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13 - 18 of 96 reviews
Reviewed 2 October 2016

I arrived on Sunday, 24th October to Rio Marinas Apartmentos only to find that reception is closed on Sundays. "Fair enough, Sunday is rest day", I conjectured. But I was left wondering how I should enter my apartment. Thankfully I had the telephone number of the owners on my mobile phone. Thank goodness for mobile phones! After several attempts at contacting the owners, someone answered. I was then advised that my key was in a little safe box on a wall to my lefthand side with a key locked inside of it. I asked for the code for this safe box, which I had to memorise.

Having retrieved the key, I then set about looking for my apartment. I walked around and around, asked a few of the other holiday residents until one kindly Belgian holiday maker helped me to locate my apartment.

From the outside the apartments are lovely; all terracotta colours which gives a Spanish feeling. They have lovely contrasting green Spanish style doors entering the apartment. Once inside, the apartment looked fine. It was clean to my untrained eye. And tidy.! There was a kitchenette area with a breakfast bar and two stools from which to perch yourself on at the said breakfast bar if so desired.

The fridge was clean and functional. though the freezer compartment's door was missing. But, it worked all the same. I had no problem freezing water. As for the microwave I didn't even open the door, as I had no intention of using it. It looked fine from the outside though. There was a two ringed electric hob which worked fine the one time I used it.

The kitchen cupboards were stocked with an assortment of crockery, cutlery and cooking utensils. However there was no kettle. That didn't bother me too much as it was way too hot for hot beverages. There was a toaster, but again I didn't try it out, so can't say weather it worked. In the case of the kitchen units themselves they were basic, but fine, though the handle of the cutlery draw wasn't fixed on and came off in my hand.

The bathroom was clean, but had only one toilet roll. The shower worked fine, but only enough hot water for one person to have a relatively short shower. I was on my todd, so I had no problem, but if it was a family or group there might have been an issue. The shower, which has a shower curtain, is fixed to the bath taps. At the rim of the bath there were ants crawling out.

The bedroom was fine, with a huge double bed, which was comfortable. It also had plenty of wardrobe space. There were blankets in the cupboards above the wardrobes, if you required them.

The sitting room area was clean too, and had a bed settee with a throw over it. I didn't bother looking under the throw as I didn't need to use the bed settee. To sit on, it was comfortable enough. Opposite the bed-settee was a table and chairs for indoor dining next to the balcony window, and so gave a good view out, if dining indoors. There was also a TV, with no remote control, and I gave up trying to work it out. The TV was a very old model. Again it wasn't too much of a concern as I seldom watch TV anyway, but would have liked to have seen what Spanish TV was like.

The sitting room lead straight onto a balcony through a set of sliding doors, which are all glazed, and through which you can see a good deal even if the doors are closed. On the balcony was a white, hard plastic table and a matching chair. There were no other chairs on the balcony, so if there were to be a few people sitting on the balcony, you would have to bring out the dining chars from the sitting room area. These dining room chairs are far from comfortable if you're intent is lolling back with a glass of wine and reading a book.

The balcony overlooked a lovely garden area with swimming pool, albeit enclosed by railings, which is great if you have young children. The gardens were well maintained and relaxing to look at! The swimming pool wasn't my best yet experience of the like, but it was fine. However there were no sun loungers, which somewhat disappointed me.

The apartment itself was two minutes walk to the beach, with a restaurant next door which facesthe beach. There was a general dealers type of shop at the top of the apartment block from where I purchased my basic food provisions. It was open from 10:00 AM to 9:00 PM every day, including Sundays.

Regarding the beach, it was, in my view, dirty and unattractive. Lots of litter, pigeons, and even horse manure, the latter mentioned of which stood there for days. It was a shingle beach too. At the rear of the beach is an eclectic mix of boat yards, farm animals, dogs, and restaurants. Indeed, the restaurant next to the apartments had a dirty looking farm yard with hens and donkeys. The donkey manure made the venue a foul smelling experience. I did have diarrhoea after dining at this place the first night. This does not mean there is a definite connection, but I suspect there could be.

On checking out, which was 2:30 AM in the morning, as I had to catch an early morning flight from nearby Malaga airport, I was told to leave the keys in a box o a wall; I just had to drop them through the letterbox slit.

Now to the aspects of the apartments which need radical changes. Here is my list of complaints:

1: No reception on arrival, or person to check in with at the apartment.

2: No reception all week.

3: No reception or person to check out with.

3: Had to walk all the way into Nerja town centre, find the property owners (an estate agents) and check-in, having no idea of the town or its streets.

4: No maid service to change beds, or clean. So I was left with the same bed linen and towels all week.

5: One toilet roll for a week, and not even a welcome pack.

