Comfortable bed and bedding
Room very dark and very quiet at night. No street noise, no hallway noise, no other guests noise - so we slept very soundly here
Staff was welcoming and helpful
Breakfast provided (it better be at this price range right?)
Location is good
This hotel is on gorgeous grounds but the interior decor is a very cold and I have to say ugly attempt at modern. The walls are pea soup green. The bathroom is grey concrete.
The shower spills water EVERYWHERE so that the entire bathroom is soaked when you are done. Our bathroom door did not close all the way so you had no privacy showering.
Ventilation in bathroom poor - shower fogged up mirrors and it took forever to unfog
Lighting in room was terrible for ladies - I could barely see to get my makeup on. It was very spotty track lighting and I felt like I was going blind in there
TV was pretty small and remote didn't work well (for some reason lots of people have posted this?)
Wi-Fi is "free" but did not work in our room
Breakfast is only a "go and get it yourself" continental type of deal which was annoying to have to troop downstairs when you are trying to get moving for the day or to make an early flight
Overall: For the > $300 a night I would NEVER stay here again. The hotel was just off-putting and so cold feeling in decor (re: not tranquil - I felt like I was in jail) and the room was miserable to function in with the lousy lighting, lack of working technology and lack of delivered breakfast. I was impressed with the soundproofing of the hotel. I would love to see it under new ownership and to see someone else decorate it in a beautiful warm contemporary style and address the major issues in the bathroom and bring breakfast to the room. Then I think I would consider returning but for now this hotel looks like it was decorated by an HGTV design failure and had poor amenities for the price.
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