I would recommend you upgrade your room if you have two kids with you. We had like a 1 bed flat (minus a kitchen) with a little balcony which was really nice because the air con was ridiculous. I can't understand with all the comments on here why they haven't replaced it. Some guy came round to change the filters when I was there and it made no difference.
It was the only thing that let it down to be honest. Oh and I called reception about a mini fridge and I was told she would check and never heard from her again. I shouldn't have to chase a request.
The breakfast was fantastic. Great selection of fruit and the hot food was fantastic. The bar food was also excellent. The leisure centre needs some TLC. Ladders broken. Grate on the channel broken. Showers looked rundown and lockers are a mess. It's the week point of the hotel. I know they are a loss leader but the pool bit was bad for the rating of this hotel.
Strong point is the staff. (Apart from the receptionist who can't return a call). They were all friendly and helpful.
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- Also Known As:
- Carlton Shearwater Ballinasloe
- Hotel Carlton Shearwater