6: No draining board for wet dishes in the kitchen.

7: TV remote missing.

8: Ants coming out of the bathroom wall.

9: No sun loungers

10: Near to a dirty, unattractive beach

11: No WiFi

12: No key to the safety deposit box in the bedroom wall.

Overall I have mixed feelings about this.. Would I use this place or company again, definitely NOT!

Date of stay: September 2016
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
4  Thank Sandi S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 September 2016 via mobile

Arrived at apartment at 02.00 am, reception is closed, key to apartment are left in an open post ox next to reception. The apartment complex is in darkness, so had to wonder around the place for an hour, using my smart phone as a torch to locate our apartment.

The next morning at 10.00am I take our passports to reception to check in, to find a note on the door to reception say 'Reception open 12 - 4 daily, open meaning there is a name and phone number on the recption door for you to ring for assistance, on Sundays there is no reception at all.

The apartment was a dirty broken, run down pit , the fridge was dirty and falling apart with rust, the bedding (sheets) were about 10 years old, thin and threadbare, just 1 toilet roll left in bathroom, the cleaner never asked once if we needed more toilet rolls or clean sheets the whole week we were there, you couldn't ask reception for more toilet rolls or fresh sheets as it was never staffed.

On the 4th day of our holiday myself and my wife became so ill will diarrhoea and vomitting we were unable to leave the apartment, one of the bed sheets became slightly marked with because of the serve diarrhoea/vomitting we were both suffering. On checking out we ( along with 4 other guest) were presented with a €50 fine for damaging there sheet.

On the day of arrival as we reached the apartments in the early hours of the morning, it was obviously we would be leaving late on the day of our departure. We had to check out at 10.00am with all our baggage and left to wonder around Nerja like a refugee until our pickup/transfer to the airport at 20.00pm.

The photos displayed showing Rio Marinas Apartments must have been taken years ago when the place was new and they don't reflect the aging, crumbling dirty reck that is Rio Marinas Apartments, stay there at your peril.

Date of stay: September 2016
Trip type: Travelled with family
4  Thank Grebe G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 August 2016

Terrible place, unclean apartment, broken and missing light, shard of glass on floor, very noisey, traffic all night and deliveries for the hotel next door, including bin men 11pm! donkeys and cockerals can be heard until late and then again at 5pm, the only nice part was the pool, but without sun beds. No working air conditioning. Rubbish from the bins in the car park stayed on the floor for the two weeks we were there, also parking was terrible as the residents in the large hotel next door were using the parking spaces. Very basic room, not even a kettle. Last but not least, motorbikes and scooters up and down until the early hours. Save your money and go elsewhere.

Room tip: Maybe the other apartments towards the beach would have been better, but I wouldn't hold your breath.
Date of stay: July 2016
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
4  Thank michellesalton
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 February 2016 via mobile

Apartments are spacious, crockery and fridge in good order, and exactly what you expect on a budget trip, however the heaters were on all week and apartment still freezing!! Bathroom not the cleanest!!Water was off on our second day, limited hot water every other day. No swimming pool (February tip-top be expected) Nobody working in reception all week, WiFi didn't work unless your at the front gate. No clean sheets or towels all week despite going looking for someone several times!!! This annoyed me mire than anything!!!! 1roll of toilet paper provided for 2 people for a week!! (luckily the shops are cheap) Nobody in reception to help organise travel back to the airport!
About a 30 minute walk to Nerja centre, right on the beach but it's a stoney beach, wouldn't sunbath on it!
Wouldn't return to this complex purely due to the fact of cleanliness and lack of staff! Can't wait to return however to Nerja!!

Date of stay: February 2016
Trip type: Travelled as a couple
7  Thank mariam427
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 November 2015

I have just returned from a 5 night stay in the Rio Marinas - I ended up moving next door to the Marinas de Nerja. The first thing I noticed on arrival was the smell in the bedroom, so had to remove bedspread, blankets etc.. and leave the window open to air.

The bathroom fittings, mirrors and floor were either stained, corroded, rusted or just plain dirty. Fridge was broken, Light in Hall exploded, Bedroom Wardrobe broken, Chest of Drawers Broken, Microwave looked as if you would catch salmonella from it, Outside Light did not Work, had to demand clean sheets and towels.

The place is just so so bad. I took pictures and am not awating compensation.. Save yourself the trouble, just don't go there.

PS - don't expect to sleep after 07:45 due to the amount of renovations taking place as they are selling these run down apartments and the people who are buying them are ripping them out and starting again!!

PSS - if you find someone to complain to - you're doing better than me - I found cleaning staff who did not speak english..

Date of stay: October 2015
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
3  Thank LynnC G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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