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Reviewed 28 September 2022

This resort its wanderful very nice food 5 star and drinks 4 they have president beer and mamahuana.spectacular beach the best in the area .only complain its the bed terrible very hard but with the service 5 star .gray in the beach bar she is the best she want to give all ufffff she have to be the boss in the all bar lm very excite it with her. She stop the huurrican fiore with amability.and the general manager is an angel always in front and all around in order every body be happy and nothing miss.jose in the bar beach it great and maria and emilio in the lobby ufff so great.l come back soon l eat lobster fish and meat so great. I imagen without horrican will be uffff 5 star. .l recomend this resort .go and never forget this .thank you general managel for your attention to my family.see you soon.

Date of stay: September 2022
Trip type: Travelled with family
1  Thank Reyfa2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Community Manager, General Manager at Hotel Punta Cana Princess All Suites Resort & Spa, responded to this reviewResponded 31 October 2022

Dear Refa2022,

We would like to thank you for having taken the opportunity to share the experience you had while here at Punta Cana Princess. It is quite comforting to read that you had a nice time while vacationing with us.

We really thank you for your compliments towards our food, restaurants and all the staff especially.

Overall, we thank you for expressing your thoughts and await your next visit to Punta Cana Princess.

Best Regards,

Julio Paulino
Operation Manager
Punta Cana Princess All Suites Resort and Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2022

I have travelled to many all-inclusive resorts and fell in love with this one. The staff is exceptional, very welcoming and they aim to please. The food is fresh and very good. The facilities are pristine! The rooms are extremely clean . We had a restocked bar fridge every day.
The staff makes you feel like you are part of their familia! Special thanks to Alexander ( #1 concierge) for making sure our honeymoon was perfect!
The servers at the restaurants catered to us. Thank you to Nancy and her dining room staff for the ah-amzing service provided ( my husband loves mangoes … if they weren’t in the buffet… we asked and they would bring some with a smile! Thanks Elvis, Robinson, Francis to name a few)
The Entertainment staff was Outstanding.. They kept us on our feet with the high energy, amazing dance skills. We have met amazing performers such as Jose ( aka Micheal Jackson); Jazmin ; Milton, Felix; Evan)

The pool and beach bar staff serves you with a smile ! Thanks to Grey; Lahanja; Nelson; Friday… thanks for introducing us to the Mamajunja shots ( aka: the Dominican Republic viagra shots lol)

The beachfront ocean view is picturesque!

Love Love Love this small adults only resort and will definitely be back

Danielle & Charles

Date of stay: September 2022
Trip type: Travelled as a couple
2  Thank Danielle4spices
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Community Manager, General Manager at Hotel Punta Cana Princess All Suites Resort & Spa, responded to this reviewResponded 31 October 2022

Dear Danielle4spices,

We would like to thank you for having taken the opportunity to share the experience you had while here at Punta Cana Princess. It is quite comforting to read that you had a nice time while vacationing with us.

We really thank you for your compliments towards our food, restaurants and all the staff especially; Alexander, Grey, Lahanja and Nelson

Overall, we thank you for expressing your thoughts and await your next visit to Punta Cana Princess.

Best Regards,

Julio Paulino
Operation Manager
Punta Cana Princess All Suites Resort and Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2022

We were here for 10 days in the Hotel Punta Cana Princess and enjoyed our stay here. The food and everything was very nice. We also enjoyed a lot of the activities for example with the archery professor Felix :-D also Minigolf (Felix) was nice where we won a rum 8-)
The animation team was very friendly, very funny and innovative when it came to creating new games. Very cool! Also their dancing skills (e.g. from Milton) are amazing!
We would definitely visit this hotel again.

Date of stay: September 2022
Trip type: Travelled as a couple
Thank zeros249
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 13 September 2022

My wife and I stayed here in April for my birthday. We decided to return in September for her birthday.

I can't say enough about how wonderful and amazing the staff are! We arrived on Friday September 2nd, after checking in we decided to walk towards our room rather then taking the cart with the bell hops. On our way to the pool we saw Agapeto (I know I have that spelled wrong but he is the hardworking man keeping the pool deck clean during the day), as soon as he saw us he smiled, threw open his arms and said "Welcome back my friends!". When he did that, Yosaria and Glynis (again, sorry for the misspellings) turned and saw us and came out from behind the bar to greet us with huge hugs. We certainly were not expecting that they would remember us after 6 months. Then Luis walked by, saw us and came to welcome us back. Told us he'd get us a bottle of champagne and he did. If you need anything, Luis is certainly the go to guy. The next morning we walked into the buffet for breakfast and we were greeted by Isreal who took us to a table, smiled and said "2 mimosas and 2 cafe con bailey's coming up". Not only did he remember us but he remembered our breakfast drinks of choice. The rest of our stay, anytime we went to the buffet he had a table reserved for us. I then went to the lobby to talk to Alexander about a special dinner for my wife's birthday and he looked at me and said "You are from Michigan and stayed here before, right?" Then that morning when I saw Nelson at the pool bar he greeted me with "My beer brother, welcome back, so good to see you again!" Later that day we ran into members of the entertainment team that also remembered us. As we heard often that week "Of course we remember you, you are family" and I can tell you we certainly felt like family.

