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“WONDERFUL RESORT”

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The Ritz-Carlton Bacara, Santa Barbara
Ranked #1 of 12 Hotels in Goleta
Certificate of Excellence
Reviewed 24 August 2010

Bacara and its staff are absolutely amazing!

We LOVED our stay at Bacara - the resort itself is gorgeous and the staff could not be nicer or more accommodating. We have stayed at some fine resorts and hotels both in and outside of the United States . . . of them all, however, Bacara is our favorite. Nothing at Bacara is a problem - everything at Bacara is possible!

Besides having grounds that are beyond lush and beautiful and architecture that reminded me of the best of Santa Barbara from my childhood, the entire staff - from grounds-keepers to upper management - were genuinely friendly, helpful and seemed to enjoy working at Bacara.

We normally take our family to vacation at a high-end resort in Maui every few years but now that we've discovered Bacara, I think we'll be spending more of those vacations in Santa Barbara. We, quite simply, could not have been any happier with our stay. In fact, we loved it so much that we've planned another vacation there just a couple months from now!

  • Stayed: August 2010, travelled with family
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1  Thank DEK-SB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,047 - 2,051 of 2,378 reviews

Reviewed 22 August 2010

My 17 year-old daughter and I stayed here for one night while visiting UC Santa Barbara. We chose the hotel for it's close proximity to UCSB and the fact that the hotel is part of the American Express Platinum Card Fine Hotels and Resorts program. Fortunately, through this program we were quoted a rate of $325 (including breakfast for 2) in a village view room - this was a significant discount from the hotel's published rate of $500/night.

We were upgraded to a partial ocean view room, which was nice. The room was spacious with two queen beds and a room balcony. The bathroom was nice, but had only a shower - no bathtub. The french doors to the balcony are a "door within a door" which allow you to open a portion of the door and allow the ocean breeze in through the screens. Unfortunately, the screens to our doors were leaning against the balcony wall.

A portion of the hotel is shrouded in a large tarp and according to our bellman, that wing has been under construction for 18 months, but that no construction has taken place in the last 6 months. A bad sign, and taken into consideration with the many other negatives we encountered, would lead me to believe that the hotel is having financial troubles.

Upon check in, we went straight to the pool side cafe for lunch. We had been driving for 6 hours and we were tired and hungry. Despite the fact that the restaurant was not busy (it was 3pm), the service was terrible and very slow. Our basket of bread arrived after we had finished most of our entree. In fairness, we returned for dinner that night and the service was much, much better.

As part of the AMEX program, we were given and $85 dining credit. Unfortunately, it was only valid for lunch and did not include alcohol or tips. In comparison, the following night we stayed at the Lodge at Torrey Pines in San Diego and that $85 credit was good for use at any of the resort restaurants for any meal and could also be used for room service or items consumed from the mini-bar.

The Bacara website gives the impression that this is a luxury property geared toward adults. It is not. There were many young children in the pool and the children's menu was almost as extensive as the regular menu.

Overall, we were very disappointed in this hotel. It does not live up to it's billing as a first class resort and I certainly would not pay full price to stay here. If you can get a discounted $300 rate, perhaps it's worth it. But it is definitely not up to the standards of other luxury hotels we have frequented.

  • Stayed: August 2010, travelled with family
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Thank CaliforniaLori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2010

So my wife persuaded me to visit Bacara again this year, rather than venturing out to a new locale. She loves the food, which still remains very good. Service, however, is less than stellar. Pool service is sluggish.....takes sometimes 25-30 minutes just to get a drink delivered. The grounds are absolutely beautiful. If you call in you can ask about their 2 nights get 3rd free special. It's not on their website and most people don't know about it. Food at Miro was excellent as it was last year.

Stayed: August 2010, travelled as a couple
1  Thank pposte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2010

My daughter and I stayed at the Bacara expecting a lot more from a 5 star hotel...unfortunately we were disappointed. I have to say the food was very good but not the condition of the hotel. Upon arrival we noticed a crushed can on the floor in our room and a used band-aid and match right outside our door. When we told the staff about it, "i'm sorry" was all we got. Also, the rooms were older and more beat up than we expected, it was definitely not worth the price and there was a $24.00 parking charge that was not mentioned on the web-site. We had stayed at the Ritz Carlton in Dana Point a week prior and there was a huge difference!!!!! I would give the Bacara 3 stars.

  • Stayed: August 2010
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Thank lucyh714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2010

the room was not clean , Me and my wife could not sleep because it was a lot noise , the hotel is not in good shape most of lights next to the pool were not working,

  • Stayed: August 2010, travelled as a couple
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1  Thank sisal08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton Bacara, Santa Barbara

Address: 8301 Hollister Ave, Goleta, CA 93117-2474 (Formerly Bacara Resort & Spa)
Phone Number:
Region: United States > California > Goleta
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Goleta
#1 Business Hotel in Goleta
#2 Family Hotel in Goleta
Price Range: $472 - $1,573 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Bacara, Santa Barbara 5*
Number of rooms: 358
Official Description (provided by the hotel):
Along the bluffs and beaches of the Santa Barbara coast lies The Ritz-Carlton Bacara, Santa Barbara, a resort of stunning natural beauty and relaxed luxury. With 78 acres of oceanfront property, including two miles of natural beach, we offer an expansive sun-drenched setting with endless vistas of sea and sky. Our resort in Santa Barbara, California features innovative and artful design that is in keeping with the intimacy and aesthetics of a Mediterranean village. Unwind at an award-winning 42,000-square-foot spa and fitness center or relax beside one of three zero-edge swimming pools and 26 private cabanas. The resort's 358 newly-renovated guestrooms and signature suites artfully infuse luxurious interiors with modern technologies for a true sense of comfort. Additional resort amenities include a new oceanfront restaurant, Angel Oak, four Har-Tru clay tennis courts, a Foley wine tasting room, and the adjacent Sandpiper Golf Club. ... more   less 
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Also Known As:
Santa Barbara Bacara Resort
Bacara Spa Resort Santa Barbara
Bacara Resort Santa Barbara Ca
Bacara Santa Barbara
Bacara Hotel Santa Barbara

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