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All reviews lake naivasha wild animals luxury tents boat ride crescent island beautiful grounds soups safari trip hot water hippos grazing stayed one night swimming pool water buck beautiful place enjoyed my stay home away from home dining area
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Reviewed 20 August 2017 via mobile

Beautiful location with a view of the lake, luxurious tents, excellent food (including vegetarian and Indian options). We were also given an hours boat ride in the lake where we spotted several birds and hippos and the view was serene. It does get very cold in the nights, so come prepared.

Stayed: August 2017, travelled as a couple
Thank Archana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 August 2017

Dear Guest

Greetings from The Lake Naivasha Country Club!!

Thank you so much for your feedback received by us further to your stay at Kiboko Luxury Camp & Lake Naivasha Country Club!!

I have shared your positive sentiments with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel.

Please do let me know if I can be of any assistance at any time.

Warm Regards,
Sanjeev Kumar
sanjeev.kumar@sunafricahotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2017 via mobile

Last month i visited d restaurant from my trip..the service and hospitality was really awesome..food was really good..feeling lyk homely after visiting d hotel..keep it up...keep d same service...the staff was so polite and humble..the ambience and location is really good...

Stayed: August 2017, travelled with family
Thank 908shilab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 19 August 2017

Dear Guest,

Thank you for sparing your valuable time to share your feedback about The Lake Naivasha Country Club on this forum.

It is delightful to know that you thought of us as being the “Awesome”. It is our constant endeavour to deliver our best and appreciation such as yours increase our motivation to continually aspire to exceed the expectations that our guests have of us.We are delighted to learn that you left with a positive impression of the hotel. We are grateful for your kind words of appreciation for our ambiance and services.

The team thanks you for your gracious comments and we look forward to the pleasure of your continued visits.
We at The Lake Naivasha Country Club look forward to welcoming you back.

Kind regards,
Sanjeev Kumar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2017

The hotel was nice, very close to the lake. It had a nice lawn area to walk around or sit out and eat a meal. the rooms were large and well equipped.

The food was good and the staff courteous.

The property was nice, but not as well maintained. The upholstery of the chairs in the lawn were torn, etc. The upkeep of the property was not the best.

The rooms were otherwise clean and nice.

Overall a decent experience.

Room Tip: There were tents and chalets, we stayed in the chalet. The tents were closer to the lake.
  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
Thank SFO_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 14 August 2017

Dear Guest,

Greeting from the Lake Naivasha Country Club!!

Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor.
At the outset, we would like to thank you for giving us opportunity of hosting you during your visit to Lake Naivasha.
We are pleased to note that you enjoyed your stay, we appreciate for the observations for all the comments you mentioned we always took them positive for us to be in a position to improve to give the best to our guests, it is feedback from esteemed guests like you that help us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

We thank you once again for your feedback and look forward to welcoming you back to the Lake Naivasha Country Club.

Warm Regards,
Sanjeev Kumar Sharma
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2017 via mobile

Everything about the hotel was exceptional from the check in, the reception was extremely helpful food was beyond great. the service was attentive and efficient the restaurant was very flexible.the room was well equipped and very comfortable.the staff were very friendly and helpful. WiFi was very fast as compared to other hotels i have stayed. i could go on and on but above all i really enjoyed my stay and would highly recommend Lake Naivasha Country club.

Oh! and certainly not forgetting the wild animals, zebras and wild beasts made every second memorable.

Stayed: August 2017, travelled as a couple
Thank carolsitya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 14 August 2017

Dear Guest,

Greeting from the Lake Naivasha Country Club!!

Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor.
At the outset, we would like to thank you for giving us opportunity of hosting you during your visit to Lake Naivasha.
We are pleased to note that you enjoyed your stay and the services rendered to you. it is feedback from esteemed guests like you that help us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

We thank you once again for your feedback and look forward to welcoming you back to the Lake Naivasha Country Club.

Warm Regards,
Sanjeev Kumar Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017 via mobile

We checked in the afternoon around 2:00pm. Starting with the reception the impression kind of fell. They offered us wet hand towels - neither hot nor cold. The towel had seen better days .... Then we went for lunch and there were just so many people - they put us in the big room with basic furniture. Then we went to the room to find no towels in the bathroom. When we called none came. We left for the game drive and came back to a leaking bathroom. They had put towels in the bathroom by then but those towels also were shabby and old. We saw the room service guy and managed to get newer clean towels from him. So first day was not so good. We complained to our tour agent and then everything changed. From then on everything was perfect.
Few good things - The shower was really good and we also liked the fresh hot chapati at the buffet. They also packed a nice picnic lunch for us for our day safari.
This is a beautiful property on Lake Naivasha - lot of potential if small things are taken care of.

Stayed: July 2017, travelled with family
Thank NQTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 14 August 2017

Dear Guest,

Greeting from the Lake Naivasha Country Club!!

Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor.
At the outset, we would like to thank you for giving us opportunity of hosting you during your visit to Lake Naivasha.
We are pleased to note that you enjoyed your stay, we appreciate for the observations for all the comments you mentioned we always took them positive for us to be in a position to improve to give the best to our guests, it is feedback from esteemed guests like you that help us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

We thank you once again for your feedback and look forward to welcoming you back to the Lake Naivasha Country Club.

Warm Regards,
Sanjeev Kumar Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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