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Knott's Berry Farm Hotel(Buena Park)
Free cancellation until 25/07
US$116
US$109
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Reviewed 16 August 2011

We have been staying at the Holiday Inn Buena Park for many years when visiting our daughter who lives in LA.

We stayed for four weeks over Christmas and New Year and were looked after so well by all the staff. My wife is confined to a wheelchair following a brain haemorrhage and the staff could not have been more helpful and accommodating.

The hotel is a full service hotel with bar and restaurant, light meals can be taken in the bar if you wish and naturally room service is available. The menu is not extensive but the dishes are well prepared and the service efficient and friendly. The bar is a nice place to chill and have a drink before or after dinner. Although not a Sports Bar it does have two TVs so no need to miss the big game. If you fancy eating out there are many restaurants within a short walk and of course Knott's Berry Farm is just a short drive down Beach Blvd. The hotel operates a shuttle service daily to the local attractions including Disneyland.

The hotel has a gym and an outdoor pool with jacuzzi. If you stay on the executive floor there is an executive lounge which is useful and has a PC with printer and a TV and coffee machine. Breakfast is served in the lounge Monday to Friday.

The rooms are clean and spacious and there is a daily maid service. The rooms are in two building linked by a short walkway on each floor. Rooms are mainly spread over the three upper floors with with four lifts, two in each building. There are ice making machines on all floors and also vending machines.

We feel the hotel is our second home and would not hesitate to recommend it to anyone needing a hotel in the Buena Park area. The front desk staff are always very polite and helpful the bar and restaurant staff equally so and the maids are very thorough and the room always looks fresh, clean and tidy after they have finished.

We have booked again for this year and are staying for 30 nights, we are so looking forward to it and to seeing all our friends again and catching up.

Room Tip: One side of the main building fronts onto the 91 Freeway, if you are a light sleeper I would ask for a room on the other side.
  • Stayed: December 2010, travelled as a couple
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Thank Bazz747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this reviewResponded 17 August 2011

On behalf of our entire team here at the Holiday Inn Buena Park, a big THANK YOU for making our hotel your choice when visiting your daughter. We know how hard it is to be away from home for such a long time and are so pleased to be considered your 'home away from home'... there is no bigger compliment. We truly look forward to seeing you and your wife again this year and catching up with you. Safe Travels, Your Friends at the Holiday Inn Buena Park.

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Reviewed 14 August 2011

This was the second time staying here,the first time probably about 7-8 years ago and found this hotel ideal then when our children were younger.So we decided to give this hotel another try and i could get a friends and family rate which made the choice even better.First of all for the price its ok but this hotel has not moved on since the last time we where there.The pool area remains very bland with few sunbeds and a wide section that leads to a fountain which is little used The inside of the hotel is showing signs of needing some TLC and the room had a few little problems.The problems with the room that we reported where sink not draining and picture on TV freezing(bad reception)neither problem was fixed we just got told they had a draining problem on the second floor even though our bath/shower drained fine and they where having teething problems with new supplier for the TV.On the positive side all the staff were nice,the restaurant was good and the location to the interstate local places to eat and theme parks is ideal.To sum it up if its in your budget then its ok but for us maybe next time our budget will be higher.

  • Stayed: July 2011, travelled with family
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Thank mikeuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this reviewResponded 26 October 2011

We do appreciate your review and your feedback. Our management team reads, learns and responds to as many reviews as possible enabling us to understand what we need to do to improve our services and amenities. Know that we have upgrades planned in the near future and our new HDTV's are installed with 50 satellite channels including 20 HD channels. We would like to apologize for the issues with drainage of the tub and the lack of appropriate response, this is something we can and will address ASAP. Thank you again for staying with us and we do hope you'll give us another try on your next visit to the Orange County, CA area.

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Reviewed 13 August 2011

Stayed in this hotel with my 6yr old. Front desk was friendly and accommodating. From LAX, I called to request for early check-in. The room was ready by the time I arrived at the hotel. I also requested for late check out since our flight was leaving in the late afternoon. They allowed for late check out.
The swimming pool was clean although a little deep for my 6 yr old.
Matt, our shuttle driver to Knott's Berry Farm was friendly.
My room was cleaned every day to my satisfaction. We'll definitely be back.

  • Stayed: August 2011, travelled with family
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Thank Vancouverite143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this reviewResponded 15 August 2011

Thank you for posting your review. We are so pleased that you and your son enjoyed your stay with us while visiting the local attractions. Looking forward to seeing you again on a return trip to Southern California.

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Reviewed 11 August 2011

Stayed here after 3 nights in Anaheim Park Hotel (aka as Howard Johnson)... and this was definitely much better!

Rooms were clean and bed was extremely comfortable.. we even had a choice as to the kind of pillows we perfered...

Location was also excellent as you were just off the freeway and Target was just across the road... various food choices within close proximity as well... the burgers at Fuddruckers was great! Near to Knotts Berry Farm for those who are visiting...

The counter staff were extremely helpful during check-in and the staff from the "Bell Captain" was super friendly too.

Complimentary breakfast is available on weekdays.

The only slight compliant i might have was the wifi connection was not stable, esp when we were in the rooms.

Overall, a great experience I would definitely choose to stay there again...

  • Stayed: August 2011, travelled as a couple
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Thank Cher_711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this reviewResponded 15 August 2011

Though we are sorry your original hotel choice was a downside of your recent vacation to the Anaheim area, we are very pleased that you found us and we were able to make it better! One note: the complimentary breakfast is available when you upgrade to our Executive Floor in our Executive Lounge. We do also offer Breakfast Inclusive packages and of course, kids eat and stay free at Holiday Inn. Thamk you for the note about our wifi... we will definitely want to look into this as our wifi signal is usually quite good and stable. Thank you again for choosing the Holiday Inn Buena Park and for posting your feedback.

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Reviewed 28 July 2011

The staff treated my family with warmth and I felt I was among friends. I enjoyed the food at the restaurant and the onsite shuttle was very convient to travel around to the mall and amusement parks. I am planning to visit again in August. I definetly recommend this hotel for a visit.

  • Stayed: June 2011, travelled with family
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Thank BMW330BLACK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this reviewResponded 28 July 2011

Thank you for choosing the Holiday Inn Buena Park during your recent trip to Orange County, CA! You certainly were 'among friends' and we look forward to welcoming you back in August!

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