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All reviews wine and cheese fire pit great location wine hour street parking great stay shops and restaurants enjoyed our stay crackers downtown carmel hear everything walking distance boutique hotel other guests bed was very comfortable carmel by the sea complimentary breakfast
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Reviewed 4 October 2022

Location, staff and cleanliness deserve 5 stars. Room was smallish but fine for us, bathroom was updated, nice and did have hooks for towels. But a few issues lead to our 3 star review. I would give 3.5 stars if that was an option, but I can't see how to do that. With this being said, I've travelled the world and may be a little picky here, but these are the downsides that we experienced, and i wanted to share in case these things are important to you:
1. no parking and it's virtually impossible to find parking close by. I get it, but still a hardship.
2. the breakfast! for the room price, i would expect much higher quality/option. we were delivered 2 room-temperature hard boiled eggs (in shell), 2 super sweet vanilla yogurts with super sweet honey drizzle and sweet granola sprinkles, and 2 little (sweet again) pastries that looked pretty good. Same both days. Also coffee (options are only plain or decaf, with no option on creamer-you got the little creamers that you get in a drive-through, and i think they offered oj. We were hoping for something a little healthier, or other options and the eggs were just a little odd-no toast, cheese, meat, veggies to go with it. Even if they threw in a protein bar and/or some fruit, it would've been better effort. Not very appetizing and again, for the pricetag, would expect better.
3. No air conditioning and it was VERY hot...so maybe they could have fans for such hot days. Windows opened but no screens, and other guests could look right in your room if walking by (windows are from waist to head height (3-6'), and guest walk by on balcony frequently to enter their rooms.
4. No fridge in room, but they did bring one when we asked.
5. Also no complimentary water bottles. I think the 6 oz water bottles in the room were an additional $5/each...maybe $4...I don't recall. We were going hiking and needed water-nothing at front desk, either; though they did have a water cooler in the lobby if you brought your own flask, which we had. Again-for a $500-$600 price tag, give us a free water please, or a plastic flask to fill from the lobby water cooler.

Date of stay: September 2022
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Road438431
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chris Whitman, General Manager at The Hideaway, responded to this reviewResponded 5 October 2022

Thank you so much for your feedback and we will look into your concerns and improve on the experience. Safe Travels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2022

Booked our stay very last minute as our previous accommodations were awful. Our room was clean and nice; just wish the windows had screens to let in fresh air. Great communication (via text) from the hotel reminding us to put out our breakfast request (as it was delivered to the room each morning). Wish our room had a dresser to put our clothes and at least some shelves in the bathroom for toiletries, but overall a nice place. Common area in a courtyard had plenty of places to sit, hanging chairs and a firepit/place area.

Not thrilled about getting charged after check-out for water from the room we didn't drink, but for the most part this is a nice place to stay. Easy to walk down to shops/restaurants in Carmel-by-the-Sea. Just be prepared for off-streeet parking. No parking lot at the hotel.

Date of stay: September 2022
    • Location
    • Cleanliness
    • Service
Thank onspithia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chris Whitman, General Manager at The Hideaway, responded to this reviewResponded 5 October 2022

Thank you so much for your feedback and we will look into your concerns and improve on the experience. Safe Travels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2022 via mobile

Dude, it’s clean clean clean!! The operation is very smooth with hosts that are extremely accommodating! They text several messages during your stay and are in touch with your opinions. Great staff! Your stay will be relaxing and trouble free!

Date of stay: August 2022
Trip type: Travelled as a couple
Thank larry t
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chris Whitman, General Manager at The Hideaway, responded to this reviewResponded 20 September 2022

Hi Larry,
Thanks so much for the review and we love to hear how much you enjoyed the property, Carmel, and our staff. We look forward to seeing you again very soon.

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Reviewed 5 August 2022 via mobile

Good location,good staff, love the happy hour drink and cheese.some free bicycle in the front gate,I love here,so relax.next time I will come back.真的非常不错,设施也不错,就是没有空调,住习惯了洛杉矶,还是得有个空调,虽然不热,但是想透气,建议按个纱窗。

Date of stay: August 2022
Trip type: Travelled with family
Thank min1110
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chris Whitman, General Manager at The Hideaway, responded to this reviewResponded 25 August 2022

Thank You so much for your review and we are glad that enjoyed your stay. We look forward to having you stay with us again in the future.

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Reviewed 2 August 2022 via mobile

This was my second stay at the Hideaway and yet again I found it to be just as lovely as my first visit. The rooms are spacious, very clean, comfortable yet modern. All situated around a beautiful courtyard, complete with fireplaces. They deliver breakfast and coffee in the mornings right to your door and host you for wine and cheese in the afternoons. The location is absolutely ideal, situated at the top of Ocean Ave, but away from the noise of the Main Street, you can walk anywhere. Definitely will stay again.

Date of stay: January 2022
Trip type: Travelled with friends
Thank BrittaniRene
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chris Whitman, General Manager at The Hideaway, responded to this reviewResponded 4 August 2022

Thank you so much for your review and we are so happy to hear that you enjoyed everything the property has to offer. We look forward to seeing you a third time very soon.
Safe Travels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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