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Reviews (257)
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Reviewed 9 February 2018 via mobile

I was here two nights. I had a great room on the third floor. The room was large, quiet and comfortable. I had absolutely no issue and enjoyed the friendly staff from the front desk to the maids and the breakfast lady. Good location for the San Diego area. I’ll be back next trip to this area.


Stayed: February 2018, travelled solo
Thank Woodpecker48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2018 via mobile

This hotel was very nice and clean. Had a very nice deal you can see the ocean from the room. The room was really large room I will definitely return to this hotel because of her service was great breakfast was pretty good outside relaxants a swimming pool very enjoyable weekend there

Stayed: September 2017, travelled with family
1  Thank krysheila99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Carlsbad Beach, responded to this reviewResponded 21 February 2018

Hi krysheila99,

Warm greetings from Holiday Inn Express Carlsbad Beach. Thank you for bringing your experience to our attention and I am glad to read that your stay went commendable. I appreciate your kind words toward our hotel staff and the customer service they delivered. Thank you as well for noting our clean rooms and good breakfast options. Your comments are highly appreciated.

Once more, I value your feedback and I hope you would give us another opportunity to earn those extra two stars with your next visit.

Sincerely,

Ingrid V.
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2018

I was surprised to find the hotel is not near the beach beach! But is is very convenient by car for local the local Outlet. The gym had very basic machines with some free weights. Free parking, wifi, breakfast, steam iron, fridge & microwave -so all the basics are in place for a business traveler & there's a large actually impressive outdoor pool. Room 320 has an "interesting" view. Just a wall that can't be more than 6 feet away. It feels like a prison. It's tolerable as a place to sleep for 1 night but any longer & I would be soon be depressed.

  • Stayed: December 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Frank M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Carlsbad Beach, responded to this reviewResponded 1 February 2018

Hi Frank M,

Thank you for staying with us and for your candid feedback. I'm glad that our fitness center, pool, and location were suitable for your travel needs. I do want to apologize for the dismay caused by the view from your room. We take all guest comments to heart and we always look forward to making our guests feel safe and comfortable.

We hope you will give us another opportunity to host you again. If there is anything we can do to make your next stay more pleasant, please do not hesitate to ask for the duty manager.

Sincerely,

Tracy V.
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2017 via mobile

We stayed here for one week.
There's not much around the hotel, but the grocery shop is within a walkable distance (7 mins) and with some restaurants.
They hv gd in room and public facilities.

Tips:
Try to hv yr breakfast away from the ruah hour. Or u will hv a breakfast in bed (its hard to get a seat in the rush hour and kids are running around. So people will bring their bkfast to their room instead)

Stayed: June 2017, travelled as a couple
1  Thank Jennifer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcel M, Manager at Holiday Inn Express Hotel & Suites Carlsbad Beach, responded to this reviewResponded 29 November 2017

Good Day Jennifer T,

Our team greatly appreciates you taking the time to provide us feedback of your 5 star experience. We are delighted you had an enjoyable one week stay at our Carlsbad property. We are pleased you took advantage of our convenient location near several dining and shopping options. Thank you for your breakfast tip as well. We hope your apartment search went well. Our accommodating team can't wait for your next visit!

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Reviewed 18 November 2017 via mobile

Easy check-in, friendly staff, clean rooms, and comfy beds! Pool looked inviting (especially because it was heated!!) but we didn’t make it in...Nice little confectionary area (they even had a few beers for sale!)

Stayed: November 2017, travelled with family
Thank Wendy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcel M, Manager at Holiday Inn Express Hotel & Suites Carlsbad Beach, responded to this reviewResponded 29 November 2017

Good Day Wendy F,

Thank you for taking the time to share feedback of your positive experience with us. We are thrilled you had an easy check in with our friendly staff. We are so pleased you thought our rooms were clean. We are fortunate to have such a dedicated Housekeeping team serving our valued guests. Our accommodating team looks forward to making your next visit a 5 star experience.

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