We have just returned from staying three nights in the pyramids. Hope this review helps you.
Pros - absolutely beautiful setting. A lot of pretty touches with little houses with lights to lead the way to the restaurant. Good to be onsite to visit Santa and the elves village. No crowds. Quiet setting. My children loved sleeping under the stars somewhere different to a normal hotel. Very comfy beds. Cosy and warm in the pyramids.
Cons - having no onsite rep and being away from everything we felt a bit isolated. Taxi cost €25-35 each way into main town, there no way you could walk it. Food was very basic and traditional for breakfast which didn’t go down well with my husband and son who ended up buying a donut from the bar area. The heater in the room is noisy but we did get used to this and didn’t hear it by the second night. It took till the third night for the three glass panes to clear of snow and ice which was disappointing. I thought there was a separate room for the children’s bed but the double and two children’s beds which are actually pull out chairs are in the main room which makes it very snug. The lighting is poor in the main area and because it’s dark for majority of the day we had to use torches on phones to find clothes from our case. There’s a chest of draws but no wardrobe to hang clothes.
Over all it’s a really beautiful place to make some special memories away from hustle and bustle but may be only for a night not for the whole trip.