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All reviews bacara resort santa barbara bistro restaurant beautiful resort spa cafe angel oak garden view partial ocean view wine tasting wine country lobby bar ocean front the entire staff fitness center valet parking tar pools
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Reviewed 22 August 2010

My 17 year-old daughter and I stayed here for one night while visiting UC Santa Barbara. We chose the hotel for it's close proximity to UCSB and the fact that the hotel is part of the American Express Platinum Card Fine Hotels and Resorts program. Fortunately, through this program we were quoted a rate of $325 (including breakfast for 2) in a village view room - this was a significant discount from the hotel's published rate of $500/night.

We were upgraded to a partial ocean view room, which was nice. The room was spacious with two queen beds and a room balcony. The bathroom was nice, but had only a shower - no bathtub. The french doors to the balcony are a "door within a door" which allow you to open a portion of the door and allow the ocean breeze in through the screens. Unfortunately, the screens to our doors were leaning against the balcony wall.

A portion of the hotel is shrouded in a large tarp and according to our bellman, that wing has been under construction for 18 months, but that no construction has taken place in the last 6 months. A bad sign, and taken into consideration with the many other negatives we encountered, would lead me to believe that the hotel is having financial troubles.

Upon check in, we went straight to the pool side cafe for lunch. We had been driving for 6 hours and we were tired and hungry. Despite the fact that the restaurant was not busy (it was 3pm), the service was terrible and very slow. Our basket of bread arrived after we had finished most of our entree. In fairness, we returned for dinner that night and the service was much, much better.

As part of the AMEX program, we were given and $85 dining credit. Unfortunately, it was only valid for lunch and did not include alcohol or tips. In comparison, the following night we stayed at the Lodge at Torrey Pines in San Diego and that $85 credit was good for use at any of the resort restaurants for any meal and could also be used for room service or items consumed from the mini-bar.

The Bacara website gives the impression that this is a luxury property geared toward adults. It is not. There were many young children in the pool and the children's menu was almost as extensive as the regular menu.

Overall, we were very disappointed in this hotel. It does not live up to it's billing as a first class resort and I certainly would not pay full price to stay here. If you can get a discounted $300 rate, perhaps it's worth it. But it is definitely not up to the standards of other luxury hotels we have frequented.

  • Stayed: August 2010, travelled with family
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Thank CaliforniaLori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2010

So my wife persuaded me to visit Bacara again this year, rather than venturing out to a new locale. She loves the food, which still remains very good. Service, however, is less than stellar. Pool service is sluggish.....takes sometimes 25-30 minutes just to get a drink delivered. The grounds are absolutely beautiful. If you call in you can ask about their 2 nights get 3rd free special. It's not on their website and most people don't know about it. Food at Miro was excellent as it was last year.

Stayed: August 2010, travelled as a couple
1  Thank pposte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2010

My daughter and I stayed at the Bacara expecting a lot more from a 5 star hotel...unfortunately we were disappointed. I have to say the food was very good but not the condition of the hotel. Upon arrival we noticed a crushed can on the floor in our room and a used band-aid and match right outside our door. When we told the staff about it, "i'm sorry" was all we got. Also, the rooms were older and more beat up than we expected, it was definitely not worth the price and there was a $24.00 parking charge that was not mentioned on the web-site. We had stayed at the Ritz Carlton in Dana Point a week prior and there was a huge difference!!!!! I would give the Bacara 3 stars.

  • Stayed: August 2010
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Thank lucyh714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2010

the room was not clean , Me and my wife could not sleep because it was a lot noise , the hotel is not in good shape most of lights next to the pool were not working,

  • Stayed: August 2010, travelled as a couple
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1  Thank sisal08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2010

Having stayed at many world calss resorts, we were very disapointed in our stay at Bacara. We were given a very noisy room and asked to move which they accomodated - but it took nearly an hour to get a bellman to move us. When we asked for a coffee maker - they delivered one after more than an hour - with no coffee of condiments. The bar had good service and food. There is a disconect between the intentions and the execution. Also there are lot's of kids. Beautiful location but don't expect much past that.

  • Stayed: August 2010, travelled as a couple
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Thank Brian92651
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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