I (teenager) came with my parents and older brother to stay for 4 nights and ski for 3 days. The owner, Dave, is exceptionally helpful and kind and explained to us everything we needed to know.
There is a shuttle bus that takes us to the ski resort everyday, and Dave is able to get you ski hire discounts and skiing pass discounts. He also recommended us a lovely Japanese restaurant 5 minutes drive away and got us a 10% discount.
There is a free washing machine and a private onsen that each room can book time slots for, each day. In the upstairs corridor there is also a massage chair that anyone can use. Dinner and breakfast at the hotel can also be booked.
In each room, Dave gave us a complimentary gift bag of cute Japanese snacks, a free selection of instant teas and coffee, and bottled water, a small bottle of wine and can of beer. Overall, our experience felt very personal and loving, and we can’t wait to come back again.More
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