Arrived at the airport and breezed through immigration and customs as there was not another arriving flight when we got there. No line at the Amstar counter, got our shuttle and were quickly on our way.

Checked in with Carlos and it was very simple and easy. Check out at the end of the stay was as well. Front desk staff and bell hops are all very helpful. There is a concierge on hand for anything you need. As I said earlier, Alexander remembered us and was great. He took good care of us.

Our room was fine. Yes, the rooms are a little dated and the toilet area is a bit tight but how much time do you really spend awake in the room? We did have a problem with the key reader on our door but maintenance was very prompt and replaced it in no time. Housekeeping did a great job of stocking our fridge, and keeping the room clean. We stayed in building 5 with a great view of the pool and beach. Again, if you need anything, Luis is the guy to see. He will hook you up.

We love the size of the pool. The hotel was not super busy so you could always find a spot. Agapeto works hard keeping the pool deck clean, some people have no respect and leave cups and plates laying around. The ground crew came by one day harvesting coconuts and opening them for guests so you could have some fresh coconut water. The swim up bar can get a little busy but the bartenders (Nelson, Yosaria, Glynis, Ana, etc...) do a great job keeping up with the craziness. The beach and water are beautiful. Yes there is seaweed but the staff works hard to clean as much as possible. We prefer the pool during the day and the beach, with the warm ocean breezes in the evening.

The food can get a bit repetitive especially for breakfast and lunch however you can always find something good to eat. This trip we ate at the steakhouse and the Italian and loved them both. The food at both is very good. Each night the buffet offers a different theme for dinner and the food is good with a nice variety. The lobby bar is fun, Emilio is a very entertaining bartender! Love the beach bar for a quiet spot after the show before the Mare Nostroum bar kicks in. All of the servers and bartenders do an excellent job.

The entertainment team led by Jose and Jazmine are excellent! They work so hard offering events, games and sports during the day and put on great shows at night. Didn't get a chance to see my water polo buddy Evans this trip but made a new friend in Felix (nino burrito!)

We did do a helicopter tour with Helidosa that we booked through our Amstar rep. Pick up was on time. We did have to wait a little bit for the helicopter but once on it was a fun little ride and you can see a lot of the Punta Cana area in a short amount of time.

Overall check in and out very easy.
Food and drinks are decent.
Beach and pool are nice.
Room is ok.
All of the above you can find at many different resorts. What sets this place apart is without a doubt the most amazing staff at any resort. They really do make you feel like family and we can't wait to see them all again, hopefully in May!

Date of stay: September 2022
    • Value
    • Location
    • Service
1  Thank jtdt2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Community Manager, General Manager at Hotel Punta Cana Princess All Suites Resort & Spa, responded to this reviewResponded 4 weeks ago

Dear JTDT2020,

It gives us great pleasure to extend our gratitude to you for having dedicated a bit of your time to write about your experience here at Punta Cana Princess.

We are deeply honored by your comments towards our hotel and staff, including your special mention to the bartenders Obama, Antonio, and Jose; we truly appreciate them being a part of our team and assure you that your compliments will be passed on.

Once again, thank you for airing your feedback, there is no doubt that you enjoyed your first stay and so we await your next here at Punta Cana Princess.

Best Regards,

Julio Paulino
Operation Manager
Punta Cana Princess All Suites Resort and Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2022

Had a fantastic time with my family of 10! All staff were extremely friendly and happy all the time. Jose and Grey, alongside many others made our trip so fun filled.

A huge shout out to the animation team who went above and beyond with great energy. Felix, jazmin, mirton, joel and Evan made the evening entertainment very fun.

Definitely would visit again.

Date of stay: September 2022
Trip type: Travelled with family
Thank ramnikl2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Community Manager, General Manager at Hotel Punta Cana Princess All Suites Resort & Spa, responded to this reviewResponded 31 October 2022

Dear ramnikl2022,

It gives us great pleasure to extend our gratitude to you for having dedicated a bit of your time to write about your experience here at Punta Cana Princess.

We are deeply honored by your comments towards our beach. Pool, bars and staff.

Once again, thank you for airing your feedback and we hope to host you in the future.

Best Regards,


Julio Paulino
Operation Manager
Punta Cana Princess All Suites Resort and Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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