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1 - 6 of 22 reviews
Reviewed 3 March 2020

We had a two bedroom apartment for a week and we loved it. The apartments are beautifully appointed. All of the rooms have beautiful views. Four of us stayed here very comfortably. No queues either whereas the other areas had large waiting times. The Ski in Ski out is perfect and ski hire is available in the lobby. Staff were excellent and so accommodating. Only one restaurant which is OK . We caught the free shuttle bus to Kutchan ( 30mins away) and went to the supermarket, very reasonable, and did a big grocery shop and cooked lots of our meals. Everything is available here including wine etc. Also catch the free shuttle bus to Hirrafu ( 10 mins away) if you want bars, restaurants and night life but come back to Niseko village to stay and ski!

Date of stay: February 2020
    • Location
    • Rooms
    • Service
1  Thank Goz221
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 28 February 2020 via mobile

Rooms are immaculate and very comfortable. We had the two bedroom room for two adults three kids.
Amazing access to the mountain. If you want first runs you need to get to the Hilton before 8.30am via a magic carpet then a short gondola. The gondola starts at 8.20am.
Staff are very helpful and friendly. If you ring the front desk with a question on how to operate something in the room they will be up there in 5 minutes to help.
Only reason i have rated it 4 stars is the breakfast is not close to a five star hotel breakfast. Pancakes are Luke warm and re-heated before serving. All the cereal is very sugary and the bread and pastries are average at best. If the breakfast area was full they will not cope with the service. Luck for us only a few tables where occupied each morning.
I highly recommend this hotel and would be very happy to return.

Date of stay: February 2020
Trip type: Travelled with family
1  Thank Armsie78
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 February 2020

Brand new and sparkling accommodation in true ski in/ski out facility. We were so happy with our stay here- the staff could not have been more helpful and friendly, the rooms were spacious and extremely well equipped (if I could have taken the amazingly quiet washer/dryer home with me I would have) and everything worked. Ski valet was fantastic- walk through door, hand over skis and boots and swap for slippers in return. How good is it? All the gear hired looked new and was in fantastic condition.

one free shuttle delivers you quickly to Niseko village or to the supermarket in the nearest town. the other shuttle (free if you have an all moutnain pass) gets you into Hirafu for some cool eats or if you didn't want to ski across to the resort.

perhaps one thing that could be improved was the onsite restaurant. We ate here a number of times (and it wasn't cheap!) - the pizza was a flaccid, oily mess and the mushroom salad was nearly comical- basically cos lettuce leaves and a few thrown on mushrooms. The included breakfast was appreciated but if you are going to offer clearly reheated pancakes (complete with rock hard edges) you are probably better just to put them on the buffet rather than have people 'order' them as you really do expect cooked to order.

But nothing I have written above woudl stop me staying again- we had such a fantastic time.

Date of stay: February 2020
    • Value
    • Sleep Quality
    • Service
Thank julie a
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 February 2020

Hard to find anything to fault. We were very comfortable in our spacious (for Japan) 2 bedroom apartment. We loved the friendly and efficient ski valet service (skis and boots taken as soon as you have skied to the door and your shoes handed to you). The Onsen was a perfect end to your day on the slopes. The views to Mt Yotei from the apartment and all over Niseko were amazing. We took the free shuttle service to Kutchan on our day off which allowed us to do a big shop (you can get pretty much anything you need there and it is cheaper than Hirafu) and were able to eat in the apartment regularly. This was virtually a door to door service. We came back from skiing to the apartment for lunch regularly which allowed a warm up and rest with your feet up! The washer dryer made it easy to have clean and dry clothes (washing liquid was provided). There are central heating radiators in all the rooms, so you can dry your gloves etc. It is a short walk to the Black Diamond pub where you can have a good dinner and drinks. We also went into Hirafu a few nights on the free shuttle. Lots of good places there to eat and drink. Spikes for your shoes/boots are essential when it is icy in town. The apartments are serviced daily, so coffee, dishwasher tablets etc are replenished. The feel of the place is small, friendly and boutique and the corridors are not too long, so everything is convenient. I would definitely return.

Date of stay: February 2020
Thank Marlee M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 February 2020 via mobile

Amazing amenities in an amazing location. It was great being able to ski to the door at the end of a long day! All staff are super friendly and efficient and the look and feel of the place is very high end. If your after nights out and a party atmosphere this place is not for you, but if your happy to ski all day and then relax it brilliant. Like most of the places in Niseko it is expensive for food but the shuttle will take you to Kutchan and with a full kitchen it’s cheap to feed yourself. We did walk 10 minutes to the black diamond lodge for one meal which was great value and lots of fun. We used the onsite onsen most days, although you will need to use the free access to Green Leaf or the Hilton to experience an outdoor onsen. Overall one of the best places we have ever stayed.

Date of stay: February 2020
Trip type: Travelled as a couple
2  Thank nwest_mail
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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