Cleanliness of room was questionable. We found someone else's hair on the floor of the bathroom. Also in the bathroom the vent fan didn't work. No laundry bag available. One phone had no wire to connect to the wall. Broken light fixture by the bed. The matress on the pullout couch was like a bag full of golf balls, not that you expect much of a hide-a-bed but this matress had been through a lot. We phoned down to the desk to ask for linens for the bed but after half an hour I figured they forgot us. They did. I found the front desk clerk idly poking keys on the computer and when I mentioned the linens she jumped with an "oh yeah" expression. Furniture, fixtures and overall decor reflect an effort to be modern and cool, but quality is not to be found. The bed was clean and comfortable though.
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