel House Hotel

Property: Oriel House Hotel
Address: Main Street, Ballincollig, Ireland
Region: Ireland > Province of Munster > County Cork > Ballincollig
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Ballincollig
Price range (per night): $137 - $214
Hotel Class:4 star — Oriel House Hotel 4*
Number of rooms: 78
Reservation Options:
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Also Known As:
Oriel Hotel Cork

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