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1 - 6 of 26 reviews
Reviewed 15 April 2019

My partner and I had no idea what to expect from our time in Niseko. Neither of us had really ever seen snow before. We were totally unprepared and a little embarrassed.

We were met at Kutchan by Ski Japan, who attend the Kamui, and from the moment we stepped into the private bus we were well looked after.

The Kamui is beautiful. A little remote but we wanted that and again the team at Ski Japan took us where we needed to go and where they couldn't gave us all the advice we could need.

The room was enormous and beautifully presented.

If I had one comment, and the resort is aware of this anyway, is that it could do with a restaurant / bar / lounge. Somewhere to sit by a fire, have something to eat and relax. From what we were told this is in the planning.

Would I stay at the Kamui again - Absolutely.

Date of stay: February 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Journey40471341065
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
DavidS23907, Guest Relations Manager at Kamui Niseko, responded to this reviewResponded 16 April 2019

Dear Journey40471341065

Thank you for submitting a review, we truly appreciate you valuable feedback.

We are very please to hear you had a very pleasant stay at Kamui and enjoyed the service experienced by staff. As you mentioned, the apartments are very spacious and beautifully appointed and the resort has an onsite shuttle service so resort areas, shops and restaurants are within easy access.

Thank you for your feedback regarding having an onsite bar/lounge. Any suggestions that could improve guest experience are most certainly worth considering for the future.

Once again, thank you for your feedback, we look forward to welcoming you back in the future.

Kind regards,

David

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2019

Do:
We traveled in two to niseko for skiing. We found Kamui on tripadvisor and never regret our choice. They had staff waiting for us right outside the airport gate, and also provided shuttle service when we arrived at niseko by bus during late night. Check-in was super fast. And we were surprised by how decent the apartment was. They have well-decorated living room and kitchen and a huge TV. We spent a lot time lying in couch and watch apple tv. They also left toasts, milk, some snacks on the living room table. All staff we met were abolutely friendly and willing to help. They gave us a ride to Hirafu even though we did not book in advance because we were about to miss our ski class. Definitely would choose Kamui again next time we travel to niseko.

Tiny Don't:
- only one mirror in the bathroom with bad lightening which is unfriendly for girls to do makeup :<
- the heat is to strong. We turned off everything we saw but still felt hot so that we opend the window before we slept. Or maybe we missed something.
- too dry in room so maybe a humidifier would make it better.

Date of stay: February 2019
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank Rebecca_ydn
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
DavidS23907, Guest Relations Manager at Kamui Niseko, responded to this reviewResponded 6 April 2019

Dear Rebecca_ydn,

Thank you for submitting a review, we truly appreciate your valuable feedback.

We are very pleased to hear you had a fantastic holiday at The Kamui. The property is managed by SkiJapan, so the team on the ground are here to look after you during your stay and help with every facet of you holiday including arranging transfers, ski lessons, ski rentals and restaurant reservations. As you mentioned, the apartments are modern and spacious and come fully self contained.

Thank you for your comments regarding the heating and room features, we will definitely pass these recommendations on to our property team as any improvements to make a guests stay more enjoyable are worth considering for the future

Once again, thank you for your review, we look forward to welcoming you back in the future.

Kind regards,

David

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Reviewed 10 January 2019

We loved everything about our experience in The Kamui, Niseko. We availed of the airport transfer from CTS Airport. As soon as we got out of the immigrations, a staff from SkiJapan welcomed us and gave us useful tips on how to enjoy Niseko and where to eat. We stayed in their 1 bedroom apartment which was very spacious for 2 people. I loved how they left us some snacks in the room. The modern interiors, the bed and sofa were so cozy that there were days we prefered to stay indoors instead of heading out. There was netflix and heated floors...what more could you ask for! A housekeeping staff went to clean the rooms regularly which was very helpful. There was a time we left our keys inside the room and we couldn’t get in. Fortunately, they sent someone fast to help us get in our rooms. All the staffs from the receptionists to the drivers etc were very helpful, friendly and attentive. The only problem is that there’s no shuttle service to the town during the day so you either have to take a cab(which can be costly) or bus from the nearby ski slopes. During times when we were tired and hungry, it was challenging to locate a restaurant since the area is quite isolated.P.S. There’s a nearby indian restaurant at The Kamui that has amazing cheese garlic naan and buttered chicken... must try!

Date of stay: December 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank meecandc
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
DavidS23907, Guest Relations Manager at Kamui Niseko, responded to this reviewResponded 12 January 2019

Dear FellowTraveler554049

Thank you very much for taking the time to submit a review of our accommodation, we greatly appreciate it.

We are glad to hear you thoroughly enjoyed your stay at The Kamui Niseko and the service experienced by our staff. As you mentioned, the apartments are very modern and luxurious and come fully equipped with comfortable living and dining areas. We pride ourselves on the high standard of quality experienced when staying at The Kamui Niseko and are happy to hear you loved your stay with us. Thank you for your feedback regarding shuttle services, we will definitely take this into consideration for future operations.

Yet again, thank you for your review of our accommodation and we look forward to seeing you here again soon!

Kind Regards,
David

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Reviewed 22 February 2018

Kamui is located in Abuta-gu, fairly close to Niseko Annupuri Kokusai Ski Area. The room is spacious, modern and well equipment. It has pantry and washing machine which is good for long stay guests. Staff are nice and helpful with lots of local support. Highly recommended.

Date of stay: January 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank 431tiffanyc
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
David S, Front Office Manager at Kamui Niseko, responded to this reviewResponded 24 February 2018

Dear Tiffany C

Thank you very much for taking the time to submit a review of our accommodation, we greatly appreciate it.

We are glad to hear you enjoyed staying at The Kamui Niseko and that you enjoyed the service from our staff. As you mentioned, the apartments are very modern and spacious and come fully equipped with comfortable living and dining areas. We pride ourselves on the high standard of quality experienced when staying at The Kamui Niseko and are happy to hear you loved your stay with us. As you explained, The Kamui Niseko is close to the Annapuri Ski area and guests can utilise our complimentary transfer service to the nearby lifts.

Yet again, thank you for your review of our accommodation and we look forward to seeing you here again soon!

Kind regards,

David

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2018

Very nice new accommodation. Chose the 1 Bedroom (Non studio ) and it was very spacious. Full of amenities, and a well equipped kitchen. Nice sofa, and the rooms even have apple tv! . Theres locker space down in the basement.
Regarding shuttle services, I am not too sure as I drive.
Front desk was very helpful, and even helped keep my passport safe when I left it there after checkout.
Supposedly great sushi restaurant on the compound, did not eat there.

Room tip: got a corner room facing the back. Lucky as the front rooms face the parking lot, lots of taxis at night for restaurant customers
Date of stay: December 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank vodoxus
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
David S, Front Office Manager at Kamui Niseko, responded to this reviewResponded 24 February 2018

Dear Jonathan K

Thank you very much for taking the time to submit a review of our accommodation, we greatly appreciate it.

We are glad to hear you enjoyed staying at The Kamui Niseko and that you enjoyed the service from our staff. As you mentioned, the apartments are very modern and spacious and come fully equipped with comfortable living and dining areas. The Kamui Niseko is close to the Annapuri Ski area and guests can utilise our complimentary transfer service to the nearby lifts. We also have a fantastic Sushi restaurant on site. We pride ourselves on the high standard of quality experienced when staying at The Kamui Niseko and are happy to hear you loved your stay with us.

Yet again, thank you for your review of our accommodation and we look forward to seeing you here again soon!

Kind regards,

David

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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