Here's one of the worst two night stays I've had in a long time. Unfortunately, it was all I could find on Memorial Day weekend in the NorCal area up near Napa. Actually, it's about 30 minutes from wine country. When we arrived, the person at the front desk couldn't care less about the minor issues we had with the room. It would have been so easy to fix. Instead, this guy tried to nick us for everything . . . want the Internet? That'll cost you $5. Not satisfied with the Queen and looking for a King bed? That'll cost you $10. This place has no concerns whatsoever about the guest -- it is simply a racket.
The hotel smelled horrible when we walked in, and the smell didn't go away the entire two days -- we're talking about the entire hotel, not just our room. The bed was absolutely horrible -- it made noise whenever either of us moved and it woke the other person up. The bathroom floors were really gross. There was a smoke detector or some kind of electronic thing on the ceiling over the bed that FLASHED brightly at night every 30 seconds.
There was a fridge but only one spoon in the drawer. There's no maid service here, either, and if you just want your towels "freshened" and such, it's going to cost you $5. As we said, this operation is run as a racket with ZERO concern about the customer's experience. Avoid at all costs.
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- Also Known As:
- Extended Stay Fairfield
- Extended Stay America Fairfield
- Fairfield Extended Stay