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Reviews (701)
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All reviewspalomar airportcomplimentary breakfastthe breakfast areanice hotelclean roomswould stay here againlego landacross the streetbed was comfortableexcellent staybusiness tripgreat place to staythe room was niceyogurtsan diegovisiting legolandhotel room
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Reviewed 12 February 2018

Third time I have stayed at this hotel and all the other times were great. This time there were two problems, internet kept dropping out and there was plenty of mold in the bathroom shower. A little bleach could go a long way. You should never have to bring something like this to the attention of mgmt because they should be following up on housekeeping and not assuming. Still a great breakfast.

  • Stayed: February 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton
Thank Vince B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illa J, General Manager at Hampton Inn Carlsbad-North San Diego County, responded to this reviewResponded 13 February 2018

Firstly, we would like to thank you for bringing any issues you have encountered to our attention. Your feedback is very important and useful, as it helps our hotel continuously grow and improve. We also thank you for being a returning guest to Hampton Inn Carlsbad. Secondly, we want to apologize for the inconveniences you have had during this stay, we are sorry that we did not meet your expectation and hope this time does not dissuade you from returning again.

Hope to see you back here soon on your travel!!


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2018

This property is top notch- great room, clean, modern, and very functional. Awesome place... service wasn't as good as some Hampton Inn's but it was all fine- just not exceptional, although I think it was just the guy at the front desk during check-in. The next morning, the next guy was very friendly! Breakfast lady also very friendly. Great shower, great linens, great building- great room! Warm pool, and hot hot-tub!

  • Stayed: February 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank kjmvacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illa J, General Manager at Hampton Inn Carlsbad-North San Diego County, responded to this reviewResponded 12 February 2018

Your comments are taken very seriously and we appreciate that you took time our of your schedule to give us your feedback. So glad to hear that your stay was great, we have shared you comments with our staff and we will make sure that everyone will receive amazing welcome to the property.

Making you happy makes us happy, please come back and see us!!

Thank you

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Reviewed 9 February 2018

This is a nice, clean and tidy hotel with a good complimentary breakfast and free parking. It also has a small workout room, pool and hot tub.
The room was a good size and well appointed with a microwave and refrigerator.
The wifi is free but does drop the signal which is a little annoying having to keep logging in.
What made the stay good though was the staff. All staff were friendly but special mention goes to the evening/night manager who was particularly helpful and also to the lady making the breakfasts. She kept the area well stocked with food, clean and tidy and I watched her go above and beyond to be friendly and help guests with small children during my week's stay here. She is an asset to the hotel and is what drove me to give the place 5 stars.

  • Stayed: February 2018, travelled on business
    • Value
    • Location
    • Service
1  Thank uktravailer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illa J, General Manager at Hampton Inn Carlsbad-North San Diego County, responded to this reviewResponded 14 February 2018

We love what we do here, making our guest happy makes us all very happy. I will be passing on your comments to the team, specially to evening manager and to the amazing breakfast person. We are truly fortunate to have team members with passion for hospitality is inspiring and we are lucky to have them on our team. We are so happy to hear our team was able to make your stay a memorable one.

Please come back and see us again very soon!

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Reviewed 8 February 2018

We only stay at Hampton Inns. They have a great, free breakfast, the rooms are always clean and the staff are always friendly. It was a perfect location for us to see friends in Carlsbad and go to the Zoo in San Diego.

  • Stayed: February 2018, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Margaret T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illa J, General Manager at Hampton Inn Carlsbad-North San Diego County, responded to this reviewResponded 9 February 2018


Thank you for your loyalty towards Hampton hotels. We are thrilled you enjoyed your stay, our team is here to assist all our guest and making sure that they enjoy the amenities of the hotel. Breakfast is the key to start your morning with hot coffee and free buffet breakfast, we will be waiting for your arrival with our friendly staff.

Come again soon!!

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Reviewed 8 February 2018

Room was clean, we loved the comp breakfast and swimming pool/hot tub. Didn’t like that they gave one of my room to someone else and we have to wait over an hour to get the other room cleaned because ‘ there’s DIAMOND members that was in front of you’. My bad for being just blue. No apologies what so ever. Didn’t even get my comp water for being an honors members. I guess blue status doesn’t matter to them.

  • Stayed: February 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank April B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorraine S, Front Office Manager at Hampton Inn Carlsbad-North San Diego County, responded to this reviewResponded 8 February 2018

Good Morning Ms. Bolos,

I appreciate you taking the time to review us again on TripAdvisor. I am happy to hear you did enjoy your stay, but you also experienced an issue, as well. I sincerely apologize for the issue that you experienced, that I had already acknowledged in your previous review. I would like to hear about your experience and the service you had received at our property this past weekend. Please give me a call at the hotel at your earliest convenience. Thank you again for choosing to stay with us, and I hope to speak with you soon.

Thank you.

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