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carol9282018

Worst in town do not stay here they will charge you 200.00 for the steam from the shower and say you were smoking SMH!!

1.0 of 5 bubblesReviewed 11 May 2022
I will never stay here again the worst executive suite my ass! It claims to have a whirlpool in the suite but instead it's s regular size bathtub a kid can only fit. Ridiculously expensive and a waste of money.
Date of stay: April 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Review collected in partnership with Best Western
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BestWestern Camarillo Inn, General Manager at SureStay By Best Western Camarillo, responded to this review
Responded 13 May 2022
Thank you for your review. Our rooms are non-smoking and there is a charge for smoking in the rooms. In addition, we safety seriously and do need to respond accordingly when you tape up the smoke alarm. Thank you.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (473)
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Reviewed 9 April 2022

One night stay. Arrived around 7:45pm after a 5-1/2 hour drive from San Mateo. Desk clerk was very friendly. Location is adjacent to 101 freeway, but there were some sketchy people in the rear parking area near my room. Room was large and clean . . . unlike some of the SureStay properties I have been in in the past 18 months. This is an older property but rooms have been updated. Not sure where the breakfast area actually was, so I didn't get any before I left the next morning.

Room tip: No elevators. All outside entrance to rooms.
Date of stay: March 2022
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank 330maxh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 February 2022

The desk manager, Jason, was friendly and caring. He made sure I felt secure and comfortable . I had a very clean large room at a great price. That they accommodate pets was a big plus. There is a small area to walk your dog and it is supplied with a poop station on the outside but it is small. The surrounding planting around the hotel and parking lot were sufficient to comfortably walk my dog. I'll be staying here again.

Date of stay: February 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank upatree2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 January 2022

The drapes in our room were torn and dusty. After a long drive and a late evening, I opened the hide-a-bed! The linens had not been changed from the previous room occupant. The following day I reported the dirty, torn drapes and unchanged linens to the front desk, left my business card and asked that the manager call me. Never received a call.

Date of stay: January 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank chriswhelan55
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BestWestern Camarillo Inn, General Manager at SureStay By Best Western Camarillo, responded to this reviewResponded 28 January 2022

Thank you for your input. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2021

Great location with shopping centers all around. Rooms were decent, breakfast was okay but overall experience was great. Staff was very helpful and courteous from check in to check out. Will definitely recommend to family & friends if in the area.

Date of stay: December 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank rdydatu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 November 2021

The room was comfortable. The staff was nice and helpful. They were very dog friendly. Marie Callenders right across the street. Had to go pick up the free breakfast in an adjacent building. Pretty standard items, danish, fruit, juice, etc. Room key cards did not work, had to go back to lobby to get them fixed.

Date of stay: November 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Ann C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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