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Luderitz Nest Hotel
Ranked #1 of 2 Hotels in Luderitz
Reviewed 21 October 2017 via mobile

This is a comfortable, well-run establishment. If you have to go to Luderitz, (!!) then this is the place to stay.
The restaurant serves excellent food and the staff are friendly and efficient. Research the town before doing the two way 125km detour. They do dig a narrow channel across the pan in October to hold the windsurfing world record event, currently just over 100kph. That's worth a look!

Stayed: October 2017, travelled as a couple
Thank Bwthynbedw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LNHGM, General Manager at Luderitz Nest Hotel, responded to this reviewResponded 26 October 2017

Dear Guest,

Thank you for posting your positive feedback on your recent stay at our hotel right on the rocks and the sea, one of the best locations in Namibia. I am pleased that you found our restaurant excellent and my staff friendly and efficient. The vast majority of our guests and patrons are highly satisfied with our restaurant and tell us so.

What to do & What to see in LUDERITZ;
There is a wonderful little A5 book called WELCOME TO LUDERITZ - available to download or view online. This full-colour visitor book (with maps) provides the visitor with an excellent overview of Luderitz as well as what to see and what to do. The book (collector's item) is for sale at our reception for N$20.00 (approx. €1.30 only). Luderitz is a TOP10 Namibia Destination and Kolmanskop Ghost Town a TOP4 Namibia attraction.

Your support is truly valued and we look forward to hosting you again on your next visit.

Best regards,

Ulf Gruenewald
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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7 - 11 of 532 reviews

Reviewed 17 October 2017

Had the best calamari ever in my life - don't think i will ever have calamari that good again - the food is of excellent quality. Dinner was a buffet and they also have a menu to choose from, if a buffet is not your taste......

  • Stayed: October 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank rliggies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LNHGM, General Manager at Luderitz Nest Hotel, responded to this reviewResponded 18 October 2017

Dear Guest,

Thank you for taking your time to post your positive and maximum 5/5 feedback on your recent stay at our award-winning hotel directly on the rocks and the sea. I am delighted that we satisfied all your needs and that you found our Calamari dish the best ever.

Your support is valued and we look forward to hosting you again during your future visit to Namibia.

Best regards,

Ulf Gruenewald
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2017 via mobile

Regular chain hotel. Rooms are clean. Try and get a room as far as possible from the renovations. Luderitz interesting town to explore especially Kolmanskop.
Staff friendly.
Restuarant good but crayfish overpriced.

Stayed: September 2017, travelled with friends
Thank JanineBou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LNHGM, General Manager at Luderitz Nest Hotel, responded to this reviewResponded 15 October 2017

Dear Guest,

Thank you for posting your feedback on your recent stay at our hotel right on the rocks and the sea. I am pleased that you found my staff friendly and our restaurant good.

Important: During our current Standard Rooms' Renovation Programme we only carry out works between 10.00 - 17.00 to minimise inconvenience to you, our valued guest. All hotel renovations, upgrades and additions carried out during the last 5 years, are a direct result of guest feedback which we act upon, where possible and feasible.

Your support is valued and please do come and stay with us again on your future visit.

Best regards,

Ulf Gruenewald
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2017

It is probably the best hotel in Luderitz but they could do with sharpening up their act. When we arrived they showed us to a room which was very basic, no carpet, a bit dusty, and generally unloved. We asked if we could be moved, and they moved us instantly to a much better one - it seems a bit odd to allocate a bad room when you've got a lovely one available! It was all a bit lackadaisical. We booked a table at reception for the restaurant for our second night but the message was not passed on, they forgot our packed lunch order etc.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank legalchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LNHGM, General Manager at Luderitz Nest Hotel, responded to this reviewResponded 15 October 2017

Dear Guest,

Thank you for posting your feedback on your recent stay at our hotel by the sea. I am pleased that my staff acted accordingly by moving you to another room (immediately) to fully satisfy your needs. I can assure you that all our standard rooms including the one you occupied, all share the same facilities (brand new electronic door entry system, new remote aircon/heater, new flat screen TV, new laptop safe, high quality beds, wardrobe, free Wi-Fi, sea views, etc.). The standard room you initially occupied has tiled floors and no carpet. Not all our standard rooms have had final renovations (in the process of).

IMPORTANT: Our four star hotel is recipient of the Hospitality Association of Namibia (HAN) EXCELLENCE AWARD for 2015 & 2016 - as voted for by our many guests from around the world. We do not always get it right and hence why we strongly encourage our valued guest to bring any issues or concerns to our immediate attention, which you did.

Please note: I have discussed your feedback (re: restaurant reservation & packed lunch request) with my teams to remind them to write such requests down immediately in case they are interrupted by other tasks and forget. Thank you for alerting us to this.

Your support is much appreciated and on your next visit please do come and stay at our hotel by the sea again.

Kind regards,

Ulf Gruenewald
General Manager

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Reviewed 9 October 2017 via mobile

One Star Review as you can't give zero!
In case you are trying to sleep somewhere in lüderitz don't come here. The windows are not closing, the shower is not working and we found Shampoo in the shower left by the Last guest. After our complaint the reaction was to send the maintenance guy whos reaction was: can't do anything right now, i will come back tomorrow. We stay for one night, which he was aware of.
In the end we got no compensation, are freezing and the Night in lüderitz is ruined.

Thanks for nothing Nest Hotel!
I hope we never meet again!

Stayed: October 2017, travelled as a couple
Thank Felix M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LNHGM, General Manager at Luderitz Nest Hotel, responded to this reviewResponded 15 October 2017

Dear Guest,

Thank you for posting your feedback on your stay at our hotel by the sea. I have read your review with a sense of dismay and disappointment. Kindly accept my sincerest apologies that we failed to satisfy your needs. I can assure you that in the vast majority of reviews posted on TA and other online platforms, our hotel's cleanliness standards (almost) always receive the highest score. I have discussed your particular review with my Rooms Division Manager to remind her team of their responsibilities and necessary standards required of them.

IMPORTANT: In my Welcome Letter in all the rooms' folders, I strongly encourage our guest to bring any issues or concerns to management's immediate attention to apply corrective action - until the guest is fully satisfied.

Your support is truly valued and once again, please accept my sincerest apologies that we let you down.

Kind regards,

Ulf Gruenewald
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Luderitz Nest Hotel

Address: 820 Diaz Street, Luderitz, Namibia
Region: Namibia > Karas Region > Luderitz
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Luderitz
Price Range: $205 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luderitz Nest Hotel 4*
Number of rooms: 73
Official Description (provided by the hotel):
LÜDERITZ NEST HOTEL is located directly on the rocks and the sea with its own private tidal beach and walk-on jetty - unique in Namibia. 70 air-conditioned en-suite (Comfort and Deluxe) rooms, and 3 luxury suites, all enjoy direct sea views with FREE Wi-Fi. All rooms, suites and public areas are air-conditioned. The property is wheelchair accessible with ramps and elevator to all floors. Importantly, the service is friendly in a relaxed ambiance. The marine environment surrounding the hotel is truly wonderful! For your gastronomic needs, the hotel's full-service Penguin Restaurant and Crayfish Bar & Lounge, both with large outside terraces, serve delicious local seafood and Namibian dishes. The hotel's full buffet breakfasts offer excellent variety and is FREE for in-house guests. Leisure facilities include: Outdoor residents' pool, verdant gardens, private tidal beach, walk-on jetty, adventure playground, sauna with direct sea views and walking trails from the hotel. ... more   less 
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Also Known As:
Nest Hotel Luderitz

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