After 2 years I have been here I want to say that it is still very good hotel to be. Clean specious room, good internet, excellent service. Small gym, pool. Small issue, of you travel with lots of luggage and you have room on top floor no elevator available
Otherwise all good
Booking.com
Booking.com
A Nice maintain Property in a very Clean City Like Tampico. Rooms are neat & Clean nicely decorated .With good Wifi Connectivity & Fast Internet.Breakfast Buffet is nice but nothing for Vegetarian People.Please note that there in no Indian Restaurant in Tampico.Pick & Drop Facility available by Hotel from Tampico Airport no need to worry about Taxi.Staff is Coperative but lack of english difficult to communicate in english.
It was a really pleasing stay, the rooms are very comfortable, clean, the service is very good from all the staff. Their restaurant is really good, however one day they forgot my second. It's probably the best choice if you are working in the Altamira area, if you are in Tampico you will have to drive about 20 minutes.
Dear guest:
We appreciate your comments about your stay with us, we hope it has been totally pleasant and comfortable, it is our main goal to have a memorable experience with us. In your next visit to our area we will wait for you in our facilities to assist you as you deserve.
Thank you for choosing Holiday Inn.
The hotel is in principle ok. If somebody likes to enjoy the pool forget it. In front of the pool is a big building. You will never get some sun.
The fotos will not show that. Taking the breakfast outsite is also not possible.
If this also a creteria for the stay better search for another hotel.
Hello eugen353,
I appreciate you for staying at Holiday Inn Tampico Altamira and for giving us your thoughts about your recent visit.
I know that you were not impressed with our pool facility and I'm very sorry. Our hotel is committed to providing our guests with the highest quality services and facilities and I am sorry for letting you feel otherwise. Clearly, your stay was not what you expected. We strive to provide the best service and accommodations for our guests but regret that was not your experience. I am taking your feedback seriously and shared this with the management of the hotel so we can further improve our amenities.
Again, thank you for choosing to stay with us and we hope to hear back from you soon and be of further assistance, eugen353!
All the best,
Peter J.
Case Manager
IHGService
I always stay at Holiday Inn Altamira not only because I am an IHG member but mainly because its close proximity to my office and it’s near to the airport too. It has adequately sized room, with polite staff and good food. The hotel is not new from the smell of it but overall a good place to stay for short business trips.
I stayed 10 nights at the hotel. The size of the room was ok with two rather large beds. There was a desk and a chair. The bathroom was also good. The room was clean but the humidity was rather high. The air conditioning was quiet.
The breakfast was good with an omelette chef. The food in the restaurant was also acceptable apart from the meat dishes. The service in the restaurant was on the other hand very slow, both at breakfast and at the dinner.
One of the two treadmills in the gym was out of order the whole time. The ventilation in the gym was not sufficient.
Hello Thomas E,
Thank you for leaving us your review and for making us a part of your trip to Altamira. It made me smile that we were able to please your senses with the room size and amenities, bed options, bathroom, cleanliness, and the meal options served during breakfast and dinner. I'm glad you enjoyed these.
I hoped to have made it better, but I'm sorry that it wasn't the same with the room humidity, service during dining and ventilation and functionality of one of the treadmills at the hotel gym. I regard your insights. Thank you for bringing this up. Just like a home, we continuously develop and improve to make your experience truly memorable. We use your feedback to inspire us to do and serve you better. Don't worry, I made it sure this won't be left unnoticed as I have shared this with our management team to check on the things that went wrong. I'm sorry for the inconvenience you experienced.
This surely means a lot and nothing makes it more fulfilling but to be able to host you once again.
Best regards,
Frank A.
Case Manager
IHGService
