Celebrated Mother's Day at Alta and regretted that we stayed for one night only. The reception/lobby area is simply breathtaking with welcome drinks at the Front desk! I love the wood panels, the floor, the grand staircase, the 2nd level wood balustrade and the chandelier! Even their stairs at every level is so beautiful! Im an old soul and the vintage/antique feel of every corner, wall and floor gives me a feel of the old Pilipinas. The room given to us at the 3rd flr has an excellent view of Taal Lake. The room is BIG, beds are comfy and the pillows and sheets smelled so nice! Special shout out to Sir Marc, who gave excellent customer service from the time I first inquired through text to our actual stay in the hotel. We will definitely come back to your warm and gem of a hotel!
The only delta (-) I can say about the place is the service in the restaurant. I noticed almost in all previous reviews thats their area of improvement and Id have to agree. Our orders came after 30-40mins and some additional orders were forgotten that we just had to cancel them. However the staff were very quick to apologize and acknowledge their lapses.
Despite this, Alta tops my list of most favorite hotel in Tagaytay. Looking forward to staying in your new rooms! More
- Free Wifi
- Free Parking