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“Fantastic lake location and food”

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Lake Naivasha Country Club-Sun Africa Hotels
Ranked #2 of 7 Hotels in Naivasha
Certificate of Excellence
Reviewed 21 August 2017

An idyllic lakeside location with wild animals roaming around the grounds. The lake cruise was a highlight and our guide really good at bird and animal spotting The rooms are beautiful, clean and quiet. The choice of food is exceptional and stunning views across the gardens. I liked to read in the hammock whilst my sons loved the big outdoor pool. Sadly, many guests seem to pass through, because they miss out on the kind and efficient service. Nothing was too much trouble! Thanks Mr Laurance!

Room Tip: Personally I like a bath, so that I can lie and read. The staff kindly moved us to lovely rooms with...
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  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Linda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 August 2017

Dear Guest,

Greetings from The Lake Naivasha Country Club!!

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at Lake Naivasha Country Club!!

It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

We really appreciate your comments regarding our associates who show sincere care in providing a memorable experience for our guests.

We are very happy and delighted that we were able to create the pleasant experience and Your food appreciation has been shared with my team and we are motivated to strive for excellence.

We greatly value your patronage and look forward to welcoming you back to The Lake Naivasha Country Club soon.

Warm Regards,
Sanjeev Kumar
sanjeev.kumar@sunafricahotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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52 - 56 of 581 reviews

Reviewed 20 August 2017 via mobile

Beautiful location with a view of the lake, luxurious tents, excellent food (including vegetarian and Indian options). We were also given an hours boat ride in the lake where we spotted several birds and hippos and the view was serene. It does get very cold in the nights, so come prepared.

Stayed: August 2017, travelled as a couple
Thank Archana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 August 2017

Dear Guest

Greetings from The Lake Naivasha Country Club!!

Thank you so much for your feedback received by us further to your stay at Kiboko Luxury Camp & Lake Naivasha Country Club!!

I have shared your positive sentiments with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel.

Please do let me know if I can be of any assistance at any time.

Warm Regards,
Sanjeev Kumar
sanjeev.kumar@sunafricahotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2017 via mobile

Last month i visited d restaurant from my trip..the service and hospitality was really awesome..food was really good..feeling lyk homely after visiting d hotel..keep it up...keep d same service...the staff was so polite and humble..the ambience and location is really good...

Stayed: August 2017, travelled with family
Thank 908shilab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 19 August 2017

Dear Guest,

Thank you for sparing your valuable time to share your feedback about The Lake Naivasha Country Club on this forum.

It is delightful to know that you thought of us as being the “Awesome”. It is our constant endeavour to deliver our best and appreciation such as yours increase our motivation to continually aspire to exceed the expectations that our guests have of us.We are delighted to learn that you left with a positive impression of the hotel. We are grateful for your kind words of appreciation for our ambiance and services.

The team thanks you for your gracious comments and we look forward to the pleasure of your continued visits.
We at The Lake Naivasha Country Club look forward to welcoming you back.

Kind regards,
Sanjeev Kumar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2017

The hotel was nice, very close to the lake. It had a nice lawn area to walk around or sit out and eat a meal. the rooms were large and well equipped.

The food was good and the staff courteous.

The property was nice, but not as well maintained. The upholstery of the chairs in the lawn were torn, etc. The upkeep of the property was not the best.

The rooms were otherwise clean and nice.

Overall a decent experience.

Room Tip: There were tents and chalets, we stayed in the chalet. The tents were closer to the lake.
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  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
Thank SFO_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 14 August 2017

Dear Guest,

Greeting from the Lake Naivasha Country Club!!

Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor.
At the outset, we would like to thank you for giving us opportunity of hosting you during your visit to Lake Naivasha.
We are pleased to note that you enjoyed your stay, we appreciate for the observations for all the comments you mentioned we always took them positive for us to be in a position to improve to give the best to our guests, it is feedback from esteemed guests like you that help us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

We thank you once again for your feedback and look forward to welcoming you back to the Lake Naivasha Country Club.

Warm Regards,
Sanjeev Kumar Sharma
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2017 via mobile

Everything about the hotel was exceptional from the check in, the reception was extremely helpful food was beyond great. the service was attentive and efficient the restaurant was very flexible.the room was well equipped and very comfortable.the staff were very friendly and helpful. WiFi was very fast as compared to other hotels i have stayed. i could go on and on but above all i really enjoyed my stay and would highly recommend Lake Naivasha Country club.

Oh! and certainly not forgetting the wild animals, zebras and wild beasts made every second memorable.

Stayed: August 2017, travelled as a couple
Thank carolsitya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 14 August 2017

Dear Guest,

Greeting from the Lake Naivasha Country Club!!

Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor.
At the outset, we would like to thank you for giving us opportunity of hosting you during your visit to Lake Naivasha.
We are pleased to note that you enjoyed your stay and the services rendered to you. it is feedback from esteemed guests like you that help us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

We thank you once again for your feedback and look forward to welcoming you back to the Lake Naivasha Country Club.

Warm Regards,
Sanjeev Kumar Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lake Naivasha Country Club-Sun Africa Hotels

Address: South Lake Road, Naivasha 20117, Kenya
Region: Kenya > Rift Valley Province > Naivasha
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Naivasha
Price Range: $241 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lake Naivasha Country Club-Sun Africa Hotels 5*
Number of rooms: 50
Official Description (provided by the hotel):
From the top of the escarpment of the Great Rift Valley you can see Lake Naivasha sparkling in the sun thousands of feet below. Just an hours drive from Nairobi, Naivasha is one of the gems in a necklace of Rift Valley lakes. Perfect for both active and leisure travelers, Lake Naivasha Country Club offers an abundance of activities to please all visitors to Nairobi, Kenya. The resort dates back to the 1930s and has since been transformed into a sprawling 55-acre property with a variety of accommodations and guest facilities, including cottages, a swimming pool, and sumptuous gourmet dining. For adventurers, the nearby Crescent Island is a haven for zebras, wildebeest, gazelles, and giraffes ... more   less 
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Also Known As:
Lake Naivasha Country Hotel
Lake Naivasha Country Club-Sun Africa Hotels Rift Valley

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