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All reviews family hotel swimming pool big bed nice hotel free transport petra tour breakfast and dinner hotel is located rooms are spacious balcony hammam valley entrance israel plugs fi monastery
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Reviewed 8 June 2018 via mobile

My suggestion is to avoid this hotel.
The rooms were a decent size and the bed was reasonable however that's the only positives.
Whilst we were there there was no working Wi-Fi, no hot water for the shower and no buffet breakfast, despite this being included in the price. When the staff member finally served us something after we had to request it, he bought out stale bread and some inedible slice of cheese and old shrivelled olives.
The towels in the room should have been discarded years ago. There was no tea or coffee provided in the room.
The lower floors of the hotel are putrid...they looked like a demolition site.
The hotel was understaffed (one person appeared to be on site)...perhaps because very few people were staying there at the time...which is no surprise considering the experience.

Stayed: June 2018, travelled as a couple
Thank Roslyn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2018 via mobile

This hotel was part of a tour to Petra. I didn't expect a lot and got even less. Bed ok, lovely views. Bathroom stank of sewage & damp. The wood near the bath was swollen and black. Hairdrier didn't work. We had only 1 mug, no glasses but the latter was supplied when requested. There was a kettle, full stop. Person on desk was helpful and arranged transport to rear entrance to Petra. Breakfast was awful. Sitting in the sun, no refridgeration and covered in flies. The pool was iniviting - water cloudy and needed filtering. We did not venture in. The whole building is in desperate need of maintenance.

Stayed: May 2018, travelled as a couple
1  Thank Sarola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2018 via mobile

This hotel was offered in our tour. The meals had here were good and check in was a breeze. The rooms were so outdated but at least the were spacious. The bathroom had a very funny smell like mold. The balcony had a incredible view of the valley below. The beds were hard as a rock. The TV offered a decent selection of English channels.

Stayed: May 2018, travelled on business
1  Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2018 via mobile

Disgusting need to be torn down and rebuilt, Amir was nice! requested more towels and change of rooms and he accommodated. this hotel was not the one we booked, nothing like the pictures, I would recommend that you look at the room/s before you pay. Also they seem to always have a crowd in the lobby smoking...btw picture on trip advisor is not the hotel, this hotel is located in a small one way street with no pool or amenities .

Stayed: April 2018, travelled with friends
1  Thank Chinnyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2018

Barely correct with large rooms and a nice view form the bar. But poor maintenance. We had no toilet seat and no efficient flushing in one of the 2 rooms we rented. We asked twice for a repair but this was never done during our 2 day-stay. The pool was cold and not very clean (leaves, chewing-gum). Closet doors did not close properly and bathroom doors were damaged because of humidity.
Nice people though but not very efficient!
Food was OK.

  • Stayed: April 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank CVB201704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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