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4 - 9 of 12 reviews
Reviewed 5 May 2021

Niseko is very very hit and miss on all sorts of levels (Aspen it ain't, and Klosters it never will be), but we do love it here.

Higashiyama Ritz-Carlton Reserve is the second of the uber-brands (after Park Hyatt, a gigantic project) to launch here, and it's a very modest affair.

From the outside it looks like any 3-star apartment block in any Japanese suburb. Really very underwhelming. It only has 50 rooms, and we only came for dinner but, oh, how lovely it is. The entire ground floor is taken up by the common areas, lounge, reception, bar and restaurant. It is not exciting in any way, rather it is reassuringly bland and luxurious, all in the very best possible taste without offending anyone at all.

We, 2 adults, 2 kids, had a lovely dinner, which cost us 500 dollars for a glass of OK champagne each, a bottle of OK Sauvignon Blanc, and a burger each for the kids, and really very good scollops, local organic pork, prawns and so on for us adults.

The service is, of course, fantastic. It is the Ritz-Carlton. There are standards. Friendly without being effusive, efficient without being cold. Just perfect on every single level.

There is better food to be had in Niseko, for a lot less money. But there is also a lot worse food to be had in Niseko for a lot more money! Niseko is hit and miss.

So here is the value of a very good brand like the Ritz-Carlton: you will rarely be ovewhelmed, but you will never, ever be disappointed and you will always, always have a great time. That, to me, is worth paying for.

Date of stay: May 2021
    • Service
3  Thank Nils W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 17 August 2022 via mobile
Google Translation

Room tip: スイートは快適
Date of stay: August 2022
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 7 April 2022 via mobile
Google Translation

Room tip: 駐車場はバレーもあり便利 50室くらいのホテルだが、ロビー付近の人員が少し不足してる感があった。チェックインは少し時間をずらした方がいいのかも。
Date of stay: April 2022
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 10 October 2021
Google Translation

Room tip: 初回なので比較できず、アドバイスできません。
Date of stay: August 2021
    • Sleep Quality
    • Rooms
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 5 October 2021
Google Translation

Date of stay: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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