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Reviewed 22 February 2015

Although it location is one of the best, being situated right in the centre and by the beach, the rooms are very dirty, some of the fans are not working, some rooms have no hot water, some showers are broken, pillows/sheets/towels bear holes and an unpleasant smell, furniture is old. The price was 20$/night, too high for the conditions and services. It had been a bad experience.

Room Tip: There are plenty of rooms around Malibu Hotel, maybe at a price of 25-30$/night, a little bit more expensive, although the whole beach area is noisy, with a lot of dancing clubs. Maybe the hotels on the main street are quieter. I would suggest Otres Beach for vacation and relax, although it is 8km far from the centre (Sihanoukville, which is for youth and fun) and the tuk tuk costs 5$ one way. Anyhow, the bungaloes/hotels/beaches at Otres Beach are much better, but there is nothing else to do there, except for swimming.
  • Stayed: February 2015, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank asteroskoni11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2015 via mobile

Malibu is a peaceful break from the craziness in Serendipity. The staff are amazing and responsive, and the bartender is very friendly. We extended our stay because we couldn't imagine staying anywhere else in the area.

Stayed: February 2015, travelled as a couple
Thank greatchief
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2015 via mobile

Very nice and helpful staff, the most at the beach bar. But the prices are very high so we rather walk to the center to have a drink or a meal. We stayed in mountain view bungalow and we loved it. Bungalow are peaceful, clean and big. There is a good wifi signal. Everyday we get fresh towels and water. The breakfast is big and testy. There tuktuk is overpriced, better to walk to the city and take tuktuk there.

Stayed: January 2015, travelled with friends
Thank uros13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2015

I made a booking at Malibu Bungalows in January 2015. When we arrived, we were advised that there had been a mix-up, and they couldn't honour our booking. They claim to have emailed us an hour earlier (not that this would have helped us!), but I hadn't received anything. They had contacted an alternate accommodation and advised us to go there instead. The alternative was awful, and ended up costing us the same amount.
If you book Malibu Bungalows, don't do it through BOOKINGS.COM.
And if this customer service is reflective of their service in general, you may want to look elsewhere.

  • Stayed: January 2015, travelled as a couple
    • Service
3  Thank BradfordSut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2015 via mobile

We stayed here over December for 3 days. My first thoughts as I approached the bungalows were they looked quite charming and rustic. On closer inspection they actually look quite squalid and no work to them has been done in a good couple of years it seems. The rooms were cleaned to a very basic standard with dead insects still above the mosquito nets as we arrived. Some of the staff were very friendly and couldn't do enough to help yet there were a couple who seemed like they wanted to be anywhere but there working and that seemed to taint the whole experience of being there. The 3 sea view beds were also stained and looked like they either needed a deep clean or replacing altogether. The only great thing about this hotel were the stunning views. The owner certainly needs to invest some money into this place and staff and it will definitely be on the right track.

Stayed: December 2014, travelled with family
1  Thank 81MarkF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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