- Free Wifi
- Free Parking
Stayed due to being evacuated by Napa fires. Price of room went up almost daily. Lots of unusual rules. No fresh towels until the ones we give back are laundered. No breakfast allowed in room.
Regarding the fires we do hope and wish you and your family the best for the future and hope you had from no damage to minimum loss. Our best thoughts are with you.
Our hotel rates are generally in line and competitive to similar class hotels in the area even though we may offer more amenities and complimentary services. Our rates do fluctuate and weekend rates are higher and that would have been the case as you stayed towards and including weekend. We do provide a complimentary breakfast and it is for sit in areas only.
All the best to you.
Reservation was made by car phone. Communication with rewards rep was a bit difficult due to need to repeat over and over. After reservation made, was offered 500 pts for listening to promotion and stupidly accepted. Hard sell promoter would not take no for an answer, and hung up on me without giving me the points for listening to him.
Motel was fine. Staff were were nice and room was good. But when I asked for non-strawberry yogurt, I was told that it had been ordered, but was unavailable, then person went to storage area and found several cases of peach. She brought out one case and gave me several, but put none out for other guests. Also, no bananas were served until I asked about them as well. Again, the check in staff were great, and the room was great. But for some reason, some of the breakfast items were not being served, until one asked for them.
Regarding your initial remarks I apologize for that but the rewards program is a different department run solely by Wyndham and each hotel has no control over that.
I am glad to hear that you enjoyed the rooms and we do have wonderful staff here.
As to the yogurts they are purchased in an assorted variety and placed for breakfast, guests pick the flavors they like and so others are left according to choices made by guest.
One front desk staff member overheard you liked peach flavor and that we had non available. She kindly gave you hers that she had bought for lunch and was not out of storage, nor a case as implied. Also no bananas were served as fruit that day or one given to you. We have a breakfast menu designed by Wyndham as a brand standard and we adhere to that, if a guest requests something and we have it on hand we will provide it but that is not to imply that it was originally done as an omission, it is more as for customer service.
Stayed here for a big conference at UC Davis, which was about 15 minutes drive away. Older furniture, thinner towels, small breakfast buffet. Staff adequate though not overly friendly. But price was very good, the room was very large, bed was comfortable, they gave me a quiet room as requested and everything was super clean. Wifi was fast and stable.
We appreciate your input and will review and correct the items that need attention. We are a little surprised about comments regarding our staff as they usually get high praise from our guests but we are always striving to do better, housekeeping will enjoy your remarks . We are so glad you enjoyed your stay and found value , we do have very spacious rooms and provide great amenities, with many things upgraded.
We look forward to you staying with us again. Take Care
I have been staying here as needed for several months now to care for my parents. The staff is always welcoming. The rooms are large and very clean. I am a house keeper so I know. It is right off the highway and super convenient.
We are so glad you have enjoyed your stays with us , We do have very spacious rooms that still feel large with a King bed that guests enjoy . Our whole team is wonderful and housekeeping works very hard to provide the cleanest facilities possible, and Front Desk will try to give best customer service possible. They will enjoy your very kind words. . The
location is excellent and convenient with easy on/off access to highway I-80.We look forward to you staying with us again.